• Partner with the regionally-based sales director to develop a strong working relationship with the account teams. • Thrive as a technical leader of the team not only in performing team leadership, but also getting your hands into technology. • Be the trusted advisor to your customers for all things related to cloud security across AWS, Azure, and GCP. • Engage in technical sales and help our customers achieve maximum value from our solution. • Work closely with all resources available at Wiz.

Title: Salesforce Business Solutions Architect Location: United States Job Description At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth. As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com. SUMMARY Responsible for designing effective Salesforce solutions that support business operations and platform growth across the division. This role works closely with business stakeholders and developers to translate business needs into scalable Salesforce solutions. This role plays a key role in shaping Salesforce capabilities, improving business workflows, and ensuring that technology solutions align with enterprise goals, platform best practices, and long-term scalability. ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborates with stakeholders to define and document business requirements for Salesforce projects. Translates business requirements into solution designs aligned with Salesforce capabilities, data models, and integration patterns. Develops comprehensive business requirements, user stories, acceptance criteria, and process maps to guide the development and implementation teams. Participates in design discussions and helps evaluate technical options for new features or enhancements. Supports and/or facilitates UAT for Salesforce feature releases to ensure solutions meet requirements. Partners with Salesforce administrators and developers to ensure configuration, customization, and integrations meet business needs, architectural standards and Salesforce best practices. Evaluates system impacts, dependencies, and data flows across Salesforce and connected systems. Documents system workflows, data mappings, and integration requirements to support development and long-term scalability. Supports Agile ceremonies, as needed, such as sprint planning, stand-ups, and retrospectives. Monitors and reports on key performance indicators (KPls) to measure the success and adoption of Salesforce initiatives. Stays up to date with the latest Salesforce features, updates, and industry trends to inform business recommendations. Evaluates business processes and recommends improvements through Salesforce configuration, automation, or integrations. Fosters a culture of continuous improvement and innovation within the organization. Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information). QUALIFICATIONS EDUCATION / EXPERIENCE Bachelor's Degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience Six (6) or more years of business analyst or related experience Six (6) or more years of experience creating user stories, process flows, and functional specifications Four (4) or more years of business analyst experience with a Salesforce platform Four (4) or more years of experience in analyzing business processes and designing Salesforce solutions Experience with Agile methodologies and project management tools, with strong leadership and mentoring skills Experience translating business needs into functional and technical requirements Experience gathering business requirements or facilitating stakeholder workshops Experience with Salesforce integrations, APIs, or middleware Experience with: Financial Services Cloud, Data Cloud, CRMA / Tableau, Einstein/Agentforce Experience in the insurance or financial services industry Salesforce Administration Certification Platform App Builder Certification Salesforce Business Analyst or Experience Designer Certification Platform Developer I SKILLS Excellent attention to detail with the ability to summarize complex issues Strong understanding of Salesforce capabilities and best practices, including Sales Cloud, Service Cloud, Marketing Cloud, and Lightning Experience. Experience collaborating with developers and administrators on configuration and customization Strong analytical and problem-solving skills, with the ability to make data-driven decisions Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels #LI-DR2 #LI-REMOTE We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information. For more information on Alliant Insurance Service's benefits, click here. Job Details Pay Type Salary Hiring Min Rate 125,000 USD Hiring Max Rate 135,000 USD

Company OverviewDeepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. Location This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll Do - Own complete post-sales customer engagements, providing direct technical guidance and solutions - Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems - Design and implement systematic improvements to our support process and infrastructure - Create automated solutions and self-service tools that address common customer challenges - Analyze support ticket patterns to identify product improvement opportunities and preventative measures - Develop technical documentation, guides, and best practices that enable customers to self-solve issues - Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities - Partner with the broader Applied Engineering team to share knowledge and balance support workload - Occasionally assist with implementation projects and pre-sales activities as needed Time Allocation - 50% - Direct customer engagement and technical problem solving - 30% - Building automation and scalable support solutions - 10% - Developing documentation and self-service resources - 10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If You - Enjoy direct customer interaction and solving complex technical challenges - Are passionate about creating scalable solutions that enhance customer experiences - Find satisfaction in improving systems and processes to increase efficiency - Have a talent for identifying patterns and translating them into actionable improvements - Are energized by opportunities to apply engineering principles to customer-facing challenges - See technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have - 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles - Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages - Experience developing automation solutions and improving technical processes - Proven ability to troubleshoot complex technical issues in production environments - Excellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You Had - Experience with speech recognition, NLP, or related AI technologies - Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) - Experience with API-first products and developer tools - Background in support automation techniques and tools Benefits & Perks* Holistic health - Medical, dental, vision benefits - Annual wellness stipend - Mental health support - Life, STD, LTD Income Insurance Plans Work/life blend - Unlimited PTO - Generous paid parental leave - Flexible schedule - 12 Paid US company holidays - Quarterly personal productivity stipend - One-time stipend for home office upgrades - 401(k) plan with company match - Tax Savings Programs Continuous learning - Learning / Education stipend - Participation in talks and conferences - Employee Resource Groups - AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

• In your world, every call with a potential client is an opportunity to help them overcome daunting challenges • As a Solutions Architect at Expel, you have a deep understanding of the needs of prospects • You set clear expectations around what we can and can’t do, then craft a strategy for the delivery teams to ensure the prospect's success • You’ll scope and run PoCs, which includes working with the delivery organization to make sure we’re showing prospects what they need to see in order to make a buying decision.