• Own the roadmap, planning, delivery and maintenance of our CMP (Osano) across a wide list of global web properties • Work closely with legal and compliance teams to translate privacy regulations and corporate compliance requirements into operational, technical, and marketing solutions for cookie compliance • Be responsible for consent capture in any new web property launch and ensure adherence to global privacy laws for existing ones • Build and own the agile delivery for the product, working with technology teams for implementation • Work with Web Analytics and Marketing to align cookie categories and script firing logic for various essential and Marketing cookies

Role Description QCSS Health is seeking an experienced Product Manager to join our team. The Product Manager will drive the development and execution of QCSS Health's product strategy, working closely with cross-functional teams including engineering, marketing, and sales. You will lead the product lifecycle from ideation through launch and beyond, ensuring our products meet the highest standards of quality and effectiveness. In this role, you will be responsible for: - Developing go-to-market strategies. - Crafting compelling messaging. - Owning the end-to-end implementation lifecycle through configuration, launch, and post-implementation optimization. The ideal candidate will have a strong background in both product and healthcare industry. Responsibilities - Own the product strategy and roadmap for implementing QCSS Health solutions in new markets and for new customers within existing markets. - Lead the product vision, strategy, and roadmap for new and existing MLTSS healthcare products. - Partner closely with sales, implementation, engineering, and customer success teams to ensure successful, on-time deployments that meet customer and regulatory requirements. - Develop and execute go-to-market strategies for new and existing healthcare products. - Define product positioning, value propositions, and key messaging that resonate with our target audience. - Prioritize product features based on business impact, technical feasibility, and customer needs. - Identify opportunities to standardize, streamline, and scale product configuration across markets and customers. - Develop detailed product requirements and work with the development team to ensure timely delivery. - Work to gather customer feedback and insights to inform marketing strategies and product development. - Work closely with leadership and other departments to align product strategies with overall company objectives. Qualifications - 5+ years of product management experience, preferably within the healthcare or health tech sector. - Proven track record of managing all aspects of a successful product throughout its lifecycle. - Strong understanding of healthcare technology and regulatory requirements (HIPAA, etc.). - Exceptional leadership, communication, and project management skills. - Ability to work effectively in a fast-paced, agile environment. - Detail-oriented, self-starter with a strong work ethic and desire to learn and take on new responsibilities. Location/Travel - Position is available remotely. - QCSS is headquartered in Cambridge, MA. - Travel may be required to organize, execute, and attend in-person events and periodic in-person company meetings. Hiring Process - The initial screen will be a 30-minute video call. - The first interview will be a 60-minute video call. - The final interview will include presentation of an exercise and be a 90-minute video call. - The final step of the process will be a reference check. Background Checks/Federal HealthCare Program Exclusion Lists Screening Candidates for this position will be required to undergo a pre-employment background check. All QCSS employees are subject to annual screening to ensure that they have not been excluded from the Federal Healthcare Programs (using the OIG and GSA Exclusion Lists) or State Medicaid Programs. The Company's pre-employment background check and OIG/GSA Exclusion Lists screening program is administered in compliance with all federal, state and local laws. Equal Opportunity Employer QCSS is an Equal Opportunity Employer and strongly supports diversity in the workforce. Company Description At QCSS Health, we are laser-focused on simplifying the complexities of MLTSS service delivery through innovative, data-driven solutions that result in greater cost-efficiencies, more equitable access to care, and improved health outcomes. Our Mission: - To seamlessly integrate domain expertise with technology solutions to make Managed Long Term Services and Supports more successful. - We are dedicated to enabling health plans and providers to improve the health outcomes of their vulnerable populations and thrive in a value-based healthcare system. Our Core Values: - Simplifying Complexity - We know managing cost-effective MLTSS programs can be difficult, but it doesn't have to be. Our guiding principle is to develop innovative, easy-to-use solutions, designed specifically to meet the unique challenges of running MLTSS programs. - Member-Centric Excellence - We empower MLTSS organizations to deliver exceptional care to their members, placing individual outcomes, health equity, and the quality of care delivered at the forefront of everything we do. - Trust is at our Core - We foster trust by leading with integrity, ethics, and the reliability of our technology. Transparency, genuine listening, and unwavering dedication to fulfilling our commitments are fundamental to how we cultivate strong and meaningful relationships.

