Title: Functional Architect Location: Remote US Full Time Professional Requisition ID: 1087 Job Description: Salary Range:$75,000.00 To $100,000.00 Annually What are we looking for? The Functional Architect is a domain expert responsible for managing the day-to-day operational needs of VBA clients following implementation, including Zendesk ticket support, client meetings, ongoing training, and platform guidance. Functional Architects serve as trusted advisors to clients by helping them successfully operate, maintain, and expand their use of the VBA platform. This includes addressing operational questions, guiding clients on platform functionality and workflows, and providing ongoing support to ensure clients are using the system effectively. In addition to client operations, Functional Architects develop deep expertise within specific areas of the VBA platform through VBA’s functional domain expertise model. This model allows employees to build specialized knowledge in key platform areas while contributing that expertise across teams. Functional Architects collaborate closely with Implementation Architects, Data Integration Analysts, Product teams, and client stakeholders to ensure that client environments remain stable, scalable, and aligned with best practices. Their domain expertise also helps support product feedback, internal knowledge sharing, and cross-team collaboration across the organization. Why This Role Matters The Functional Architect role plays a critical part in ensuring the long-term success of VBA clients after implementation. By managing the day-to-day operational needs of clients — including Zendesk support, client meetings, ongoing training, and system guidance — Functional Architects help ensure that clients continue to operate successfully and expand their use of the VBA platform. At the same time, the Functional Architect model creates a structured approach to developing deep platform expertise across defined functional domains. By expanding their expertise across functional domains over time, Functional Architects strengthen both their own professional development and the overall capabilities of the VBA team. At VBA we believe: Personal Growth = Team Growth As employees deepen their knowledge of the platform, the entire organization becomes stronger, more collaborative, and better equipped to support our clients. About VBA Connected by Mission. Driven by Innovation. At VBA, our mission is simple but powerful: we make the healthcare experience better for everyone. We help clients simplify complex operations through fully integrated solutions spanning claims and benefits administration, revenue cycle management, provider and network management, care coordination, and automation tools. Our technology—ranging from VBAPI’s thousands of integration endpoints to predictive analytics, branded portals, mobile access, and AI-powered automation—drives efficiency, accuracy, and better outcomes for millions of people who rely on their health benefits every day. What sets us apart is not just our platform, but our people-centered culture: we blend innovation with flexibility, empowering employees to do meaningful work, stay connected across 25+ states, and thrive in an environment where purpose, collaboration, and growth fuel everything we do. The assessment is designed to help us better understand how your strengths align with the requirements of the role. It includes brief questions related to cognitive ability, motivation, and work preferences. Your responses will be kept confidential and used solely to support fair and consistent hiring decisions. What are we looking for in this position? - 3–5+ years of experience in healthcare administration, benefits administration, or healthcare technology - Understanding of healthcare operational workflows including claims processing, eligibility, or plan administration - Strong analytical thinking and problem-solving abilities - Ability to communicate complex system concepts clearly - Strong organizational and collaboration skills What We Consider a Plus - Experience supporting client operations or system implementations - Exposure to claims workflows, plan configuration, reporting, or system automation - Experience participating in cross-functional teams supporting system solutions What will you be doing? Client Operations & Support - Manage the day-to-day operational needs of VBA clients, including Zendesk ticket management, client meetings, ongoing training, and operational support. - Serve as a primary point of contact for client questions related to platform functionality, workflows, and best practices. - Provide guidance to clients on system usage, configuration logic, and operational processes. Functional Domain Expertise - Develop and maintain expertise within assigned platform domains - Serve as a subject matter expert for both clients and internal teams within credentialed domains - Provide guidance on configuration logic, system behavior, and operational workflows - Support internal teams by answering domain-specific platform questions Cross-Team Collaboration - Work with Product teams to identify potential system improvements