Title: Reimbursement Analyst Location: Fully Remote United States At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary A Reimbursement Analyst is responsible for being the primary point of contact in assisting patients or healthcare providers in obtaining access to therapy for the reimbursement hub program to which they are assigned. Primary activities may include researching and analyzing moderate to complex reimbursement policies, billing, benefit investigations, prior authorization, appeals and patient assistance support programs. Responsibilities, may include interactions with client contacts as well as handling of escalated cases/issues. Key Responsibilities - Assist patients and healthcare providers with moderate to complex billing and coding, insurance benefit investigations, prior authorization, appeals and patient assistance support programs inquiries. - May include acting as regional contact for senior level client contacts. - Manage patient cases and interact with external contacts like payers and other stakeholders. - Assist with coordination of relevant tasks/activities between Gifthealth and the client. - Review and resolve denied or underpaid insurance claims. - Identify and assess patient specific insurance coverage options for client specific products. - Reverify patient benefits at predetermined time frames - Document all activities in program database within required timelines. - Research payer medical policy - Monitor and update payer prior authorization requirements and coverage policies for specified client program. - Prepare and/or assist with preparation of reports as requested, including adverse event and product complaint reports. - Review and process documentation to determine patient specific eligibility for client patient support program(s), as appropriate. - Complete quality monitoring and quality assurance activities, as assigned. - Travel to and attend client meetings, off-site training, and/or conferences. Travel time estimate: 5%. Qualifications - Minimum four years recent healthcare experience (2 years’ direct industry preferred). - Exhibit proficiency in Microsoft Office products - Excellent customer service skills (call center experience preferred). - Advanced problem solving, research and analytical skills. - Advanced communication skills, both written and verbal. - Attention to detail, data entry accuracy required. - Ability to multi-task and manage time independently. - Client interaction experience preferred. - Advanced knowledge of medical insurance (public and commercial), billing and - coding and associated terminology. Work Environment - Location: Remote - Schedule: Full-time - May require availability or flexibility for escalations. - Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions - Ability to sit for extended periods of time while working at a computer and on the phone throughout the workday. - Ability to engage in continuous phone and computer use, including navigating multiple systems simultaneously, for the duration of the shift. - Ability to perform repetitive motions for an entire shift, including typing, mouse use, and phone handling. - Ability to view and read information on a computer screen for prolonged periods. - Ability to communicate clearly and professionally via phone, email, and internal systems. - Ability to manage a high volume of inbound and outbound calls while maintaining attention to detail and accuracy. - Ability to work in a remote environment with minimal distractions and maintain productivity and performance standards. - Ability to adapt to changing priorities, workflows, and processes in a fast-paced environment. - Ability to meet attendance, schedule adherence, and performance expectations, including flexibility for occasional extended hours or weekends as business needs require. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Salary Description $24.81 - $29.18

Title: Lead Quality Assurance Analyst (Bilingual English-French) Location: Canada Requisition ID 56388 Canada - Remote Title: Lead Quality Assurance Analyst (Bilingual English-French) Location – Canada / Remote Sapiens is seeking a dynamic and experienced Lead Quality Assurance Analyst (Bilingual English-French) to oversee the quality assurance efforts for a complex, integrated platform comprising multiple modules. This role requires hands-on leadership, strategic planning, and technical expertise in both manual and automation testing. The Lead Quality Assurance Analyst will manage a hybrid QA team, drive platform-wide quality initiatives, and collaborate with cross-functional stakeholders to ensure seamless integration and high-quality delivery. This position will be part of Sapiens’ Life and Pension Insurance division, for more information about it, Click here. Responsibilities Test Strategy & Planning - Define and implement comprehensive test strategies for manual and automation testing across modules. - Translate business and technical requirements into test artifacts including test cases, automation scripts, and test plans. - Plan and estimate QA efforts during sprint planning and release cycles. - Ensure alignment with QA best practices, design patterns, and organizational standards. Test Execution & Platform Oversight - Oversee execution of manual and automated test cases across functional, regression, integration, and UAT phases. - Validate end-to-end workflows across integrated modules and shared services. - Coordinate system-level testing across environments (staging, pre-prod, production). - Monitor automation coverage and maintain regression suite health. Defect & Risk Management - Identify, document, and track defects; collaborate with development and BA teams