• Actively coach and mentor a team of engineers, fostering their career growth through personalized development plans, regular 1:1s, and actionable feedback loops. • Provide technical guidance and architectural oversight for event-driven, service-oriented systems that power claim servicing, refunds, exchanges and reverse logistics, ensuring the team builds scalable, maintainable, and high-quality software. • Collaborate closely with Product Managers, Designers, and Operations leaders to define the roadmap for claim servicing and fulfillment, translate business requirements into technical specifications, and ensure the team is creating the right value and solving the right problems related to post-purchase customer experiences. • Own the end-to-end delivery of complex features and projects utilizing Agile methodologies and an AI-native SDLC to maintain a predictable shipping cadence while balancing speed, quality, and operational impact. • Cultivate a high-trust, collaborative environment where engineers are empowered to take risks, share ideas, and drive outcomes, with a strong sense of ownership over the reliability and usability of our post-purchase flows. • Drive the strategic adoption of AI across the team by championing an AI-native SDLC while also partnering with product teams to define and deliver AI-native product capabilities. • Drive the team’s operational standards—including on-call rotations, incident response, monitoring, alerting, and automated testing—to ensure the reliability, performance, and correctness of claim fulfillment flows. • Continuously evaluate and improve engineering workflows (e.g., planning, solution design, CI/CD pipelines, code review processes, sprint planning) to remove bottlenecks, increase developer velocity, and ensure quality. • Serve as the primary point of communication for the team, effectively managing expectations with leadership and cross-functional partners regarding timelines, tradeoffs, risks, and capacity allocation.

• Actively participate in technical discussions, providing high-level guidance and expertise during code reviews and design decisions. • Act as a mentor and sounding board for technical decisions, ensuring alignment with project goals while empowering individual ownership. • Take ownership of projects, ensuring on-time delivery with the desired features and quality. • Work with the team to define MVPs, set milestones, and assess project feasibility. • Manage project scope by prioritizing tasks, identifying dependencies, and mitigating risks. • Collaborate with product managers to translate user needs and market trends into a technical roadmap. • Motivate and guide engineers to achieve their full potential, fostering a culture of learning and development. • Implement and improve processes such as performance reviews, career development plans, and efficient hiring practices. • Establish a clear team structure with roles and ownership well-defined. • Increase transparency within the team by sharing information on other Nomic projects and initiatives. • Champion the team's achievements and deliverables to other departments. • Proactively communicate with leadership and stakeholders to address concerns, clarify direction, and ensure alignment across teams and with the community. • Articulate a clear vision for the team's mission, challenges, and milestones, connecting their work to Nomic's broader goals.

• Manage the daily activities of Engineers who are delivering new features and enhancements critical to Toast's business growth • Oversee technical delivery operations for all Supply Chain systems • Provide leadership, activity planning, and direction to complete team tasks • Mentor team members by identifying/developing opportunities for individual growth • Review deliverables for the team and contribute hands-on to complex delivery efforts • Facilitate release planning and capacity planning for the team’s initiatives • Lead collaborative discovery and execution ceremonies for engineering, research, design, and quality assurance peers • Define a well-articulated vision for the short- and long-term technical roadmap of the domain • Communicate clearly with cross-functional stakeholders to build trusted relationships

• Lead an engineering team building client-facing enterprise security features for Kraken’s largest clients and Payward portfolio • Design and implement libraries and microservices in Rust • Deliver bring-your-own IdP integrations and modern enterprise authentication flows • Build provisioning and access automation capabilities (e.g., SCIM) integrated with the organizations and permissioning stack • Establish high-quality engineering standards and lead complex systems development, using powerful AI tools to your advantage. • Partner cross-functionally to deliver enterprise-grade security features that meet customer and regulatory expectations