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Warranty Writer

Content WriterContent WriterFull TimeRemoteMid LevelTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

Utah

Posted

32 days ago

Salary

$10 - $17 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Warranty Writer

Avis Budget Group International

• Prepare and process complex vehicle warranty claims and non-warranty Electronic Repair Orders in designated timeframes across multiple lines with high level of attention to detail • Reconcile / correct (when applicable) rejected claims in a timely, efficient manner • Attend occasional meetings, as needed – some optional, some mandatory • Reconcile / Process multiple location queue’s to reduce aging ERO’s • Contact OEMs for necessary approvals and/or goodwill (after warranty) adjustments and processing concerns • Obtain approvals and adjustments within the organization’s and the manufacturer's policies and procedures • Produce various claims processing productivity reports • Report unresolved concerns and/or problems to Warranty Specialist / Manager • Maintain regular contact with management, Warranty and Maintenance Staff

Job Requirements

  • Minimum of a High School Diploma or GED
  • Minimum of 2 years administrative experience
  • Prior auto and/or dealership experience preferred
  • Minimum of 1 year warranty claim-related experience
  • Strong customer service skills
  • Demonstrated knowledge of policy and procedures of claims submissions and/or claims prep of original equipment manufacturers (OEMs)
  • Ability to work in a team environment as well as individually
  • Strong written and verbal communication, interpersonal, and organizational skills
  • Strong PC and Microsoft Office (Word, PowerPoint, Excel) skills
  • Ability to communicate effectively and efficiently and interact with all levels of the organization

Benefits

  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
  • 401(k) Retirement Plan with company matched contributions
  • Full training to learn the business and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

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