• Engage with sales teams in supporting sales opportunities from pre-sales through post-sales relationships • Provide architectural designs and engage in large scale proof of concepts, technical alliance validations, and post-sales deployments supporting Veeam service delivery partners • Provide subject matter expertise in the Veeam product suites to customers, partners, and internal Veeam teams • Develop whitepapers, best practice guides, competitive analysis documentation, and compete strategies as required to support deployment engagements and sales opportunities • Be an active contributor in the Veeam Community Forums • Attend marketing and technical presentations representing Veeam at a subject matter expert level

• Partner with Sales Directors to conduct in-depth customer discovery, mapping business challenges and identifying ideal AI-driven solutions • Act as a strategic liaison between medical affairs teams and our AI solutions, translating complex medical requirements into actionable technological implementations • Maintain comprehensive best practice guides and playbooks to optimize process readiness for AI solution adoption • Support and guide AI roadmap development for pharmaceutical customers by understanding their strategic vision • Assess and inform internal capabilities in the area of medical affairs • Aligning future goals with AI technological potential • Work closely with Customer Success project leads in contracted project implementation, enabling: • Precise adherence to customer requirements • Consistent delivery against agreed project scope • Facilitate customer understanding of Responsible AI tool applications • Co-Lead training and change management initiatives with the client • Collaborate closely with technology and product teams to: • Align product features with key customer requirements • Serve as the primary medical affairs subject matter expert, representing client needs • Be able to assist customers in defining and designing solutions • Provide expert guidance in medical affairs areas including: • Field excellence • Insights management • Key Opinion Leader (KOL) engagement strategies • Publication planning and delivery • Congress management • Impact demonstration • Support the usage of the platform by different medical personas, proactively identifying adoption barriers and resolution strategies • Maintain best practice guides and playbooks to optimise process readiness for AI solution adoption • Contribute to AI roadmap development for pharmaceutical customers by grounding technology direction in real-world Medical Affairs needs

• Guide prospective customers in understanding, comparing, and evaluating Coveo’s Commerce solutions • Conduct deep technical and business discovery • Build and deliver tailored, competitive demos • Lead the technical components of Proofs of Concept • Act as the technical owner for RFIs and RFPs

• Lead technical evaluations and demonstrations of the Domino platform for Enterprise customers in a multitude of industry verticals • Design and execute proof-of-concept deployments tailored to each customer’s environment and mission needs, showcasing Domino’s integration with their data science workflows and infrastructure • Collaborate with account executives to craft solution architectures that meet industry-specific security and compliance standards (e.g., FedRAMP, IL5) • Develop and maintain reusable demonstration environments and technical assets that accelerate future sales cycles • Drive post-POC adoption readiness by partnering with Customer Success and Solutions Architects to ensure a smooth handoff into deployment • Success will be evident through higher technical win rates, reduced time to close, and increased adoption within key prospect accounts