• Engaging with our newly discharged patients telephonically to understand their needs • Conducting assessments to identify comorbid conditions, ED/hospitalization history, medications, psychosocial factors, and patient values and preferences • Developing care plans in partnership with patients and their caregivers - problems, goals, interventions - while continuously evaluating the patient’s progress • Explaining complicated medical terms in plain language • Educating patients on their chronic conditions including teaching “red flags,” developing plans during an exacerbation, and identifying barriers to important care elements such as medication adherence • Hearing the red flags and providing active care management to close the gaps • Partnering with the TOC Nurse Practitioners and Physicians to ensure smooth handoffs, comprehensive follow-up, and coordinated care during the post-discharge period • Referring patients to Devoted Medical when applicable and working closely on partnering for patient care • Working closely with Devoted Community Guides (locally-based social workers) to identify community-based organizations to support our patients in meeting their goals • Coordinating post-treatment care and DME needs • Collaborating closely with our PCP partners, to coordinate care and deliver evidence based, effective, and accessible health care

• Deliver one-on-one online math lessons for high school students across North America, teach subjects including Pre-Algebra, Algebra I & II, and Geometry, and related SAT Math topics, aligned with the CCSS framework • Prepare and customize lesson content based on individual student needs, ensuring well-structured and high-quality instruction • Provide timely feedback and targeted guidance to support student understanding and continuous improvement

Role Description We are looking for a full-time Nurse Practitioner to join our Prenuvo Medical Group. You will collaborate with nurses, physicians, technologists, and radiologists to ensure the delivery of safe and efficient clinical services while maintaining high-quality patient care in a remote and flexible setting. This is more than just a clinical role. You’ll have the opportunity to reshape the patient experience, helping bring proactive healthcare to more people through the use of cutting-edge technology and high-performing interdisciplinary teams. Help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams with deep expertise - join us to make a difference in people’s lives! What You’ll Do - Conduct thorough assessments of patients before MRI procedures, including reviewing medical history. - Collaborate with the Prenuvo Medical Group and referring practitioners to determine the appropriateness of MRI procedures for patients. - Educate patients about the MRI process, address their questions and concerns, and provide emotional support. - Educate patients on their MRI scan results, findings, and next steps. - Provide guidance on lifestyle modifications, self-care, and preventive measures. - Offer emotional support, address patient concerns, and promote overall well-being. - Communicate findings to patients and assist in explaining the implications of the results. - Educate on next steps, treatment options, with the potential to prescribe medications, provide referrals, or coordinate follow-up care as needed. - Maintain accurate and up-to-date documentation of patient care. - Ensure compliance with legal and regulatory requirements related to patient documentation and confidentiality. - Collaborate effectively with the radiology team, including radiologists, technologists, and other healthcare professionals. - Communicate effectively with patients, their families, and other members of the healthcare team to ensure coordinated care. - Collaborate with the clinical teams on quality improvement initiatives. Qualifications - MScN/MN (NP stream) with provincial NP licensure. - NP state licenses in a minimum of 3 provinces. - Minimum 3 years of Nurse Practitioner experience. - 2+ years in a lead-type role or demonstrated experience managing projects, initiatives, or team efforts within clinical teams. - Interest in educating and mentoring other providers and contributing to the growth of a high-performing care team. - A desire to work in a fast-paced, innovative environment, with enthusiasm for startups, evolving processes, and collaborative problem-solving. - Comfort with ambiguity and pivots—energized by change and see it as an opportunity to improve. - Background in primary care, radiology, oncology, or concierge medicine preferred. - Proficiency in performing consults, active listening, and patient education. - Strong communication and interpersonal skills across digital and in-person channels. - Ability to work independently and cross-functionally in a distributed team. - High digital fluency and comfort with clinical documentation tools. - Reliability and motivation—excited by fast-paced work and ready to contribute meaningfully. - Professional, calm demeanor with patients, coworkers, and healthcare professionals. - Respect for privacy and confidentiality in all aspects of care. - Strong time management, good judgment, and ability to multi-task. - Passion for Prenuvo’s mission—ready to grow with a company that values your input. Nice To Have - Strong knowledge of MRI safety protocols, contraindications, and potential complications. - Prior remote work experience in telemedicine and digital health. - Experience managing clinical projects or operations. Benefits - An avenue to make a positive impact on people's lives and their health. - Prenuvo provides free, whole-body scans to each team member. - Growth opportunities are at the heart of our people journey. - Our team gets together each week to connect, share, and socialize. - Flexible vacation policy to encourage time away to restore. - Comprehensive benefits package including health, dental, vision, and Mental Health coverage. - Access to RRSP and TFSA retirement savings plans for eligible Canadian employees. - The base salary for this role ranges from $125,000 - $130,000 in local currency, depending upon experience. Our Values - First: we are Pioneers - transforming healthcare requires divergent thinking, bias for action, and consistent grit. - Second: we are Platform-Builders - always building foundations for future achievements. - Above all: we are Patients - proud of our impact on our patients’ lives.

Role Description Snapscale is looking for a Mandarin Bilingual Healthcare Virtual Assistant who can work remotely to join our team and play a key role in ensuring a seamless patient experience. If you have strong communication skills in Mandarin and English, attention to detail, and a passion for healthcare, we’d love to hear from you! - Verify patient benefits and insurance coverage - Reactivate past patients and maintain engagement - Answer inbound calls and assist patients with inquiries in Mandarin and English - Follow up on appointment confirmations and reminders - Make outbound calls to leads and potential patients - Schedule and reschedule patient appointments efficiently - Process prescription refills in accordance with clinic policies - Manage electronic medical records (EMR) accurately - Audit laboratory results and follow up on missing or pending results - Monitor and oversee the clinic’s virtual kiosks Qualifications - Proficient in both written and spoken Mandarin and English - BPO experience in a healthcare account is a must - Experience working virtually for a Private Clinic/Hospital in the US is preferred - Comfortable working with US-based clinics and physicians - Experience handling EMR, EHR, insurance verification, patient confirmation process, and do inbound/outbound calling is a must - Soft skills such as empathy are essential as you may be talking to people who have medical issues - Organized and detail-oriented Benefits - Health Maintenance Organization (HMO) - Competitive pay - Government-mandated benefits - 13th month pay - Night differential pay - Internet allowance - Perfect attendance bonus - Yearly salary increase - Opportunities for career growth and development