or enhancement opportunities - Collaborate with Data Integration teams when domain knowledge impacts data workflows or reporting - Participate in cross-functional discussions to improve platform usage and operational processes Knowledge Sharing & Communication - Participate in functional domain Slack channels where teams collaborate on system questions and solutions - Share best practices and insights with colleagues across departments - Contribute to documentation that strengthens organizational knowledge of the platform - Help maintain clear and consistent communication across teams regarding platform functionality Continuous Learning & Growth - Expand knowledge of the VBA platform by earning additional domain credentials - Participate in internal knowledge sharing and mentorship opportunities - Contribute to the ongoing development of best practices and system expertise across the organization Travel Requirements: 20% Location: Remote What can VBA offer you? Purposeful Work. Flexible Culture. Human-Centered Tech. At VBA, you’ll be part of a team that’s connected by mission and driven by innovation. We offer the flexibility to do your best work from wherever you are, the tools and support to grow your career, and the chance to make a real impact on the healthcare experience. Our culture blends trust, collaboration, and curiosity—giving you space to think boldly and the structure to succeed. Work/Life Balance: - Remote/Hybrid Schedules (depending on job role) - Time off: - 12 Paid Holidays - Responsible Time Off - Volunteerism Day - Paid Parental Leave: - 2 Weeks: Bonding Leave - 10 Weeks: Supplemental Medical Leave (for Birthing Parents Only) Financial Health-Company Sponsored Benefits: - Life insurance-$500,000 guaranteed issue - Short- and long-term disability insurance - Employer match on employee 401(k) contributions - Broadband Reimbursement up to $120 Health & Wellness: - Health Insurance (2-Medical Plan Options) - Dental and vision coverage also subsidized by VBA - Employee Assistance Program

Title: Architectural Designer - Project Architect Location: Oklahoma City, OK Job Description: Job Type Full-time Description About Us HFG Architecture is a planning and design firm dedicated exclusively to healthcare. For over 30 years, we’ve partnered with hospitals, clinics, behavioral health centers, elder care residences, and government healthcare clients to create environments that foster healing and empower communities. With approximately 80 team members across offices in Wichita, Tulsa, Kansas City, NW Arkansas, and Iowa City, our mission is simple: improve lives through architecture. We are now expanding into Oklahoma City with a brand-new office, and we’re looking for talented architects and designers who want to be part of building something from the ground up. This is a rare opportunity to join a growing firm at the launch of a new market presence—where your contributions will directly shape the culture, workflow, and success of our OKC team. About the Role As an Architectural Designer at HFG Architecture, you will take ownership of projects from schematic design through construction administration, collaborating with engineers, consultants, and clients to deliver high-quality, code-compliant healthcare design solutions. As an early member of our growing OKC office, you'll help shape the culture and standards of a team built on integrity, leadership, innovation, and people. Key Responsibilities & Duties: Design & Documentation: - Lead the development of architectural drawings and specifications across all project phases, including schematic design (SD), design development (DD), construction documents (CD),and construction administration (CA). - Ensure design intent is clearly documented and integrated into the technical execution of each project. - Collaborate with the design team (i.e. engineers- MEP, Civil, Structural, etc.) to maintain alignment between conceptual vision and final deliverables. - Uphold consistency, accuracy, and completeness in all project documents. Project Execution & Delivery: - Manage design deliverables and contribute to project scheduling to meet key milestones and deadlines. - Support the Studio Director and Project Manager in monitoring project profitability, identifying risks, and implementing solutions proactively. - Ensure smooth project delivery from concept through construction, helping teams stay focused and aligned throughout. Technical Expertise & Code Compliance: - Ensure all documentation complies with applicable codes and regulations, including IBC, NFPA, FGI Guidelines, and ADA/ABA standards. - Coordinate with permitting authorities and respond to regulatory comments to support timely approvals. - Collaborate with QA/QC leadership to uphold firmwide quality standards and technical excellence. - Actively resolve technical challenges in design and construction, leveraging a thorough understanding of building systems and detailing. - Research codes and regulations to develop life safety plans. Project Coordination & Communication: - Coordinate effectively with project managers, interior designers, engineers, and other contractors throughout