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Project Manager
Location
United States
Posted
24 days ago
Salary
0
Seniority
Senior
Job Description
Project Manager
Valamis
• Lead and manage the new customer onboarding experience and process • Understand and document engagement requirements • Meet with internal and external stakeholders to ensure goals and requirements of customer solutions and support needs are met • Support new business initiatives • Successfully manage the Totara configuration methodology along with documentation and testing • Develop strong, trusted relationships with customers to drive NPS results • Contribute ideas and approaches to growth strategies
Job Requirements
- 5 plus years of experience managing customers in the learning or talent development market sector
- Knowledge of current talent development market trends
- Strong written & verbal communication skills
- Demonstrated ability to manage customer onboarding initiatives and teams including defining scope and budget, schedules, resources, and reporting
- Superior interpersonal skills
- Ability to perform as a leader, team member and individually
- Strong team building and collaborative skills
- Ability to lead in a fast paced and demanding environment
- Strong technical aptitude, organizational and presentation skills
- Proven flexibility and ability to contribute to customer success and organizational goals
Benefits
- Enhanced Parental Leave
- Professional Development Opportunities
- Annual Wellbeing Allowance
- New Joiner home working set-up allowance
- Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve
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Title: Senior Project Manager Location: Melbourne, Sydney, Australia Job Description: We have an exciting opportunity available for an experienced Senior Business Project Manager with a well-established and proven competence in Superannuation project delivery to join our Mercer Super team at Mercer. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Project Manager Reporting to the Mercer Super Portfolio Leader, you will apply your strong project and stakeholder management skills to effectively control and manage the changes, issues, and risks associated with projects, and coordinate both technical and project resources to ensure quality delivery in accordance with project management best practice. We will count on you to: - Develop processes for establishing and monitoring project plans, including the setting of milestones and deadlines, in consultation with business users. - Develop project budgets and manage all project funds according to established accounting policies and procedures. - Allocate duties and responsibilities of the project team, closely monitoring and driving the progression of the project teams for on-time and on-budget implementation. - Lead decision-making processes required to move projects along to completion and makes steady and agreed upon progress on assigned programs/projects. - Lead cross-business unit projects and program work streams and works closely with the business leader and applies appropriate project management methodology. - Present feedback and trend analyses to senior management, as well as early warning indicators regarding exposure possibilities. What you need to have: - Demonstrated project management experience within the superannuation sector. - Proven stakeholder engagement and management skills. - A successful track record in delivering projects to scope, time and budget. - Excellent working knowledge of MS Office Suite, particularly MS Project. - Formal project management qualifications such as Prince2 or PMBOK preferred, but not essential. Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.


