• Lead, mentor, and grow a team of Site Reliability Engineers, focusing on career development, performance management, and hiring. • Define the team's roadmap and strategy for platform reliability, scaling, and operational efficiency. • Provide technical oversight and direction for the design and implementation of key infrastructure projects, including CI/CD pipelines and automation for build, release, and deployment processes. • Partner closely with engineering teams and product managers to ensure the reliability and performance requirements of new products and features are met. • Oversee the maintenance and continuous improvement of the AWS-based platform to ensure it scales effectively. • Drive the adoption of AI tooling to enhance SRE productivity and introduce intelligent automation of SRE processes. • Champion SRE best practices, including error budget management, effective on-call rotations, incident response, and post-mortem processes.

• We deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices. • To become a member of our team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from bare metal to containers, and you need the ability to work in operations with mission-critical services for global brand-name customers. • As a member of the team, you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure.

• Bring Python software-engineering skills and rigour to the operations domain • Practise devsecops from bare metal to application • Architect and run OpenStack, Kubernetes and software-defined storage • Enable devsecops for applications running on that infrastructure • Gain experience in a broad range of cloud technologies

• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes • Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems • Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical • Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure • Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services • Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures • Provide assistance and work with globally distributed engineering, operations, and support peers • Be given uninterrupted development time to focus on larger projects and automation of manual tasks • Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’ • Carry final responsibility for time-critical escalations.