About Us At Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. Resilience is the next-generation cyber risk company on a mission to help make the world cyber resilient. Founded in 2016 by experts from the highest tiers of the US military and intelligence communities, Resilience is revolutionizing how cyber risk is assessed and managed for middle to large market enterprises. We integrate cyber insurance coverage with advanced cybersecurity visibility and actionable cyber hygiene plans. Supported by top technology investment firms such as General Catalyst and Lightspeed Venture Partners, Resilience is headquartered in San Francisco, with a global team and offices in New York, Chicago, Baltimore, Toronto, and London. As a Senior DevOps Engineer at Resilience, you will optimize our cloud infrastructure operations. You will collaborate with scrum teams, build robust CI/CD processes, manage code repositories, and maintain infrastructure across various cloud providers. Your role will be pivotal in enhancing our development efficiency and maintaining our high standards of cyber resilience. Responsibilities: - Assist with streamlining the software development lifecycle by identifying pain points and productivity barriers, collaborating closely with stakeholders including development, quality assurance, and security to implement process improvements - Collaborate with teams across the company to implement and maintain any infrastructure, tooling, or monitoring and alerting that is required to support their work - Develop and maintain automation solutions and CI/CD pipelines to improve developer productivity and code quality - Ensure that systems meet business and customer needs for reliability and availability - Monitor and manage application performance and service quality, including working closely with stakeholders to troubleshoot production issues, identify root causes and issue resolution - Promote DevOps principles and culture across the software engineering organization Qualifications: - 5+ years of relevant DevOps experience - Expertise designing, deploying, and managing scalable and resilient infrastructure on public cloud providers (AWS, GCP, Azure). Proficient in serverless container orchestration with AWS Fargate, Kubernetes or similar - Expertise in defining and managing infrastructure using Terraform or similar tools - Extensive experience in designing, developing, and optimizing complex CI/CD pipelines using tools like GitHub Actions, Travis, or Jenkins - Experience implementing, maintaining, and optimizing build/test systems within a monorepo structure using advanced tooling like Nx, Pants, Bazel, or similar systems - Experience implementing and maintaining logging, monitoring, and tracing (Observability) infrastructure (CloudWatch, Datadog, Prometheus, etc.) - Proven experience driving effective team collaboration and technical alignment in an Agile environment - Flexibility, adaptability, and a desire to learn new languages and technologies - Strong verbal and written communication skills - Familiar using Jira or other project management tools Desired Qualifications: 4+ years of professional experience developing robust automation, tools, and services using Python or TypeScript/JavaScript - Familiar with data engineering tools and platforms (RedShift, Snowflake, Airflow, Dagster, etc.) Compensation range $130,000—$150,000 USD What Resilience Offers You Innovative company culture Flexible work schedules Family paid leave Paid healthcare for employees 401k/Pension Professional development & career advancements Flexible paid time off Employee referral bonus Accommodations and Accessibility We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let your recruiter contact know. Beware of Job Scams Resilience is excited to welcome talented individuals to explore career opportunities with us. However, we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments, conduct interviews via chat rooms, or contact candidates from personal email accounts. All job applications must be submitted through our official platform at greenhouse.io , and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns, please let your recruiter contact know. Thank you for helping us maintain a safe and secure recruitment process.

• Architect and manage cloud infrastructure and application services on AWS, ensuring scalability, performance, and security. • Implement and maintain containerization strategies using Docker, AWS Fargate. • Develop and maintain automation scripts in PowerShell and Python to streamline operations. • Utilize IaC tools such as Packer and Terraform for efficient infrastructure provisioning and management. • Optimize and maintain SQL servers and databases for performance and reliability. • Collaborate with development teams to incorporate DevOps practices into the software development lifecycle. • Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability and disaster recovery. • Conduct system audits, improve security postures, and ensure compliance with industry standards.

Sr TechOps Lead Engineer (AWS Cloud) Department: Technology / Engineering Role Overview We are seeking a highly experienced TechOps SME/Lead Engineer with deep expertise in Cloud to lead our cloud infrastructure, DevOps practices, reliability engineering, and operational excellence initiatives. This role is both strategic and hands-on — responsible for designing scalable architectures, improving automation, ensuring system reliability, and leading the TechOps team. Key Responsibilities - Architect and manage secure, scalable, and highly available infrastructure on AWS. - Design multi-account AWS environments using AWS Organizations. - Implement VPC architecture, IAM policies, networking, and security best practices. - Oversee EC2, ECS/EKS, Lambda, RDS, S3, CloudFront, and related AWS services. - Optimize AWS cost management and resource utilization. Reliability & Production Operations - Implement Site Reliability Engineering (SRE) best practices. - Define SLIs, SLOs, and error budgets. - Manage monitoring and alerting (CloudWatch, Datadog, Prometheus, Grafana). - Lead incident response, root cause analysis (RCA), and postmortems. - Ensure 24/7 uptime and operational resilience. Security & Compliance - Implement IAM best practices and least-privilege access controls. - Manage secrets and key management (AWS KMS, Secrets Manager). - Conduct vulnerability management and patching. - Support compliance initiatives (SOC 2, ISO 27001, GDPR as applicable). - Lead disaster recovery planning and backup strategies. Leadership & Strategy - Lead and mentor a team of DevOps/TechOps engineers. - Establish operational KPIs and performance benchmarks. - Manage on-call rotations and escalation processes. - Collaborate with Engineering, Product, Security, and Data teams. - Contribute to long-term infrastructure strategy and cloud roadmap. <>Required Qualifications - Bachelor’s degree in Computer Science, Engineering, or equivalent experience. - 10+ years in DevOps, Cloud Engineering, or Infrastructure roles. - 5+ years leading technical teams. - Strong hands-on experience with AWS services (EC2, EKS, RDS, S3, IAM, VPC, Lambda). - Deep knowledge of networking, Linux systems, and distributed systems. - Experience with Infrastructure-as-Code (Terraform or CloudFormation). - Strong scripting skills (Python, Bash, or similar). - Experience with containerization (Docker) and Kubernetes (EKS preferred). Key Competencies - Strong architectural thinking - Hands-on technical leadership - Crisis and incident management - Strategic planning and execution - Excellent cross-functional communication Success Metrics - 99.9%+ production uptime - Reduced deployment lead time - Reduced incident frequency and MTTR - Improved cost efficiency - High-performing and scalable TechOps function

• Design, implement, and maintain CI/CD pipelines using Jenkins. • Manage and maintain AWS cloud infrastructure, including EC2 services. • Build and maintain Infrastructure as Code (IaC) using Terraform and CloudFormation. • Containerize applications and manage deployments using Docker. • Maintain and troubleshoot Linux-based environments. • Monitor system performance and ensure high availability of services. • Collaborate with development teams to streamline deployment workflows. • Implement automation for infrastructure provisioning and operational tasks. • Maintain documentation for infrastructure and deployment processes.