Role Description The Clinical Team Manager (CTM) will report to the Associate Director of Stars within the Optum Enterprise Care Services department. The CTM directly supervises a team of 10-20 clinical pharmacists as they perform clinical consults with members of the UAH program. They will be responsible for working with our Operations team on the daily workflow ensuring we are staying on target for our yearly Stars goals for all metrics, ultimately helping our plans try to achieve 4 and 5 stars. They will be engaging and coaching their team members to meet or exceed established productivity and quality metrics. The CTM will work with their direct reports in utilizing the UHG Common language of Leadership (CLL) tool to select and achieve development goals and assist with developing future talent. They will be integral in identifying, hiring, and onboarding new talent for our team as we expand our model of care. Additionally, the CTM will be an integral part of our UAH team and work with varying disciplines in innovating new programs and initiatives to continue towards plan excellence. They will stay engaged throughout the process, helping the department reach the yearly goals together as a team. Schedule for this position is Monday-Friday 9am - 5:30pm local time. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Leading and implementing day-to-day workflow priorities - Developing staff. Drive employee engagement across the team and the department - Hiring and onboarding of new team members - Managing the team members’ day-to-day activities, to guide all team members to achieve or exceed production and quality metrics - Coaching and performance improvement plans for team members who fail to meet established metrics - Assist with various projects with the Program Management, Account Management, Quality, and Operations teams to improve program performance - Lead training programs related to Productivity, Quality, Health Literacy, and Medicare Stars/HEDIS initiatives - Working with Pharmacy Senior Leadership to adapt team plans and priorities to address business and operational challenges - Communicating organizational priorities and vision to team members - Covering day-to-day workflow priorities Qualifications - Doctor of Pharmacy degree or Equivalent Experience - Active, unrestricted pharmacy license - 5+ years of experience in Clinical Pharmacy Practice - 3+ years of experience in Call Center - 1+ years of experience in management (or equivalent senior clinical pharmacist experience) - Experience with Medicare STARs & HEDIS Measures Requirements - MBA/MPH Degree - Active, unrestricted pharmacy license in one of the states considered as Restricted (ID, KY, LA, MD, OR, TN, MD) - Certified Geriatric Pharmacist - Board certification by the Board of Pharmacy Specialties (BPS) - Medication Therapy Management (MTM) Experience - Proficient with Microsoft Word, Excel, Outlook, PowerPoint - Bilingual in Spanish, Mandarin/Cantonese, Korean, or Vietnamese - Proven excellent written and verbal communication and relationship building skills - Demonstrated ability to work independently, as well as a member of a team - Demonstrated ability to manage multiple complex, concurrent projects Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description This is a NIGHT shift position. As our Clinical Informaticist - Virtual Support, you will promote IT understanding, integration, and application in healthcare. Every day you will: - Address complex challenges, liaise between clinical care and IT. - Support the full lifecycle of clinical technology projects. - Drive system standardization and optimization. - Contribute to patient safety and quality through workflow integration, technology enhancements, and clinical dashboards. - Provide informatics expertise in curriculum design, EHR training, and competency validation. Additional responsibilities include: - Providing virtual first-line support for technology issues, troubleshooting, and resolving problems whenever possible. - Ensuring clear, accurate, and courteous communication with customers throughout the process using a virtual platform. - Maintaining a strong understanding of clinical workflows, Epic applications, and network performance. - Engaging in moderate/complex troubleshooting and developing detailed documentation that complements workflows. - Accurately documenting and triaging incidents and service requests, escalating issues as needed to appropriate teams. - Leveraging internal resources and collaborating with other teams to effectively resolve issues and minimize customer interruptions. - Creating and maintaining support documentation, knowledge base articles, and user guides. - Contributing to the development of training materials. - Participating in the orientation and training of new hires, mentoring team members, and creating and maintaining internal training materials. - Providing virtual one-on-one support to end users. Qualifications - Registered Nurse, Pharmacist, or Physical Therapist Required. - Bachelor's degree in healthcare discipline required. - 1-3 years Informatics or EHR support experience at a regional or local level required. - 4-6 years experience in a clinical setting, upon hire. - Extensive experience in Clinical and/or HealthCare Business Applications, upon hire. - EHR support experience, upon hire. - EPIC Certification, upon hire. Requirements - 1-3 years Virtual Support Experience, upon hire (preferred).

