On-premises, hybrid, multicloud, or at the edge—create secure, future-ready cloud solutions on Zadara.
Senior Solution Architect
Location
United Kingdom
Posted
92 days ago
Salary
0
Seniority
Senior
Job Description
Senior Solution Architect
Zadara
• Engage with customers, partners and MSPs to understand their business needs and technical requirements, and then translating them into scalable cloud solutions. • Design, document, build and present cloud architectures that align with industry best practices and customer objectives. • Serve as the technical lead in customer engagements, supporting sales teams with solution positioning, proof-of-concepts (PoCs), and product demonstrations. • Partner with engineering and product teams to develop innovative solutions that address customer pain points. • Educate and evangelize Zadara services to Partners, MSPs and End Users with the Sales Team at events, shows, training, and or webinars (and various other marketing functions). • Act as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, providing ongoing technical advisory. • Be the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments. • Gather customer feedback to influence product enhancements and service improvements. • Conduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem. • Monitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency. • Provide recommendations on cloud optimizations, security best practices, and cost-saving strategies. • Work closely with internal teams to resolve cloud-related issues and maintain a proactive approach to customer cloud health. • Act as a conduit and liaison between customers, support service, engineering, product management and company management teams. • Partner with Account teams, Business Development Managers and Service teams to accelerate customer adoption and revenue goals. • Work with sales and marketing teams to develop compelling technical content, including whitepapers, blogs, and case studies. • Contribute to go-to-market strategies by identifying emerging customer needs and market trends and help with sales campaigns. • Assist in onboarding and mentoring of members of the Solution Architecture team. • Capture and share best-practice knowledge amongst the Zadara solutions architecture and partner solutions architect communities.
Job Requirements
- 5+ years of experience in cloud solution architecture, pre-sales engineering, or cloud consulting.
- 5-10 years of related experience in the IT field, including roles in software development, system administration or system engineering.
- Demonstrated ability to think strategically about business, product, and technical challenges.
- Proven experience in consultative technical sales or professional services with a proven track record of success.
- Proven experience in customer-facing positions.
- Demonstrate firm knowledge and experience of SAN / NAS technologies.
- Ability to gain credibility and build relationships with all levels in an organization, from technical experts to senior executives.
- Strong verbal and written communications skills are a must, as well as the ability to collaborate effectively across internal and external organizations and virtual teams.
- Advanced level experience with Data Center networks and network topologies.
- Advanced software architecture skills and experience building complex software systems designs.
- Advanced hands-on, technical experience working VMware and/or AWS technologies.
- Understanding of Application workloads such as SQL, Oracle, SharePoint, Docker, Kubernetes services would be an advantage.
- Understanding of Backup and Disaster Recovery solutions and architectures.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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