for resolution. - Evaluate defect impact across modules and prioritize based on business and technical risk. - Proactively identify platform-level quality risks and implement mitigation strategies. Metrics & Compliance - Create and distribute QA reports covering test progress, defect metrics, risk mitigation plans, and platform KPIs. - Review and act on quality indicators such as defect leakage, test case effectiveness, and release confidence. - Ensure compliance with QA standards, audit requirements, and regulatory guidelines. Team Leadership & Development - Lead and mentor a team of manual and automation QA engineers. - Support onboarding, training, and continuous learning for team members. - Conduct performance reviews and foster a culture of accountability and excellence. Collaboration & Communication - Act as the primary QA contact for product, development, and delivery teams. - Collaborate with SMEs, architects, and module owners to ensure quality deliverables. - Facilitate cross-team defect triage and platform-level release readiness meetings. - Promote a culture of quality and continuous improvement across teams. Requirements Technical Skills - Strong understanding of QA methodologies, SDLC, and Agile/Scrum practices. - Experience with automation frameworks (e.g., Selenium frameworks). - Knowledge of REST/SOAP API testing and interface validation. - Ability to write SQL queries. - Familiarity with test management tools (e.g., Jira, Zephyr, QC). - Experience in life insurance domain (individual life and annuities) – Must Leadership & Communication - Proven experience managing hybrid QA teams and platform-level testing. - Excellent analytical, problem-solving, and communication skills. - Experience in client-facing roles (e.g., pre-sales, UAT coordination). - Ability to work independently and lead by example. Qualifications - Bachelor’s degree in Computer Science or related field (preferred). - ISTQB or equivalent certification - Advantage - 10+ years of QA experience, with at least 3 years in a lead role. - Bilingual English French - Must Added Advantage - Experience in cloud platforms (AWS, Azure). - Exposure to performance, accessibility, and cross-browser testing. - Experience in tool evaluation and selection for manual and automation testing. - Willingness to work in a fast-paced, high-ownership environment. Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. #LI-Remote

Title: Digital Optimization Analyst Location: USA- Job Description: **Overview** Frontdoor and its family of brands are on a mission to make life easier for every homeowner through innovative technology and quality customer service. With over 55 years of experience, we are the leading provider of home warranties in the United States, handling approximately 3.8 million service requests for more than 2.1 million members through a network of approximately 17,000 qualified and independent service contractors. We also offer new home builder warranty solutions, which deliver value to both builders and homeowners through a suite of builder warranty products and support services.Our customizable home warranties are annual service plan agreements that cover the repair or replacement for breakdowns due to normal wear and tear of major components. We cover up to 29 home systems and appliances, including electrical, plumbing, HVAC systems, water heaters, refrigerators, dishwashers and ranges/ovens/cooktops, as well as optional coverages for pools, spas and pumps. Our home warranties provide peace of mind, budget protection, convenience, repair expertise and service guarantee. Our non-warranty services provide homeowners greater value through replacement and upgrade programs, as well as other home maintenance offerings.Our 2-10 new home builder warranty solutions offer flexible builder‑backed and insurance‑backed warranty options covering workmanship, home distribution systems and structural components. Frontdoor family of brands include American Home Shield, HSA, OneGuard, Landmark and 2-10 HBW brands. For more information about Frontdoor, Inc., please visit frontdoorhome.com. Responsibilities Summary: (Fully Remote/Virtual)The Digital Optimization Analyst role is key to supporting revenue growth through A/B testing and personalization. This role works cross-functionally with a wide range of team members so that business insights and ideas are transformed into high-impact experiments that shape our digital experiences. The ideal candidate is passionate about UX and user-centric design, enjoys tackling diverse and complex problems, and has demonstrated experience driving a culture of experimentation. Responsibilities: - Own end-to-end test execution, from experiment design through implementation and analysis. - Collaborate and ideate with product, marketing, and business stakeholders to understand objectives and translate requirements into A/B tests or machine learning–driven solutions. - Generate test hypotheses, define success metrics, and assess feasibility and prioritization of A/B tests. - Execute experiments directly within A/B testing platform, including variation development and metric tracking; partner with UX and engineering teams for more complex experiments by writing feature requirements and ensuring experiment quality. - Drive A/B test prioritization to align with key business objectives. - Communicate timely, clear analyses of test results to key stakeholders and the broader organization, including insights and recommended next steps to ensure continuous improvement. - Identify opportunities to increase experimentation scale via automation and AI solutions. - May assume other duties as assigned. Qualifications Required Skills: - Proficiency