Title: Clinical Pharmacist - ATM CPN (Thursday to Monday) Location: NJ - Remote Full time Job Description: AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details Under the direction of the Director or Manager the pharmacist assumes responsibility for the pharmacotherapy outcomes of patients through knowledge and skills coupled with innovative technology and the packaging and distribution of medications. Responsibilities - Serves as a point of contact for the patient and their family, other pharmacists (internally or externally), clients, and/or other healthcare providers to address medication related problems (MRPs), other medication or health-related issues, and/or answer questions regarding pharmacotherapy needs, medication dispensing, issues, and suggestions. Explains care plan options and the use, side effects, and contraindications of medications dispensed, either verbally and/or via written records, stored within proprietary software. Ensures that patient care decisions and actions as well as coding/billing are properly documented using proprietary software system. - Ensures accurate, efficient, timely and compliant medication distribution and fulfillment for patients using proprietary software. - Plans, implements, and maintains procedures for assessing, compounding, packaging, and labeling medications, according to policy and legal requirements, to ensure quality, security, and proper disposal. Oversee Pharmacy Technicians to ensure appropriate medication reconciliation, physician order entry, inventory management, medication storage and security conditions, and medication labelling and packaging as well as compliance to company policies and procedures and regulatory guidelines. - Provides timely review, preparation/compounding, and final approval for prescription orders and dispensed medications ensuring the correct drug, dosage form, directions, quantity, days’ supply, number of refills and packaging/labelling, including ancillary warnings, is entered into the appropriate patient profile, and dispensed to the correct patient. Works to ensure proper and compliant billing and record keeping of medications dispensed and shipped. - Uses professional judgment to provide timely, accurate and appropriate pharmaceutical care appropriately assessing new medication requests and refills making recommendations, in writing or via telephone to care providers to enhance patient outcomes and/or safety as needed in relation to care plans, changes, issues, and education. - Ensures compliance to state and federal laws and applicable rules and regulations as well as internal policies and procedures required for pharmacy practice. Reports and works to rectify or prevent any incidents of QAs, HIPAA violations, Fraud, Waste and Abuse or other problems or violations. - Embody AnewHealth’s Core Values in all communications and interactions. - Other duties as assigned. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education - BS in Pharmacy, PharmD preferred. - A current, active license in the state residing in and must obtain a NJ state license within 180 days of hire. Experience - Required: 2+ years of experience required in pharmacy distribution and packaging, with exposure to geriatrics and/or chronic care management. - Experience or strong interest in clinical pharmacogenomics is preferred. - Ability to communicate effectively and professionally through written, verbal (e.g., face-to-face, telephonically and/or virtual communication platforms), and interpersonal skills as applied when interacting with employees, patients, healthcare professionals, clients, or agency representatives; successfully conveying and exchanging information at an appropriate level and in a positive and timely manner. - Strong technical and computer skills to navigate proprietary and other pharmacy software and the initiative to propose suggestions to improve operations and proprietary system development and enhancements. - Demonstrated experience with problem-solving, conflict resolution, and project management skills. - Detail oriented and organized with the ability to work with a sense of urgency, work under pressure, multi-task, and achieve deadlines without sacrificing quality. - Strong analytical skills with good clinical judgement and decision making including (1) the ability to effectively and efficiently identify and rectify medication-related problems, and (2) assess patients using verbal and/or visual cues, when appropriate. - Knowledge of state and federal laws and regulations, including HIPAA and Fraud, Waste, and Abuse. Skills & Abilities - Proficient with MS Office Suite. - Excellent communication skills, both verbal and written. - Ability to communicate effectively and professionally through written, verbal (e.g., face-to-face, telephonically and/or virtual communication platforms), and interpersonal skills as applied when interacting with employees, patients, healthcare professionals, clients, or agency representatives; successfully conveying and exchanging information at an appropriate level and in a positive and timely manner. - Strong technical and computer skills to navigate proprietary and other pharmacy software and the initiative to propose suggestions to improve operations and proprietary system development and enhancements. - Demonstrated experience with problem-solving, conflict resolution, and project management skills. - Detail oriented and organized with the ability to work with a sense of urgency, work under pressure, multi-task, and achieve deadlines without sacrificing quality. - Strong analytical skills with good clinical judgement and decision making including (1) the ability to effectively and efficiently identify and rectify medication-related problems, and (2) assess patients using verbal and/or visual cues, when appropriate. - Knowledge of state and federal laws and regulations, including HIPAA and Fraud, Waste, and Abuse.Possesses high level of integrity - Quality-oriented - Innovative - Steadfast Physicals/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed. Schedule: 11:30am - 8:00pm ET Thursday to Monday This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Rotating holiday schedule required. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.

