• Send out quote requests and follow up with vendors as needed. • Assist in compiling and organizing project-related information and documentation. • Implement and execute new plans under team supervision. • Act as a client-facing point of contact via phone and email to address servicing issues and provide solutions. • Maintain accurate records of communications, quotes, and updates. • Support the team with administrative tasks to ensure smooth project execution.

Technical Administrative Assistant At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent.  Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution. We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies. We’re growing fast and want you to be a part of it! We’re seeking a highly organized and proactive Technical Administrative Assistant to join our team. Reporting to the Administrative Assistant Team Lead, this role provides advanced administrative and clerical support to Agents, Account Managers, Brokers, and departmental operations. This position goes beyond routine administrative tasks by leveraging industry knowledge and experience to guide peers, support training initiatives, participate in special projects, and contribute to ongoing process improvements. Key Responsibilities - Obtain and maintain a Property & Casualty (P&C) insurance license - Manage Assistant and group email inboxes promptly and accurately, ensuring timely responses and proper task routing - Provide phone coverage and frontline communication support for the organization - Prepare and distribute quotes, finance agreements, ACORD applications, bind requests, invoices, and state affidavits - Conduct policy checks, renewal notifications, and request loss runs - Ensure proper documentation is prepared, received, reviewed, and submitted accurately and in compliance with surplus lines requirements - Document and maintain transparency of all transactions within AMS and other company systems - Assist in internal and external surplus lines audits by verifying transactions, documentation, and regulatory compliance - Apply strong working knowledge of insurance administrative processes and AMS operations to ensure consistent accuracy and efficiency - Identify, own, and resolve administrative or documentation issues proactively, escalating appropriately when necessary - Manage evolving priorities and shifting deadlines independently while maintaining high levels of accuracy and responsiveness - Support onboarding, training, and mentorship of new or junior administrative team members as needed - Utilize AI-enabled tools and internal systems to improve efficiency, accuracy, and workflow organization where appropriate - Support Sales teams with service-related items and administrative needs - Provide backup support for administrative duties, including mail handling and general office coordination - Handle sensitive client and financial information with discretion, professionalism, and strict confidentiality - Contribute to process improvement initiatives and cross-functional projects as assigned - Maintain regular and timely attendance - Required to perform other duties as requested, directed, or assigned Requirements and Qualifications - High school diploma required - 2+ years of experience in the surplus lines industry OR valid P&C license plus 12+ months of CSR or administrative support experience - Experience in administration or accounting preferred - Experience using Microsoft Word, Excel, Outlook, and related systems preferred - Strong organizational skills with high attention to detail and accuracy - Demonstrated ability to work independently with minimal direction - Excellent written and verbal communication skills, professional and concise in client and internal interactions - Strong problem-solving skills with a resourceful and solution-focused mindset - Proficiency in document management systems, email platforms, and core business applications - Dependable, accountable, and consistent in task execution Perks - Health, dental, and vision plans - Amazing work-life balance with 4 weeks of Paid Time Off - 10 Paid Company Holidays with 2 floating holidays - 401K Programs with employer match - Personal assistance programs for support in a healthy personal and work life Why Veracity? Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to: - Engage in groundbreaking projects that are reshaping the insurance landscape - Collaborate with a group of dedicated, like-minded professionals - Experience a culture that prioritizes growth and development Compensation Range: $18/hr - $23/hr   We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.     If you need accommodation, please let us know during the interview process. Service Hub Remote (Utah, US) Pleasant Grove, UT

Role Description Prolific is looking for an ambitious new finance team member to support our strong company growth. This role brings an exciting opportunity to learn and grow with the company. The successful candidate will work directly with our finance team and help shape our finance function to support our next stage of growth. The ideal candidate will be a team player who is keen to get stuck in. You'll be detail-oriented and comfortable working proactively through recurring daily, weekly and monthly tasks, all the while knowing when to consult and ask for help. Excellent communication and social skills are essential, especially when working with other teams in the business (including Support, HR and Operations) and responding to queries directly from our customers. This is a perfect role for someone looking to kickstart a career in accounting and finance and learn more about the startup ecosystem, or someone with experience in this space. Responsibilities - Daily bank reconciliations in Xero, our accounting software - Monitoring of the invoicing@prolific.com mailbox - Processing supplier invoices and sending them for review by managers and team leads via Payhawk, our spend management software - Assisting with responses to user support tickets relating to invoicing and billing - Reconciling customer payments within our admin interface - Assisting with some month-end tasks, including prepayments and accruals (with support/training from the team) Qualifications - Basic understanding of double-entry bookkeeping and accrual accounting - Highly organised, detail oriented and happy to work proactively on recurring and ad hoc tasks - Curiosity and a desire to learn more about accounting and finance as well as how our team supports the wider company goals - Critical thinking and a questioning mindset to help identify misstatements and challenge the status quo - Strong written and verbal communication skills - Strong desire to work for an early-stage, fast-growing startup - Literate in Microsoft Excel and/or Google Sheets - Keen interest in process automations and leveraging AI to increase efficiency - Business/Accounting related A-level, degree or AAT qualification Benefits - Competitive salary - Remote working - Impactful, mission-driven culture

Role Description We are seeking a motivated and experienced Virtual Assistant to support a UK-based employer with a wide range of administrative and operational tasks. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely. - Manage and support inbox management, calendar scheduling, and task coordination for busy professionals - Handle data entry, document preparation, and general administrative duties efficiently - Communicate effectively with internal teams and external stakeholders across time zones - Maintain accurate records of tasks, meeting notes, action items, and correspondence - Use relevant tools such as Microsoft Office, Google Workspace, Zoom, Slack, and Notion - Support the wider team with research, travel bookings, report preparation, and ad hoc tasks - Identify opportunities to improve workflows and reduce administrative burden on the team Qualifications - 1+ years of experience as a virtual assistant, administrator, or in a related role - Excellent written and verbal communication skills in English - Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously - Proficient in Microsoft Office, Google Workspace, and online collaboration tools - Able to work independently and manage your own time effectively - High attention to detail and a proactive approach to problem-solving - Experience working with UK-based clients or employers is advantageous - Must have a reliable laptop, stable internet connection, and a quiet working environment Requirements - Salary: R25,000/month - 100% Remote