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Ultrasound Field Engineer
Location
United Kingdom
Posted
34 days ago
Salary
0
Seniority
Senior
Job Description
Ultrasound Field Engineer
GE HealthCare
• Responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence. • Develop and maintain strong interpersonal relationships with customer representatives. • Service all North of England and Wales sites. • Advanced, total system-level troubleshooting, installation, maintenance and service repair needs on OEM non-GE designated equipment. • Daily interface with doctors and technicians on equipment status issues. • Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. • Maintain tools and test equipment properly and ensure they are calibrated. • Identify Sales opportunities and communicate to account team and assist in the growth and direction of business in his/her geographic area. • Responsible for Warranty and Planned Maintenance Service (PMS) contract cost control. • Complete all administration tasks on time.
Job Requirements
- Qualified to National Diploma or B-Tech Degree level or equivalent.
- Technical analytical skills.
- Solid Field Services experience in OEM trained Ultrasound systems.
- Comprehensive knowledge of a specific modality or multi-modalities.
- Proficient in English.
- Ability to work independently with minimum direction.
- High work standards and quality.
- Initiative and motivation.
- Plan and organize work effectively.
- Excellent communications, listening and interpersonal skills.
- Strong Customer skills; deal tactfully and effectively with differences of opinion, influence rather than direct.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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