• Evaluates workflows, organizational processes and procedures and develops enterprise-wide or large-scale computer/information management system solutions. • Designs architecture to include the software, hardware, and communications to support the total requirement. • Provides present and future cross-functional requirements and interfaces. • Ensures systems are compliant and compatible with open systems architecture standards. • May provide daily supervision to project staff. • Responsible for leading a team of business analysts to identify, document, prioritize, and communicate business requirements and translate them into actionable solutions. • Ensures that both current and future-state processes, capabilities, and technology align with the organization’s strategic objectives and compliance mandates. • Involves close collaboration with stakeholders, cross-functional teams, external partners, and end users to drive continuous improvement in product delivery, user experience, and operational efficiency. • Provides governance, guidance, and mentoring to junior analysts while standardizing processes and methods across the organization.

Do you want to help empower employers, employees, and retirees to better navigate the changing world of benefits? Are you looking to provide a tailored, integrated experience that combines benefit consulting expertise with innovative, user-centered technology? Do you want to be part of a team that values collaboration and diversity and invests in your personal and professional growth? If so, we have an exciting opportunity for you to join WTW as a Business Analyst 3, where you will apply your technical knowledge, analytical, and problem-solving skills to provide benefits administration solutions & services to Fortune 500 companies. The Role - Learns and applies WTW best practices, standards, and tools - Gathers requirements from client/vendors and consults them to develop the most effective solution based on their business needs and WTW’s best practices - Performs system configuration based on the requirements - Translates complex client business requirements into functional and technical specification documents - Executes test plans for system functionalities - Creates test plans based on requirements - Coaches and mentors junior business analysts and peer review their work - Writes queries using SQL and analyzes results to reduce rework - Follows the System Development Lifecycle. - Understand the big picture and partners with shared services as needed to help with issue resolution

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position serves as the business lead supporting the analysis, design, development, and deployment of business systems and reporting tools to meet Ameritas Retirement Plans division goals and objectives. Provide recommendations for automation and process improvements with a broad knowledge of business systems, reporting, and analytical tools used across the enterprise to recommend optimum solutions for the use cases presented. This is a technical individual contributor role. This position will straddle the line between our Retirement Plan division and our I.T. teams to define strategy, communicate vision, needs, and priorities. This role will involve critical thinking and an ability to understand and manage competing visions and competing priorities. This position is remote (within the U.S.A.) and does not require regular in-office presence. - Drive the development, refinement, and execution of technology plans in collaboration with Retirement Plans and senior leadership. - Lead high-priority initiatives aligned with organizational vision, transformation goals, and long-term enterprise value creation. - Develop business cases and ROI analyses for strategic investments, track realization and performance outcomes. - Define Product Vision: Help craft and communicate a long-term strategic roadmap for the retirement application ecosystem. - Create a high performing culture by advocating for the right technology to meet business resource needs. - Listen and understand stakeholder business requirements. Communicate and clarify requirements to I.T. partners. - Act in diverse capacities as needed to achieve business results. - Partner with Retirement Plans business leaders to identify opportunities for system and reporting solutions to deliver improved business outcomes. - Develop partnerships within the organization and external vendors to engage in cross-functional business initiatives. - Ensure that Retirement Plans systems support the business process from a reporting and analytics perspective. - Lead automation and process improvement initiatives. Track and report on performance enhancements. - Provides direction and manages change according to change management protocol. - Develop deep subject matter expertise for Retirement Plans technology and how it supports specific business processes. - Facilitate regular syncs with business leaders to manage expectations and report on project health to maintain stakeholder alignment. Qualifications - Bachelor's degree or equivalent combination of education and experience required. - 4-7 years of retirement plans related experience required. - Technical experience in Salesforce, CPQ, iJoin and PowerBI applications desired. - Technical experience in Omni or Relius retirement plan applications desired. - Previous experience in business analyst, product owner, or business system administration roles is desired. Benefits - 401(k) Retirement Plan with company match and quarterly contribution. - Tuition Reimbursement and Assistance. - Incentive Program Bonuses. - Competitive Pay. - Flexible Hybrid work. - Thrive Days - Personal time off. - Paid time off (PTO). - Health Benefits: Medical, Dental, Vision. - Health Savings Account (HSA) with employer contribution. - Well-being programs with financial rewards. - Employee assistance program (EAP). - Professional development programs. - Leadership development programs. - Employee resource groups. - StrengthsFinder Program. - Matching donations program. - Paid volunteer time– 8 hours per month. - Generous paid maternity leave and paternity leave. - Fertility, surrogacy, and adoption assistance. - Backup child, elder and pet care support. Company Description Ameritas is an insurance, financial services and employee benefits provider. Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:

• Act as a bridge between business and technology, ensuring a correct understanding of needs, translating them into clear, prioritized requirements, and providing continuous support to agile teams throughout the product and project lifecycle, especially in ERP and CRM contexts. • Elicit, analyze, and document business, functional, and non-functional requirements. • Translate business needs into epics, user stories, and acceptance criteria, ensuring clarity and value. • Actively work in Jira Cloud, creating, refining, and tracking backlog items. • Support the Product Owner and the team in agile ceremonies (refinement, planning, reviews, and retrospectives). • Facilitate alignment among business stakeholders, technology teams, and partner areas. • Participate in backlog prioritization with a focus on business value. • Support projects and initiatives involving ERP and CRM, understanding impacts on processes, integrations, and data. • Ensure traceability between requirements, deliveries, and strategic objectives.