Lovable for video production
Software Sales Agent – Onboarding, Demos
Location
United Kingdom
Posted
104 days ago
Salary
0
Seniority
Senior
Job Description
Software Sales Agent – Onboarding, Demos
VidRush
• Run onboarding calls for new customers and help them get set up quickly • Host product demos and answer pre-sales questions • Help users understand how to get the best results with the tool • Handle inbound leads who request a call (scheduled on demand) • Guide users to the right plan based on their goals and usage • Follow up with users who are stuck or haven’t activated successfully • Document common issues/questions and share them with the team to improve onboarding and product • Track call outcomes and feedback so we continuously improve conversion and retention
Job Requirements
- Strong spoken English and excellent communication skills
- Confident running calls with customers (friendly, structured, calm)
- Ability to explain software clearly to non-technical users
- Comfortable answering sales questions without being pushy
- High responsiveness: you reply quickly and follow through
- Organized: you keep notes, manage scheduling, and stay on top of follow-ups
- Ownership mindset: you solve problems instead of passing them around
- Experience in SaaS sales, onboarding, customer success, or technical support (nice to have)
- Experience with CRM tools (HubSpot, Salesforce, etc.) (nice to have)
- Familiarity with creator tools / YouTube workflows (nice to have)
- Comfortable recording short Loom-style walkthrough videos (nice to have)
- Experience handling pricing, billing, or plan upgrade questions (nice to have)
Benefits
- Small team, fast feedback loops
- Work closely with founders and the product team
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