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StrataPT 🦈 logo
StrataPT 🦈

The EMR + Billing platform designed to help PT/OT/ST clinics achieve predictable revenue and stronger profitability.

RCM Operations Lead

OperationsOperationsFull TimeRemoteSeniorTeam 11-50Since 2010H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

22 days ago

Salary

$42.5K - $57.5K / year

Seniority

Senior

Bachelor Degree2.5 yrs expEnglish

Job Description

RCM Operations Lead

StrataPT 🦈

• Leading advanced denial resolution workflows, appeals processes, and AR strategy. • Driving efforts to minimize manual rework and ensure high-quality billing resolution. • Orchestrating workflows to optimize AR aging and meet aggressive collection targets. • Researching and resolving nuanced billing denials and managing escalated appeals. • Managing complex payer configurations as part of new customer setup and ongoing performance management. • Identifying payer patterns and recommending systemic process improvements to minimize future denials. • Working closely with internal billing and RCM teams to align on organizational goals. • Using AR aging reports, denial data, and propensity-to-pay intel to prioritize team efforts.

Job Requirements

  • A college degree is preferred, but not required.
  • 2–3+ years in healthcare AR or denial management
  • Deep knowledge of CPT/ICD-10, UB04, and CMS 1500 forms
  • Direct experience with reimbursement patterns, coding nuances, or appeals strategy in physical therapy, occupational therapy, speech therapy, or ABA
  • Excellent communication, organization, and multitasking abilities
  • Strong problem-solving skills and ability to work independently
  • Tech-savvy with advanced experience in payer websites and portals
  • Ability to manage confidential information with discretion

Benefits

  • Medical, Dental, Vision, Life & AD&D
  • Short- and Long-Term Disability (coverage begins on Day 1)
  • Simple IRA with 3% company match (eligible after 1 year)
  • Paid Time Off: 14 days PTO annually
  • 6 company holidays + 1 floating holiday
  • Flexible schedule, with a shared rhythm during standard business hours (Monday–Friday, 9:00 AM to 5:00 PM ET)

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