• Product Strategy & Roadmap • Partner with the Director of Digital Product to develop and maintain the Digital Account Opening product roadmap, prioritizing features and enhancements based on client needs and business objectives • Gather input from internal stakeholders and clients to inform the roadmap, making trade-off decisions when priorities conflict • Stay informed on market trends, competitive offers, and regulatory changes that could impact the product strategy • Implementation & Delivery • Develop project plans with clear timelines and milestones for product launches and enhancements • Coordinate with business stakeholders, compliance, risk, legal, and operations to ensure all requirements are addressed • Work with PMO to establish repeatable launch processes and drive adoption across the organization • Partner with marketing and sales to develop go-to-market materials and client-facing messaging • Vendor Management • Serve as the primary point of contact for the Digital Account Opening vendor, managing the day-to-day relationship and escalating issues as needed • Hold the vendor accountable to contractual commitments and service level agreements • Work with the vendor to troubleshoot issues, test new features, and implement configuration changes • Performance Monitoring & Optimization • Monitor key performance metrics including application completion rates, abandonment points, processing times, and client satisfaction • Identify opportunities to improve the user experience and reduce friction in the account opening process • Use performance data and client feedback to inform product enhancements and prioritization decisions • Training & Support • Create and maintain training materials and documentation for internal teams and clients • Provide product training to internal stakeholders and support client onboarding as needed

Role Description The Product Owner will be responsible for guiding the vision, prioritization, and delivery of product features to support internal and external stakeholders such as Business Analysts, development teams, and program leadership. Our Product Owners leverage Agile frameworks such as Scrum or Kanban to effectively manage workflow, maintain clear priorities, and ensure consistent delivery of value. They have experience with programming, SQL, or a BI Platform, as well as understanding JSON data structures and working with APIs. Our Product Owners adapt these methodologies to fit the needs of the team and product, fostering transparency, collaboration, and continuous improvement throughout the development process. The ideal candidate has experience translating complex business needs into clear, actionable requirements via user stories, ensuring alignment between technical teams and strategic objectives, and assisting with analyzing data and presenting information to stakeholders. The candidate should enjoy working collaboratively in a team environment but also be self-motivated and capable of driving decisions independently when needed. Our product owners have a true passion for building impactful products and take pride in delivering solutions that provide meaningful value. Key Responsibilities - Gather and clarify requirements from stakeholders, ensuring product needs are clearly understood and accurately represented. - Define, prioritize, and refine the product backlog to support business goals and maximize value delivery. - Collaborate closely with your development team to translate user needs into actionable user stories and acceptance criteria. - Continuously build product and domain knowledge to serve as a subject matter expert for the team and stakeholders. - Partner with colleagues to evolve features and iteratively improve the product based on feedback and performance. - Identify product risks, gaps, and dependencies and work proactively to resolve or mitigate them. - Participate in user acceptance activities to confirm delivered features meet expectations and requirements. - Communicate product vision, roadmap updates, and progress in a clear, effective manner to a wide audience. - Maintain strong attention to detail and accountability to ensure timely delivery of product commitments. Qualifications - Bachelor’s Degree or equivalent or 4 years’ relevant experience in lieu of degree. - 5 additional years of relevant experience. - Experience analyzing data and presenting information to stakeholders. - Experience with programming or SQL or BI Platform. - Must be a US Citizen. Preferred Qualifications - Experience working in Agile/Scrum (or Kanban) environments and collaborating with cross-functional teams. - Experience facilitating backlog refinement sessions, sprint planning, and other Agile ceremonies. - Experience using product management tools such as Jira, GitHub, or Rally. - Experience contributing to and helping maintain product roadmaps, release plans, or long-term product strategies. - Experience with product migrations or upgrades, feature rollouts, or transitions to new platforms or technologies. - Ability to read, interpret, and validate JSON data structures to support user story creation, acceptance criteria, and backend integration workflows. - Demonstrated experience working with APIs, including reviewing request/response structures and collaborating with development teams to refine API specifications. - One or more relevant industry certifications, such as: - Certified Scrum Product Owner (CSPO) - Professional Scrum Product Owner I or II (PSPO I / PSPO II) - Scaled Agile Framework Product Owner / Product Manager (SAFe POPM) - Agile Certified Practitioner (PMI-ACP) - Certified Scrum Master (CSM) or Professional Scrum Master (PSM) Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Role Description The Product Coordinator works with cross-functional teams to ensure that the business, quality, and functional goals are met with each product release. Responsible for ensuring that all stakeholders are aligned and have visibility at each stage of the delivery lifecycle. Works closely with Product owners to understand the business requirements and translates them into work for the engineering team. - Deliver high quality product release increments on time, within budget and scope. - Provide visibility on product vision and strategy to the engineering team. - Work with product management and engineering leadership to plan and prioritize product feature backlog and development for the product. - Ensure that the team always has an adequate amount of prior prepared tasks to work on. - Communicate engineering productivity and feature progress to product stakeholders. - Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy. - Provide backlog management, iteration planning, and clarification of the user stories and acceptance criteria. - Coordinate the planning product release plans and set expectations for delivery of new functionalities. - Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals. - Create reports to communicate each stage of the feature delivery lifecycle. Qualifications - Bachelor’s Degree required. - Experience in Home Care, Healthcare or Medical Devices, preferred. - Knowledgeable in building and implementing technology solutions and/or applications, preferred. - Knowledgeable in Agile/Scrum development processes. - Ability to present and explain technical information to non-technical audiences. - Excellent communication and meticulous planning skills. - Comfortably work in a fast-paced, often ambiguous and event-driven high performance workplace. - The will to collaborate, negotiate and influence effectively in a team environment. - Excellent teamwork skills. - Advanced critical thinking, problem solving, and emotional intelligence skills. Benefits - Competitive Compensation. - 5-day workweek. - Flextime. - Competitive Health Insurance (Employee + Spouse + 4 children). - Wellness Programs. - Employee Training Programs. - Growth and Development. - Mentoring and Counseling. - Referral Bonus.

• Own end-to-end execution for AI-driven Analytics and Intelligence products (Analytics 2.0, BI, Ask Intelligence). • Translate business goals into clear product requirements, roadmaps, and execution plans. • Drive consistent delivery against timelines, ensuring high-quality releases and customer commitments. • Define and build scalable analytics and reporting systems, including: Executive dashboards and KPI frameworks, Drill-down reporting and metric hierarchies, Real-time data pipelines and alerting systems. • Lead the development of AI-powered analytics experiences (e.g., natural language querying, AI insights). • Work closely with Engineering, Design, Data, and Product Marketing to deliver AI products from concept to production. • Partner with Data Engineering teams to define data models, pipelines, and real-time processing capabilities. • Ensure tight alignment between product, GTM, and customer success teams. • Establish scalable product management processes to maintain velocity and accountability. • Proactively identify risks, dependencies, and execution gaps; implement mitigation plans. • Own product artifacts including PRDs, release plans, and stakeholder updates. • Engage directly with customers to validate product direction and prioritize features. • Act as the central point of contact for internal and external stakeholders on product progress and roadmap.