• Secure transformative Foundation partnerships, closing six to seven figure cash partnerships in support of an annual goal of approximately $7M+. • Identify, qualify, cultivate, and solicit leads for foundation relationships maintaining an aggressive pipeline of prospective donors. • Write grant proposals for $100K+, working closely with various teams seeking funds to resource the organization’s mission. • Prepare and present proposals externally to foundation decision makers. • Work collaboratively with SVP, Sr. Manager and others to build, manage and monitor pipeline, revenue and expense budgets related to foundation partnership grant agreements. • Develop strategies for positioning programs, projects, and requests to funders.

• Build and maintain long-term, positive relationships with clients, brokers, and vendor partners • Support the design, launch, and daily execution of wellness programs tailored to client goals • Facilitate regular strategy and review calls with clients and brokers • Lead or support client renewal discussions and planning processes • Identify and support opportunities for program expansion, upsell, or cross-sell • Customize wellness platforms and conduct virtual or on-site demonstrations as needed • With the support of our Marketing Department, develop and distribute marketing and educational communications to drive engagement • Monitor participation metrics and provide actionable insights to clients • Generate and interpret program utilization and performance reports • Escalate risks or challenges to ensure timely resolution • Stay informed of industry trends and best practices through ongoing training • Occasionally travel for client meetings, health fairs, or on-site visits (up to 10%)

• Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products • Build and maintain strong relationships with sellers, acting as their trusted partner while always representing refurbed’s position • Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation • Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams • Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform • Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives

Role Description This role blends client service, staffing delivery, and revenue growth across a portfolio of healthcare/therapy staffing accounts. The Therapy Account Manager is responsible for building and managing relationships with rehab therapy healthcare clients including hospitals, health systems, clinics, rehabilitation organizations, and healthcare networks. This role serves as the primary client contact responsible for ensuring successful delivery of travel healthcare staffing services, maintaining strong client satisfaction, and driving account growth. The Therapy Account Manager works closely with internal recruiting teams to align client demand with candidate supply, ensuring open job orders are filled quickly, service expectations are met, and long-term partnerships continue to expand. This position requires strong relationship management skills, an understanding of healthcare staffing workflows, and the ability to navigate regulated healthcare environments. Success in this role is measured through account growth, strong fill ratios, increasing Travelers on Assignment (TOA), and Net Weeks Booked across the client portfolio. Qualifications - Experience in healthcare staffing, healthcare account management, or healthcare workforce solutions - Understanding of healthcare staffing workflows including job orders, submissions, placements, and clinician onboarding - Familiarity with MSP/VMS platforms and healthcare staffing programs - Strong relationship management and communication skills - Ability to manage multiple client accounts and competing priorities - Data-driven mindset with ability to interpret performance metrics - Proficiency with ATS platforms such as Salesforce, TargetRecruit, or similar systems Requirements - Experience supporting travel nursing, allied health, or locum tenens staffing programs - Familiarity with hospital staffing models and workforce planning - Experience managing MSP or VMS client relationships - Knowledge of healthcare credentialing and compliance processes Performance Indicators - Net Weeks Booked across assigned accounts - Travelers on Assignment (TOA) growth within assigned client portfolio - Job order volume and job order fulfillment rates - Fill ratio and placement activity - Revenue growth within assigned accounts - Bill rate management and margin performance - Client retention and contract renewal rates - Client satisfaction and relationship strength Ideal Candidate Profile - Drives Results - achievement minded with a bias for action and eagerness to take on initiative. - Interpersonal Savvy - able to collaborate with diverse individuals and manage personal emotions. - Tech Savvy - ready to learn and adopt new technologies, encouraging others to do the same. - Resourcefulness - orchestrates multiple activities simultaneously to accomplish goals. - Customer Focus - deep understanding of customer needs and builds solutions that meet expectations. What Success Looks Like in This Role - Clients view you as a trusted partner who consistently delivers responsive communication, strong service, and reliable staffing support. - Open job orders move quickly from intake to placement through close partnership with recruiting teams, resulting in strong fill ratios and consistent traveler starts. - Your accounts demonstrate measurable growth through increased Travelers on Assignment (TOA), net weeks booked, and expanded staffing partnerships across disciplines or departments. Early Success Milestones - First 30 Days: Build strong relationships with assigned clients and internal recruiting teams; develop an understanding of client staffing needs, workflows, and contract terms; begin managing job order intake and coordinating submissions with recruiting teams. - First 60 Days: Demonstrate consistent communication and service delivery with client stakeholders; support successful placements and traveler starts within assigned accounts; identify opportunities to improve job order flow and submission activity. - First 90 Days: Establish yourself as a trusted client partner; maintain strong job order management and recruiter collaboration; contribute to growth in Travelers on Assignment (TOA) and net weeks booked across assigned accounts.