Role Description - Providing ongoing support to customers who use the service (telephone/written) - Responding and ongoing management of the drivers who provide service - Shift operation with several systems at the same time - Operating our SAAS platforms - Real-time problem solving - Update reports Qualifications - Dealing with stressful situations and multitasking - Control of office systems - High level of customer service - Basic knowledge of the English language - Creative thinking outside the box regarding ongoing operation situations - Possibility of placement in all shift hours without limitation - Availability to work from 6:00 AM - Working also from home - A quiet working environment allows for phone calls and stable internet connection Benefits - At Gett, we’re committed to creating an inclusive, respectful environment where everyone feels valued and empowered to succeed. - We believe that diversity drives innovation, and we’re proud to offer equal opportunities to all—regardless of age, race, gender identity, sexual orientation, disability, or any other characteristic. - If you need accommodations during the recruitment process, please contact us at recruitment.il@gett.com, and we’ll do our best to support you.

Title: Senior System Support Specialist II (Medical Imaging) Location: Remote, United Kingdom, United Kingdom Employees work in a hybrid mode Remote role within the UK - Full-time Job Description: Company Description At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report. Job Description The Senior System Support Specialist II is a key contributor within our Healthcare IT team, specializing in supporting Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), Vendor Neutral Archives (VNA), and other imaging solutions. This role focuses on providing technical support, resolving moderately complex issues, and maintaining the stability and performance of radiology IT environments. The ideal candidate brings solid technical expertise and strong collaboration skills to support hospitals, imaging centers, and clinics while ensuring compliance with healthcare regulations and data privacy standards. Key Responsibilities - Deliver escalated technical support across PACS, RIS, VNA, and related imaging systems, resolving complex Level II issues involving DICOM, HL7, and IHE standards with a focus on timely, customer-centered communication. - Drive system reliability and performance by supporting upgrades, patches, and configurations in coordination with engineering and IT teams, and contributing to disaster recovery planning, backup testing, and proactive system health monitoring. - Ensure regulatory and documentation compliance by maintaining accurate records of support cases, changes, and solutions in alignment with HIPAA, FDA medical device regulations, and ISO 13485 standards, and by developing and updating technical documentation and user guides. - Collaborate cross-functionally with radiologists, technologists, and IT professionals to identify system issues, optimize clinical workflows, and resolve complex or cross-functional support challenges using internal knowledge bases and shared expertise. - Provide continuous coverage and on-call support as part of the team's rotation, including after-hours, weekend, and holiday availability, ensuring uninterrupted service delivery and operational resilience for clients. Qualifications Required Qualifications & Experience - Bachelor’s degree in Computer Engineering, Healthcare Informatics, or a related field—or equivalent work experience. - 3+ years of hands-on experience supporting Healthcare IT systems, preferably in radiology environments. - Solid experience with PACS, RIS, and VNA platforms. - Working knowledge of interoperability protocols (DICOM, HL7, IHE). - Familiarity with imaging workflows and the clinical use of radiology IT solutions. - Proficiency with Windows Server environments (2012+), networking principles, and database systems (SQL Server, Oracle, PostgreSQL). - Hands-on experience with VMware environments, storage architecture, and Linux systems. - Strong communication and interpersonal skills for interacting with clinical and technical stakeholders. - Experience using ticketing systems (ServiceNow preferred). - Understanding of cybersecurity best practices and HIPAA compliance. Preferred Qualifications & Special Requirements - Relevant industry certifications (Microsoft, VMware, Cisco, etc.). - Red Hat Certified System Administrator (RHCSA) certification. - Experience with scripting or automation tools (e.g., PowerShell, Bash, Python). - Knowledge of cloud-hosted imaging solutions or telemedicine platforms. - Multilingual abilities (French is a strong asset). This job description is not a comprehensive list of tasks or requirements and Intelerad reserves the right to change it at any time. Additional Information All your information will be kept confidential according to EEO guidelines. Applicants may be required to complete an online technical and/or personality assessment as part of your application. #LI-REMOTE Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment

Title: Customer Technical Support Location: Remote US Job Description: Company Description: InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally. Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations. InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer our fulltime employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. Position Summary: The Customer Product Support position provides a great opportunity to become a product expert while providing support to our customers. Duties include taking inbound calls, providing functional support, troubleshooting, case management and providing overall support for InEight’s product software suite. The customers who work with you will end up as raving fans, because of your capability and your empathy. You’ll have a proven processes to guide you, along with the guidance of your peers and other industry professionals when you need it, and autonomy to make decisions on your own. This role supports a FedRAMP authorized environment and handles sensitive data subject to agency-specific security and compliance regulations. As a result, candidates must be a U.S. Person, further defined as a U.S. Citizen. *This is a remote position. Job Responsibilities: - Gather complete information from customers, document steps taken, researches the knowledgebase for known solutions, isolates cause and takes restorative actions while minimizing disruption to the customer's business operation. - Acquire and maintain a strong functional working knowledge of InEight’s core products, with emphasis on the customer support aspect. - Have the ability to walk customers through complex construction workflows specific to capital projects and other construction related projects. - Provide functional support with project estimates and budget controls. - Monitor and respond to customers inquires through InEight’s ticketing system in a timely manner. - Act with an appropriate sense of urgency and follows up with customers to ensure issues are resolved to the customer's satisfaction. - Facilitate remote meetings with customers and/or internal resources for troubleshooting and information gathering when necessary. - Ability to adhere to customer SLA’s and escalate as needed. - Will be required to participate in the on-call rotation, 1 week every 2 months 24/7 support. Requirements: - At least one year of prior software application developement or support and troubleshooting experience required - Must be a U.S. Person, further defined as a U.S. Citizen - Experience with Microsoft Office Suite of products and operating systems, experience with Excel Macro preferred - Experience using Bluebeam and Adobe preferred - Understanding and application of API integrations preferred - Bug tracking experience required, Azure DevOps preferred - Case tracking experience required, Service Now preferred - Customer communication via phone and/or video required - SaaS trouble shooting experience is ideal - Deductive logic, complex problem solving and excellent trouble shooting skills­­­­­­­­­­­­­ - Self-directed, able to prioritize and effectively handle many incidents at a time - Exceptional customer service, organizational, and time management skills - Excellent written and verbal communication skills - A positive, willing and able attitude

• Assist with onboarding any new partners and work collaboratively to establish new business relationships • Own partner enablement programs such as supporting promotions, campaigns, sales and demonstrations • Manage 3rd Party PACS resellers in North America • Drive sales with 3rd Party PACS vendors to integrate Ultrasound Workspace applications in workflow • Develop and maintain strong relationship with Philips Ultrasound organization and 3rd Party Reseller • Achieve Order Intake (OIT) targets • Focus on positioning and promoting vendor agnostic Ultrasound IT solutions in territory • Keep track of all opportunities in dedicated CRM system and maintain funnel/forecast daily • Support cross-selling program with Philips Enterprise Informatics to promote entry level Ultrasound IT solution and portfolio of AI driven applications • Execute Go To Market (GTM) strategy in close collaboration with EI Business