the project lifecycle to ensure cohesion. - Participate in client meetings, providing clear communication and managing expectations to maintain project alignment. - Participate in client-facing design charrettes, presentations, and facility walkthroughs using VR and 3D visualization tools. - Support the Studio Director and Project Manager in achieving project goals related to schedule, budget, and quality. - Provide mentorship and guidance to emerging professionals and interns. Travel Requirements: This role requires approximately 10-15% travel for project-related needs, including site visits, client meetings, and occasional industry events. Qualifications: - Bachelor's or Master's degree in Architecture from an NAAB-accredited program. - Minimum 5 years of professional experience in architectural design and production, with a track record of managing projects through full documentation. - Proficiency in Autodesk Revit as a primary production tool. - Strong working knowledge of building codes, life safety requirements, and accessibility standards. - Ability to coordinate multi-discipline project teams and communicate effectively with clients, consultants, and contractors. - Detail-oriented, self-motivated, and comfortable working both independently and as part of a collaborative team. Preferred Qualifications: - Registered Architect (RA) with NCARB certification. - Experience with healthcare or other highly regulated project types. - Familiarity with FGI Guidelines for Design and Construction of Hospitals. - Experience with SketchUp, Enscape, or other 3D visualization and rendering tools. - Knowledge of Lean Design principles or evidence-based design. Why You'll Love Working Here: - 100% Paid Health Insurance for Employee - 100% Paid Dental Insurance for Employee & Family - Employer Contribution to Health Savings Account - Flexible Work Hours & Hybrid Work - Firm Paid Support for Licensure & Certification - Volunteer Personal Day - Gym Membership Discount - Employer-Provided Life Insurance Policy - Support for Professional Conference Attendance - Leadership Development - Paid Vacation & Sick Leave - 401k Match up to 4.5% Our Culture: We’re a team of passionate, down-to-earth people who genuinely care, not just about great design, but about each other, our clients, and the communities we serve. Collaboration, curiosity, and compassion drive our work. Whether we’re sketching ideas, solving problems, or celebrating milestones, we show up with heart, humor, and a shared sense of purpose. At HFG, you’ll find a place where your voice matters, your growth is supported, and your work makes a real impact. Equal Opportunity Employer: HFG Architecture is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team where everyone feels valued and respected. We welcome applicants of all backgrounds and identities, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Our differences make us stronger, and we believe they’re essential to creating spaces that serve everyone.

• Define and document the target-state architecture for the Network Services domain, including SIP trunk consolidation, SBC configuration templates, and dial-plan normalization. • Identify and resolve enterprise DNS conflicts and IPAM-related issues across multiple legacy network environments. • Develop standardized configuration templates and architectural guardrails for Voice and SIP services to support large-scale automated deployments. • Design routing frameworks for emergency and authenticated communications, aligning with regulatory and compliance requirements while coordinating with client legal teams for approvals (e.g., e911, STIR/SHAKEN). • Define clear exit criteria and Definition of Done (DoD) for voice migrations, enabling consistent and safe execution by offshore delivery teams. • Contribute to architecture governance, including participation in architecture reviews, design approvals, and development of enterprise standards and reference architectures. • Collaborate with cross-domain architects (security, application, platform) on integrated design decisions.

• Define and document the target-state architecture for the Network Services domain, including SIP trunk consolidation, SBC configuration templates, and dial-plan normalization. • Identify and resolve enterprise DNS conflicts and IPAM-related issues across multiple legacy network environments. • Develop standardized configuration templates and architectural guardrails for Voice and SIP services to support large-scale automated deployments. • Design routing frameworks for emergency and authenticated communications, aligning with regulatory and compliance requirements while coordinating with client legal teams for approvals (e.g., e911, STIR/SHAKEN). • Define clear exit criteria and Definition of Done (DoD) for voice migrations, enabling consistent and safe execution by offshore delivery teams. • Contribute to architecture governance, including participation in architecture reviews, design approvals, and development of enterprise standards and reference architectures. • Collaborate with cross-domain architects (security, application, platform) on integrated design decisions.