Title: Clinical Pharmacist (11:30AM - 8PM, EST) Location: NJ - time type Full time Remote job requisition id R-108574 Job Description: AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details The Pharmacist assumes responsibility for the pharmacotherapy outcomes of patients through knowledge and skills coupled with innovative technology and the packaging and distribution of medications. Responsibilities - Serves as a point of contact for the patient and their family, other pharmacists (internally or externally), clients, and/or other healthcare providers to address medication related problems (MRPs), other medication or health-related issues, and/or answer questions regarding pharmacotherapy needs, medication dispensing, issues, and suggestions. - Explains care plan options and the use, side effects, and contraindications of medications dispensed, either verbally and/or via written records, stored within proprietary software. - Ensures that patient care decisions and actions as well as coding/billing are properly documented using proprietary software system. - Ensures accurate, efficient, timely and compliant medication distribution and fulfillment for patients using proprietary software. - Plans, implements, and maintains procedures for assessing, compounding, packaging, and labeling medications, according to policy and legal requirements, to ensure quality, security, and proper disposal. - Oversee Pharmacy Technicians to ensure appropriate medication reconciliation, physician order entry, inventory management, medication storage and security conditions, and medication labelling and packaging as well as compliance to company policies and procedures and regulatory guidelines. - Provides timely review, preparation/compounding, and final approval for prescription orders and dispensed medications ensuring the correct drug, dosage form, directions, quantity, days’ supply, number of refills and packaging/labelling, including ancillary warnings, is entered into the appropriate patient profile, and dispensed to the correct patient. Works to ensure proper and compliant billing and record keeping of medications dispensed and shipped. - Uses professional judgment to provide timely, accurate and appropriate pharmaceutical care appropriately assessing new medication requests and refills making recommendations, in writing or via telephone to care providers to enhance patient outcomes and/or safety as needed in relation to care plans, changes, issues, and education. - Ensures compliance to state and federal laws and applicable rules and regulations as well as internal policies and procedures required for pharmacy practice. Reports and works to rectify or prevent any incidents of QAs, HIPAA violations, Fraud, Waste and Abuse or other problems or violations. - Embody AnewHealth’s Core Values in all communications and interactions. - Other duties as assigned. - This position may require weekend/on-call and holiday shifts. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education - BS in Pharmacy, PharmD preferred. - A current, active license in the state residing and obtain a NJ state license with in 6 months of hire. Experience - 2+ years of experience required in pharmacy distribution and packaging, with at least some exposure to geriatrics and/or chronic care management. - Experience or strong interest in clinical pharmacogenomics is preferred. Skills & Abilities - Ability to communicate effectively and professionally through written, verbal (e.g., face-to-face, telephonically and/or virtual communication platforms), and interpersonal skills as applied when interacting with employees, patients, healthcare professionals, clients, or agency representatives; successfully conveying and exchanging information at an appropriate level and in a positive and timely manner. - Strong technical and computer skills to navigate proprietary and other pharmacy software and the initiative to propose suggestions to improve operations and proprietary system development and enhancements. - Demonstrated experience with problem-solving, conflict resolution, and project management skills. - Detail oriented and organized with the ability to work with a sense of urgency, work under pressure, multi-task, and achieve deadlines without sacrificing quality. - Strong analytical skills with good clinical judgement and decision making including (1) the ability to effectively and efficiently identify and rectify medication-related problems, and (2) assess patients using verbal and/or visual cues, when appropriate. - Knowledge of state and federal laws and regulations, including HIPAA and Fraud, Waste, and Abuse. Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Travel: Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.