• Own the Alumni Management product roadmap, balancing near-term customer needs with long-term platform vision. • Define and validate product opportunities through structured discovery: customer interviews, data analysis, competitive research, and collaboration with clinical and operational stakeholders. • Develop a clear product strategy that positions Alumni Management as a differentiated, revenue-contributing part of Kipu’s platform. • Advocate for the alumni product internally, ensuring it has the visibility and investment required to deliver on its strategic potential. • Partner with mobile engineering to define and ship mobile-first alumni engagement experiences across iOS and Android. • Design engagement models that drive sustained usage: notifications, check-ins, community features, content delivery, and re-engagement triggers. • Make thoughtful trade-offs between mobile and web experiences based on user context, workflow, and adoption data. • Build deep relationships with alumni coordinators, clinical directors, and facility operators to understand workflows, pain points, and unmet needs. • Translate customer insights into product decisions, ensuring the roadmap reflects real-world usage and measurable value. • Collaborate with sales, customer success, and marketing to support go-to-market efforts, including demos, positioning, and customer communications. • Define and recommend pricing strategies for Alumni Management that align with market trends, competitive positioning, and business objectives. • Identify and manage strategic partnerships that enhance the product’s value, reach, and integration with the broader behavioral health ecosystem. • Translate product strategy into well-scoped epics, user stories, and acceptance criteria. • Lead backlog refinement, sprint planning, and release coordination with engineering and QA. • Define success metrics for every initiative and hold yourself and the team accountable to outcomes, not just delivery. • Proactively manage trade-offs, dependencies, and escalations to keep delivery on track. • Manage complex issues and risks, developing contingency plans for successful product delivery. • Lead feature testing and optimization, ensuring optimal user experience and continuous product improvement. • Ensure Alumni Management integrates cleanly with the broader Kipu platform, including the EMR, CRM, and patient engagement workflows. • Identify opportunities to leverage shared platform capabilities (notifications, identity, analytics) rather than building in isolation. • Partner with other product managers to manage cross-product dependencies and shared roadmap commitments. • Ensure stakeholder visibility into product initiatives and align strategy with business objectives. • Manage customer expectations to ensure alignment with product delivery and business objectives. • Mentor Associate Product Managers, fostering innovation and excellence within the team.

Role Description At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us. This role is responsible for guiding, mentoring, and managing the work of Product Architects leading a team focused on integrations and services. The Sr Manager Product Architecture partners with application owners, designers, developers, business analysts, and project managers to create solutions aligned to architecture principles, leveraging common and cloud-based solutions and services while meeting financial targets (cost and benefits). - Represents technology, strategy, and architecture in programs and initiatives. - Partners with business stakeholders to understand strategy and drivers, providing solutions architecture recommendations, design, and guidance. - Identifies gaps and opportunities for enhanced capabilities and automation frameworks. - Monitors technology trends to assess emerging impacts and deliver viable solutions. - Oversees the architecture guild. - Reviews and approves architecture analyses and designs to ensure fulfillment of requirements. - Leads technology product evaluation and selection to support strategic initiatives. - Initiates proofs of concept and builds prototypes to assess new solution approaches. - Assists in developing strategies for integration stacks, data architecture and data modeling, AI integration, and broad dependency identifications. - Manages a team of architects and engineers for shared applications and services. - Mentors and guides design, documentation of best practices, and architectural strategies. - Leads integration projects advancing SaaS-to-SaaS capabilities. - Drives technology strategy, architecture, and design, leveraging AI for accelerated delivery. - Engages partners and vendors from research through service delivery. - Produces conceptual and logical architectures to meet strategic business and technology objectives through documentation of systems, architectures, process flows, and value chains. - Manages tradeoffs between speed, quality, security, and financial impact. - Collaborates with development teams, leads meetings, and acts as a decision maker for technical solutions. - Owns solution evaluation and selection, including buy vs. build decisions, and early-phase project estimates within the solution development lifecycle. Qualifications - Bachelor's degree (or international equivalent) or equivalent experience, required. - 8+ years of related experience, required. - Experience in data architecture, data modeling, and software development/programming, required. - 10+ years of related experience, preferred. - Excellent written and verbal communication skills. - Demonstrates strong architecture experience skills working on SOA or micro service models. - Extensive experience with integrations technologies, iPaaS stacks, and researching new and existing technologies. - Comprehensive API authentication skills, use and implementation including familiarity with REST languages such as JSON. - Background leveraging artificial intelligence with engineering organizations. - Extensive industry knowledge and understanding of service-oriented architecture databases and data modeling techniques. - Extensive knowledge of AWS/GCP cloud infrastructure compute environments. - Strong resource management skills. - Strong ability to articulate the value proposition of getting solutions built using sound architecture principles. - Ability to travel less than 5% of the time. - Must be 18 years of age or older. - Must successfully complete pre-employment screening process, as required. - Must successfully complete any required training or orientation courses, as needed. Benefits - Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance. - Work from anywhere – Thryv is a Remote First company! - Competitive medical, dental, and vision plans, plus a wellness program with added incentives. - 401(k) savings plan with company match and employee stock purchase plan. - Continuing education benefits with tuition assistance programs. - One week of paid time off at the end of the year, in addition to our standard paid time off policy. Company Description At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We provide the technology, software, and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. - Client Devoted – Be humble with a servant mentality. - Under Promise, Over Deliver – Deliver expectations and exceed them. - Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions. - Invest in our People – Hire people that are aligned with Thryv’s core values. - DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done). - Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity. - Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional.