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Make experiences flow.
Senior Professional Services Engineer
Location
United Kingdom
Posted
87 days ago
Salary
0
Seniority
Senior
Job Description
Senior Professional Services Engineer
NICE
• Engage customers in a consultative capacity and provide specialized expertise around Nice CXone products. • Manage customer expectations and satisfaction while configuring Nice CXone products. • Coordinate inter-departmental activities within Nice CXone. • Track time and status within Nice CXone systems. • Ensure timely and accurate deployments according to customer contracts. • Supervise project life cycle for intermediate or junior level client staff.
Job Requirements
- Provide senior-level technical configuration and, in some cases, programming as required.
- Provide process, data and object modelling in a variety of application and database environments.
- Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications.
- Provide technical architecture leadership, analysis, design, development, and enhancement.
- Maintain senior-level expertise and currency in industry leading contact centre technologies.
Benefits
- Learn more about the benefits at NICE
- Opportunities for career advancement within a global market-disrupting company
- Fast-paced, collaborative, and creative work environment
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