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Foundever

Foundever describes itself as a global leader in the customer experience (CX) industry. The company is on a mission to be the team and the solution behind the best customer experie

Director, Enterprise AI Enablement

Location

United States

Posted

46 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Director, Enterprise AI Enablement

Foundever

Role Description Own and drive enterprise-wide AI enablement across Foundever’s corporate functions. - Translate Foundever’s AI strategy into practical, scalable, and value-driven use cases for HR, Finance, Legal. - Accelerate AI adoption, productivity, and employee experience while ensuring security, compliance, and responsible AI practices. - Act as a central orchestrator for all Corporate functions, IT, Data, Security, and AI product teams. Key Responsibilities - Enterprise AI enablement & strategy: - Define and execute the Enterprise AI Enablement roadmap for corporate functions (HR, Finance, Legal, Procurement, IT, Marketing, etc.). - Identify, prioritize, and structure high-impact AI and automation opportunities. - Ensure alignment with Foundever’s business strategy, digital transformation agenda, and AI governance. - Establish clear value tracking (productivity, quality, cost, risk mitigation). - Use case delivery & scaling: - Lead AI initiatives end-to-end: ideation → testing → industrialization. - Partner with corporate leaders to redesign processes, not just automate tasks. - Drive the deployment of GenAI, automation, and AI copilots embedded into daily workflows. - Ensure use-cases are scalable, secure, reusable, and integrated with our enterprise platforms. - Adoption, change & enablement: - Drive AI adoption at scale through change management, communication, and training. - Build AI literacy across corporate teams and leadership. - Define best practices, playbooks, and standards for internal AI usage. - Promote a culture of experimentation and continuous improvement. - Governance & stakeholder management: - Serve as the primary owner for internal AI enablement across corporate functions. - Partner closely with IT, Data, Security, Legal, Compliance, and Privacy teams. - Contribute to AI governance frameworks (ethical AI, data usage, vendor selection, risk management). - Provide executive-level reporting and recommendations. - Team & ecosystem leadership: - Build and lead a high-impact, cross-functional team (AI product owners, transformation leads, automation experts). - Manage relationships with technology partners, platforms, and vendors. - Leverage Foundever’s global scale to reuse and standardize AI solutions. Success Metrics - Tangible productivity and efficiency gains across corporate functions. - Adoption and usage of AI tools and solutions. - Reduction in manual effort and process cycle times. - Stakeholder satisfaction and business impact. - Compliance with security, privacy, and governance standards. Qualifications - 10+ years in digital transformation, AI, automation, or enterprise technology. - Proven experience delivering enterprise-scale transformation. - Strong understanding of GenAI, AI platforms, automation, and copilots. - Experience working with corporate functions and senior stakeholders. - Ability to operate in a global, matrixed organization. - Pragmatic, execution-oriented, and outcome-focused mindset. Why Foundever - Play a key role in shaping Foundever’s internal AI journey. - Direct impact on employee experience and enterprise productivity. - Strong alignment with Foundever’s human + AI operating model. - Opportunity to scale AI from pilots to real, measurable enterprise value.

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