with A/B testing and personalization platforms such as Optimizely Web, Adobe Target, or VWO; Optimizely Web experience preferred - Working knowledge of HTML, CSS, and JavaScript required; proficiency preferred - Fundamental understanding of statistics, including hypothesis testing and experimental design - Proficiency with web analytics tools (Google Analytics 4), Microsoft Excel, SQL, and data visualization techniques required - Strong demonstrated verbal and written communication abilities including presentation skills; must be able to communicate clearly and effectively with both business and technical teams - Experience with project management tools such as Jira and Confluence preferred - Familiarity with AI-driven CRO tools, Generative AI Prompting, and AI Workflow Automation Preferred Skills: - Proven ability to handle multiple responsibilities/projects concurrently while meeting deliverables - Ability to work independently in a remote environment - Strong analytical and problem-solving capabilities - Ability to work collaboratively in a fast-paced remote team environment Physical Role Requirements: Be seated at a computer intermittently for up to eight hours a day. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Minimum Education, Licensure and Professional Certification requirements:Bachelor’s degree in Statistics, Information Systems, Marketing, or equivalent experience or training Minimum Experience required( number of years necessary to perform role ): 2+ years of experience in designing, implementing and analyzing A/B or MVT tests, preferably in an e-commerce environment Travel:Minimal Other/State Specific This role pays between $79,279.00 - $94,990.00/Yr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location. At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Title: Commission and Cash Receipts Analyst Job Category: Finance Requisition Number: COMMI006103 Full-Time Hybrid Locations Madison, WI 53713, USA Colorado, USA Florida, USA GA Remote Illinois, USA Indiana, USA Iowa, USA Michigan, USA MN Remote Missouri, USA Nebraska, USA NJ Remote North Carolina, USA Ohio, USA South Carolina, USA Texas, USA Virginia, USA Wisconsin, USA Job Description: The Commission & Cash Receipts Analyst is responsible for accurate and timely balancing of premium processing, claims refunds, and miscellaneous receipts via lockbox, ACH, ICL, credit card, and onsite deposits. The role balances and releases claims payments and reviews accuracy of offsets. The role supports sales commission and bonus payment administration including, maintaining agency information, updating commission scales, responding to inquiries, correcting system errors, releasing and journalizing payments, balancing 1099’s, and preparing both monthly statements and ad hoc reports. Salary Range 20.00-25.00/hr. The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience. Work Location Our first consideration will be to have this employee live in the state of Wisconsin to take advantage of Hybrid work and collaboration. Employees within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to be able to work Hybrid 2 days a week on a regular basis. **As a secondary consideration, we do offer remote work in the following approved states: We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin How do I know this opportunity is right for me? If you enjoy the following: - Ensure ACH returns and premium refunds are handled correctly according to standard work instructions - Review lockbox deposits for accuracy and resolve any issues. - Support the review and audit of commission statements ensuring accuracy and timely administration. - Process claim refunds support the review of claim offsets and preparation of claim balancing activities. - Process daily balancing according to standard work instructions (lockbox, on-site, ICL, credit card) - Assist with review and preparation of 1099’s, agency maintenance, and bonus calculations - Other job-related responsibilities may be assigned as required. Minimum Qualifications - High School Diploma or GED or equivalent experience. - One (1) or more years of experience in accounting, finance, or a related field. - Proficient in Microsoft Excel and exposure to technology applications in Finance. - Solid knowledge and understanding of accounting principles, financial reporting, expense and revenue management. - Basic knowledge and understanding of commission applications, systems, and procedures to include Member Services procedures affecting commission payments. - Ability to apply sound judgment and follow established policies and procedures when addressing daily operational and financial issues. - Solid communication skills with the ability to ask clear, targeted questions to obtain the necessary information for task completion. - Experience identifying and implementing process improvements within accounting functions including ability to research and document processes. Preferred Qualifications - Associate’s degree or higher in Accounting preferred. Remote Work Requirements - High speed cable or fiber - Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection Benefits - Remote and hybrid work options available - Performance bonus and/or merit increase opportunities - 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately) - Competitive paid time off - Health insurance, dental insurance, and telehealth services start DAY 1 - Professional and Leadership Development Programs Who We Are WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready. Culture Drives Our Success WPS’ culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce—both current and future—to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.