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Phoenix Software Limited logo
Phoenix Software Limited

Utilising technology to enable UK organisations to innovate and transform. Outcome focused IT solutions and services.

Professional Services Engineer – Microsoft Cybersecurity

Security EngineerSecurity EngineerFull TimeRemoteSeniorTeam 201-500Since 1990H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

23 days ago

Salary

0

Seniority

Senior

Professional CertificateEnglishAzureCloudSplunk

Job Description

Professional Services Engineer – Microsoft Cybersecurity

Phoenix Software Limited

• Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert • Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants • Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality • Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards • Deliver technical knowledge‑transfer workshops and handover sessions to customers • Produce high‑quality post‑delivery and technical documentation • Build and maintain strong working knowledge of all products and solutions across the practice

Job Requirements

  • Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues
  • Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure
  • Hands-on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection
  • Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365
  • Strong technical documentation and post-delivery reporting skills
  • Excellent communication skills with a customer-focused mindset
  • Strong problem-solving ability, with a positive, resilient, and adaptable approach
  • Desire for continuous improvement and learning across security technologies
  • Microsoft Information Protection and Purview (DLP, Data Lifecycle Management)
  • Email security solutions such as Defender for Office 365, Mimecast, or Barracuda
  • SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm
  • Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike
  • Microsoft Certified: Azure Fundamentals – AZ-900
  • Microsoft Certified: M365 Fundamentals – MS-900
  • Microsoft Certified: Security Fundamentals – SC-900

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