• Serve as the technical liaison for Retirement Benefits Operations and Technical Operations • Analyze programming changes and/or system enhancements; test and verify accuracy • Collaborate with programmers, operations, and external vendors to drive quality output • Provide technical support and training to end users • Design and evaluate operational reports, queries, data, and procedures • Analyze data files, identify trends/issues, and collaborate with operations • Write requirements for software changes, coordinate changes with vendors and operations • Represent Retirement Benefits Operations on projects for client implementations • Document system and client support processes

Requisition Number: 2332734 For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. This role encompasses monitoring and operating computer and peripheral equipment, as well as reviewing, analyzing, and modifying programming systems-including encoding, testing, debugging, and installing software for large-scale computer environments. Responsibilities include evaluating system specifications, input/output processes, and hardware/software compatibility parameters. The position requires expertise in systems programming, operating software applications, consulting on complex projects or existing applications, ensuring timely completion of scheduled jobs, and maintaining overall operating system health. Additional duties involve overseeing the health of IT environments, facilitating the resolution of high-severity incidents to enhance service availability and continuity, and developing processes focused on rapid service restoration after incidents. The role also includes documenting hardware, application, and facility issues, taking corrective actions as needed, and providing operational support for Facets systems both post-go-live and during pre-go-live activities such as environment setup, job scheduling, and dependency management. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Monitor Facets application jobs, Hangfire dashboard, and related dependencies - Perform triage and escalate system issues promptly to appropriate teams - Support file movement, environment configuration, and job scheduling (Hangfire, SSIS) - Utilize SQL/SQL Server for data validation and troubleshooting - Debug and handle web service/API calls and responses - Monitor cloud resources (e.g., Azure Blob storage) and Application Insights for performance - Participate in on-call rotation and provide proactive support - Document processes and communicate effectively with stakeholders You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 3+ years of experience with facets configurations and UI familiarity - 3+ years of experience with SQL/SQL Server for data validation and troubleshooting - 2+ years of experience with job scheduling and monitoring tools (Hangfire, SSIS) - 2+ years of experience with cloud technologies (Azure Blob storage) - 2+ years of experience troubleshooting web services/APIs (requests, responses, authentication) Preferred Qualifications: - Bachelor's degree in Information Technology, Computer Engineering or related field - 2+ years of experience supporting Facets in production and pre-production environments - 2+ years of experience with SSIS package development and scheduling best practices - 1+ years of experience with Azure DevOps, CI/CD pipelines, and work item tracking - 1+ years of experience with scripting/automation (PowerShell, Python) for operational tasks - 1+ years of healthcare payer domain concepts (claims, eligibility, EDI) - 1+ years of working in an on-call rotation and with ITSM processes (Incident, Problem, Change) - 1+ years of experience with API monitoring and distributed tracing patterns *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description The Systems Engineer role involves managing complex configuration projects, hours-based implementations, and serving as the primary backup for support operations. As part of our team, you will focus on enterprise-level solutions including: - Mobile Device Management (MDM) implementations - Card Printer Technology deployments - Advanced system integrations Additionally, you will be responsible for resolving escalated technical issues. Qualifications - 3+ years of experience in enterprise technical solutions - Proven experience with MDM platforms and enterprise integrations - Hands-on experience with Card Printer Technology, including brands such as Zebra, HID, Matica, or Entrust (formerly Datacard) - Familiarity with card printer software platforms (e.g., ZMotif SDK, HID FARGO Connect, or equivalent) - Experience with card encoding technologies including magnetic stripe, smart chip (contact/contactless), and barcode - Project management experience with billable professional services - Experience managing client-facing technical projects with billable deliverables - Ability to work independently in a remote-first environment while managing multiple priorities - Advanced troubleshooting and problem-solving capabilities - Strong communication and customer relationship skills Requirements - Engineers are expected to manage their own travel arrangements out of pocket when traveling for customer-related services or business needs. - Must track and submit all related expenses accurately in accordance with company policies. - Reimbursement is provided based on adherence to established procedures, ensuring timely and appropriate compensation for incurred travel costs. Benefits - This is a fully remote position requiring a dedicated home office environment with minimal distractions. - A reliable high-speed internet connection is essential to support VoIP, collaboration tools, and other technical systems. - The role involves extended periods of sitting and computer work. - Up to 25% travel may be necessary to provide onsite support, attend training, or participate in professional development opportunities.

Role Description The UNIX/LINUX System Engineer - Senior provides senior engineering and operational leadership for UNIX/Linux infrastructure under the SEC ISS contract. This role is responsible for secure, reliable, and compliant operation of Red Hat Linux-based systems across virtualized, data center, cloud-connected, and HALSI high-performance computing environments (NYRO, SEC HQ/DC, and D1 Manassas) that support SEC OIT services. The engineer leads incident response, advanced troubleshooting, and service restoration activities to maintain operational continuity and SLA performance. This position aligns with HALSI UNIX/Linux support scope (PWS 3.6.1) and supports continuous improvement of UNIX/Linux platform operations. - Perform system configuration, account administration, OS maintenance, and lifecycle support for physical and virtual servers. - Ensure platform availability and operational readiness across enterprise infrastructure environments. - Operate primarily in virtualized environments supporting SEC mission operations. - Lead administration, design, and implementation of RHEL server-based solutions aligned to SEC standards. - Provide technical leadership to the UNIX/Linux server team and manage operational priorities. - Build and maintain server solutions in virtualized environments and support integration with enterprise services. - Support onboarding and operationalization of new UNIX/Linux capabilities, including documentation and SOP/runbook updates. - Own incident management activities for UNIX/Linux infrastructure, including triage, escalation, and resolution. - Perform advanced troubleshooting of complex system issues across production and non-production environments. - Conduct root cause analysis and implement corrective actions to reduce recurrence and improve reliability. - Partner with enterprise operations stakeholders to restore service quickly and minimize mission impact. Qualifications - This position is restricted to U.S. citizens only. Applicants must not hold dual citizenship with any other country to be eligible for work under this contract. - Ability to obtain and maintain SEC Public Trust (or higher, if required). - Bachelor’s degree and 8+ years of experience administering and managing servers/systems specializing in UNIX/Linux (additional years of experience may be considered in lieu of degree). - Must possess a RHCSA (Red Hat Certified System Administrator) or equivalent. - Demonstrated experience leading UNIX/Linux server operations, incident management, and advanced troubleshooting in virtualized environments. - UNIX/Linux system administration with specialization in Red Hat Linux. - Day-to-day management of UNIX/Linux server infrastructure. - Leadership of UNIX/Linux server team activities across administration, design, and implementation. - Incident management and advanced troubleshooting of complex UNIX/Linux system issues. - Operations in primarily virtualized environments. Preferred Qualifications - RHCE (Red Hat Certified Engineer) or higher Red Hat specialization. - Experience supporting high-performance or analytics-focused UNIX/Linux environments. - Experience with OpenShift/Kubernetes platforms and Linux workload modernization. - Experience supporting hybrid cloud server environments in AWS and/or Azure. - ITIL 4 Foundation (or equivalent) with demonstrated SLA/operations reporting experience. - Red Hat Certified Specialist in Ansible Automation. - VMware Certified Professional (VCP). Benefits - Pay Range: $107,900.00 - $195,050.00 - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. - Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.