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Associate Director, Quantitative Research

DirectorDirectorFull TimeRemoteSeniorTeam 201-500Since 2000H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

80 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Associate Director, Quantitative Research

M3 USA

• Manage, mentor, appraise and develop team members, monitoring team KPI’s and workload distribution. • Responsible for providing guidance and mentoring members of the operations team. • Responsible for managing project escalations to ensure the project is completed on time and within budget. • This will require the candidate to partner with internal stakeholders to address issues and improve performance on research projects. • Working closely with senior management to adapt, develop and initiate processes, procedures, and system enhancements. • Investigating and managing project escalations. • The Associate Director will be responsible for ensuring the project is completed on time and to the satisfaction of the client. • Monitoring productivity and quality of data collection of their team’s projects. • Overseeing the billing process of the team, and ensuring projects end with expected profitability. • Support the development and implementation of best practices and policies for client service. • Execute client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey. • Overseeing the training of any new team members, as well as the training needs of current employees. • Responsible for approving annual leave, expense reports, and quarterly reviews of their direct reports.

Job Requirements

  • Bachelor’s degree or equivalent work experience preferred
  • 5+ years of experience in Market Research
  • 3+ years of project management experience
  • Experience in healthcare focused Market Research preferred
  • Minimum of 1 year of experience managing employees preferred
  • Experience with complex market research projects which could include programming, intricate sampling, international, translations, patients, or patient referrals (preferred)
  • Be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
  • Able to work well meet deadlines and under pressure.
  • Have exceptional written and verbal communication skills.
  • Have strong Microsoft Office skills including Excel, Outlook, and Word.
  • Have well-developed analytical and problem-solving skills.
  • Have the ability to work autonomously and in a team environment to successfully meet departmental objectives.

Benefits

  • 25 days annual leave
  • Participation in an annual bonus scheme linked to the profitability of the business
  • Pension 4%/4% employee/employer contributions of qualifying earnings
  • Company’s medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme
  • Cycle scheme

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