• Stay current with Solutions Engineering methodologies, industry best practices, and the latest developments in the security landscape. • Apply this expertise to deliver impactful solutions that address client needs effectively and differentiate our offerings. • Collaborate closely with Account Executives and internal teams to ensure alignment between technical and sales objectives. • Act as a bridge between customer requirements and technical capabilities, fostering clear and effective communication. • Play a pivotal role in pre-sales activities, including delivering product demonstrations, technical presentations, and guiding proof-of-concept evaluations. • Provide clear, concise, and compelling explanations of product capabilities to customers and stakeholders. • Identify opportunities to enhance processes and methodologies within the scope of pre-sales activities. • Proactively suggest and implement improvements to streamline workflows and improve outcomes. • Assist in responses to Requests for Proposals/Information (RFP/RFI). • Represent the organization at industry events, trade shows, and customer seminars. • Provide technical support and guidance to channel partners. • Continuously enhance your knowledge of products, industry trends, and customer use cases.

• Provide primarily post sales technical expertise during the installation, implementation and post-implementation servicing of company products • Provide support to customer personnel and company sales staff by disseminating technical information on specific applications • Provide pre-sales technical support through sales presentations and product demonstrations to sales staff, partners and prospects • Work with our partner community to build their knowledge and independence around pre and post sales tasks • Work with existing customer base to ensure best practices and customer satisfaction • Develop in-depth conceptual and technical knowledge of Rocket product line including new releases, new products and interfaces • Present and deliver highly technical presentations and training on products • Ensure the product implementation method is supportable, maintainable and scalable per established and proven Rocket standards • Guide client in the set up and configuration of Rocket products and train customers in administration and use of the products

Job Summary Callminer is the leading provider of Intelligent Automation Solutions for enterprises, powering the future of Customer Experience.  Our AI-powered solutions enable Customers to manage all aspects of their business more efficiently & effectively, while optimizing their Customers’ experiences.   As an integral part of the CallMiner Sales Team, the Solutions Consultant plays a pivotal role in driving successful sales outcomes. You will partner closely with Sales Directors to understand Prospect needs, design and deliver high-impact solution strategies, and guide prospective Customers through every technical and functional stage of the pre-sales process. This includes leading consultative discovery conversations, adapting live demonstrations to align with evolving Prospect priorities, and conducting proof-of-concepts that validate our solution in real-world scenarios. You will leverage Prospect data to craft compelling ROI stories that quantify the business value of adopting the CallMiner platform, and you will contribute to competitive and strategic positioning through accurate and persuasive responses to RFP/RFI/RFQ requests. With CallMiner’s expanding use of generative AI — including GPT-like interfaces in our Analyze product and virtual agents leveraging LLMs — you will be expected to both understand and showcase AI-driven capabilities in a way that connects technical innovation directly to business outcomes. This role is ideal for someone who thrives on product mastery, curiosity, and adaptability, blending business consulting skills with hands-on technical fluency to deliver value that wins complex enterprise deals. Responsibilities - Own the functional solution strategy for assigned deals, partnering with Sales Directors to design winning approaches that align product capabilities to Prospect needs and business goals to achieve 100% of sales targets. - Serve as a trusted advisor during the full pre-sales cycle, building credibility as the subject matter expert on CallMiner’s functional capabilities. - Lead consultative discovery sessions to uncover business drivers, challenges, and success criteria, capturing details that inform both solution design and ROI modeling. - Deliver dynamic, real-time product demonstrations that adapt to evolving Prospect priorities during live discussions, connecting features directly to measurable business outcomes. - Plan, execute, and manage proof-of-concepts (POCs) including technical setup, data analysis, content creation, and tailored demonstrations that validate Customer requirements. - Leverage Prospect data to build compelling ROI stories that quantify the operational and financial impact of the CallMiner solution. - Create, refine, and customize demonstration content (including videos) and use-case scenarios for targeted verticals, market segments, and emerging product capabilities. - Confidently demonstrate and explain generative AI/LLM-driven features (e.g., GPT-like interfaces, AI-powered virtual agents) in a business-outcome-focused manner. - Prepare accurate, persuasive, and deadline-compliant responses to RFP, RFI, and RFQ requests. - Maintain a high level of product expertise, proactively learning new features, release updates, and best practices ahead of formal training or documentation. - Work cross-functionally with Product Management to relay Prospect feedback and feature requests that influence roadmap decisions. - Support marketing and awareness efforts by participating in industry conferences, trade shows, webinars, and thought leadership events as a solutions expert. - Maintain accurate records of Prospect interaction, discovery notes, and solution design in CRM and related sales tools.

Job Summary Callminer is the leading provider of Intelligent Automation Solutions for enterprises, powering the future of Customer Experience.  Our AI-powered solutions enable Customers to manage all aspects of their business more efficiently & effectively, while optimizing their Customers’ experiences.   As an integral part of the CallMiner Sales Team, the Solutions Consultant plays a pivotal role in driving successful sales outcomes. You will partner closely with Sales Directors to understand Prospect needs, design and deliver high-impact solution strategies, and guide prospective Customers through every technical and functional stage of the pre-sales process. This includes leading consultative discovery conversations, adapting live demonstrations to align with evolving Prospect priorities, and conducting proof-of-concepts that validate our solution in real-world scenarios. You will leverage Prospect data to craft compelling ROI stories that quantify the business value of adopting the CallMiner platform, and you will contribute to competitive and strategic positioning through accurate and persuasive responses to RFP/RFI/RFQ requests. With CallMiner’s expanding use of generative AI — including GPT-like interfaces in our Analyze product and virtual agents leveraging LLMs — you will be expected to both understand and showcase AI-driven capabilities in a way that connects technical innovation directly to business outcomes. This role is ideal for someone who thrives on product mastery, curiosity, and adaptability, blending business consulting skills with hands-on technical fluency to deliver value that wins complex enterprise deals. Responsibilities - Own the functional solution strategy for assigned deals, partnering with Sales Directors to design winning approaches that align product capabilities to Prospect needs and business goals to achieve 100% of sales targets. - Serve as a trusted advisor during the full pre-sales cycle, building credibility as the subject matter expert on CallMiner’s functional capabilities. - Lead consultative discovery sessions to uncover business drivers, challenges, and success criteria, capturing details that inform both solution design and ROI modeling. - Deliver dynamic, real-time product demonstrations that adapt to evolving Prospect priorities during live discussions, connecting features directly to measurable business outcomes. - Plan, execute, and manage proof-of-concepts (POCs) including technical setup, data analysis, content creation, and tailored demonstrations that validate Customer requirements. - Leverage Prospect data to build compelling ROI stories that quantify the operational and financial impact of the CallMiner solution. - Create, refine, and customize demonstration content (including videos) and use-case scenarios for targeted verticals, market segments, and emerging product capabilities. - Confidently demonstrate and explain generative AI/LLM-driven features (e.g., GPT-like interfaces, AI-powered virtual agents) in a business-outcome-focused manner. - Prepare accurate, persuasive, and deadline-compliant responses to RFP, RFI, and RFQ requests. - Maintain a high level of product expertise, proactively learning new features, release updates, and best practices ahead of formal training or documentation. - Work cross-functionally with Product Management to relay Prospect feedback and feature requests that influence roadmap decisions. - Support marketing and awareness efforts by participating in industry conferences, trade shows, webinars, and thought leadership events as a solutions expert. - Maintain accurate records of Prospect interaction, discovery notes, and solution design in CRM and related sales tools.