Job Closed

This listing is no longer active.

Foundever

Foundever describes itself as a global leader in the customer experience (CX) industry. The company is on a mission to be the team and the solution behind the best customer experie

CX Enablement Specialist

Location

EMEA

Posted

42 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

CX Enablement Specialist

Foundever

Role Description The Practice Expert at Foundever is a specialist within the Digital Services Team, working under the direction of the Learning Tech Practice Manager. This role focuses on the hands-on implementation, configuration, and optimization of learning technology platforms - including AI coaching tools and performance enablement solutions - to deliver measurable business impact for internal stakeholders and clients. The Practice Expert collaborates closely with Project Management Teams and Enablement SMEs to embed best-practice methodologies into scalable learning solutions. Job Responsibilities - Learning Technology Implementation & Support - Configure, administer, and maintain learning technology platforms including Centrical, Zenarate, LMS/LXP systems, and related tools. - Support the rollout and upgrade of learning platforms across multiple sites or geographies, ensuring smooth adoption and minimal disruption. - Troubleshoot platform issues, coordinate with vendors on support matters, and escalate where needed. - Monitor system performance and usage data, providing recommendations for enhancements and improvements. - Learning Design & Content Development - Design and develop learning experiences using microlearning, gamification, simulation-based learning, and AI coaching methodologies. - Translate business and client needs into effective learning technology solutions with clear objectives and measurable outcomes. - Collaborate with Enablement SMEs to ensure training content is optimized for learner engagement and platform effectiveness. - Maintain and organize content libraries, ensuring compliance with SCORM/xAPI standards and data architecture best practices. - Collaboration & Stakeholder Engagement - Work in close coordination with the Practice Manager, PM Teams, and cross-functional partners to deliver high-quality learning solutions. - Contribute to a culture of continuous learning, collaboration, and operational excellence. - Compliance & Documentation - Ensure all learning technology activities comply with data privacy regulations (including GDPR and the EU AI Act) and internal company policies. - Maintain accurate and organized documentation for projects, system configurations, and compliance activities. Qualifications - Minimum 2 years experience in a similar role. - Previous experience of global engagements, EdTech background, or related technology services. - Bachelors or Master’s Degree in EdTech if preferred. - Prior experience in Implementing Learning Solutions, strong problem solving, financial and strategic management skills. - Expertise in project and client management, global delivery, and operational excellence. - Spanish or French spoken and written language skills are beneficial. Requirements - Skills & Competencies - Proficiency in instructional design techniques — microlearning, gamification, and simulation-based learning. - Experience translating business needs into practical learning technology solutions. - Hands-on experience with Centrical (missions, KPIs, dashboards, coaching, user/data integration). - Working knowledge of Zenarate (scenario design, AI coaching, analytics). - Familiarity with major LMS/LXP platforms and integrations (APIs, SSO, HRIS, CRM). - Understanding of SCORM/xAPI, content management, and learning data structures. - Exposure to AI/ML-powered L&D tools and emerging EdTech trends. - Ability to manage multiple tasks and platform workstreams simultaneously. - Solid communication and documentation skills, with comfort working across global, distributed teams. - Familiarity with Agile or Lean working methodologies is a plus. - Understanding of EdTech compliance, data privacy principles, and accessibility standards (WCAG, UDL). - Analytical and detail-oriented, with the ability to synthesize insights from data. - Adaptable, curious, and passionate about emerging learning technologies. - Strong cross-cultural collaboration and interpersonal skills. Benefits - Impactful work: Opportunity to work on cutting-edge AI technologies that will be game-changers for our business. - Professional growth: Continuous learning and development opportunities in a dynamic, remote work environment. - Competitive compensation: Attractive salary and benefits package. - Collaborative environment: A supportive team culture with opportunities for occasional travel for training and industry events.

Related Categories

Related Job Pages

More Billing Specialist Jobs

This is a remote position. - This is a contract position (1.0 FTE) focused on embedding robust security and compliance practices within a large-scale digital ecosystem. Core Focus Areas - ISRC: Information Security Risk and Compliance - SAO: Security Architecture and Operations Key Details - Remuneration: Daily rate basis. - Language: English (sole requirement). - Location/Travel: Primarily remote with only occasional onsite visits to Germany. Responsibilities - Provide strategic consultancy on architecture management and security guiding principles, including access controls and secure design patterns. - Conduct detailed initial analyses of current development states to identify critical integration points and advise on secure external system interfaces. - Recommend and oversee the adoption of core security principles such as defence-in-depth, least privilege, and secure default configurations throughout the platform lifecycle. - Address potential risks by consulting on compliance rulebooks and integrating security controls directly into architectural designs. - Translate complex technical security patterns into actionable designs and documentation for engineering teams. - Organise knowledge-sharing sessions, workshops, and training regarding emerging threats and best practices. - Review architectural blueprints to ensure alignment with established security patterns and illustrate the real-world value of proposed security measures. - Advise cross-functional stakeholders on effective governance, risk management processes, and incident management guidelines. - Maintain and review comprehensive documentation for security architecture processes and compliance activities. - Evaluate existing security processes regularly to identify improvement opportunities in alignment with evolving technology and regulations. Requirements - Senior professional experience in security architecture, cloud security, or a closely related field. - Strong background in security architecture principles, secure design patterns, and industry-standard frameworks. - Proven experience in at least one of the following domains: Identity and Access Management (IAM), Application Security, DevSecOps, Incident Response, or Cryptography. - Demonstrated ability to translate technical security requirements into clear, actionable documentation and designs. - Professional fluency in English (C1 level or higher) in both speech and writing. - Preferred experience designing security controls for large-scale platforms and utilising threat modelling methodologies. - Familiarity with DevSecOps practices and cloud posture management tools (CSPM, KSP, or Workload Protection). - Knowledge of detection and response toolsets such as SIEM, EDR, or XDR. - Understanding of security and compliance frameworks such as ISO/IEC 27001, NIST CSF, or BSI standards. - Eligibility Residency in the EU, EEC, UK, or Switzerland. Benefits As a freelancer / contractor with us, you will enjoy flexible working hours and the freedom to choose your own projects. Our platform gives you access to exciting projects in various industries and supports you in advancing your career. You'll benefit from competitive pay and a dedicated team to help you with any questions you may have. Work independently and utilise our strong network to achieve your professional goals.

Germany
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Join VitalCaring – Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What we Offer Health & Wellness Medical, Dental & Vision Pharmacy Benefits Virtual & Mental Health Support Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) Supplemental Health & Life Insurance Financial & Legal 401(k) with Company Match Employee Referral Program Prepaid Legal Plans Identity Theft Protection Work-Life Balance & Perks Paid Time Off Pet Insurance Tuition & Continuing Education Reimbursement This is a remote position eligible to those who reside in Alabama, Mississippi, Texas, Louisiana, Oklahoma, Kansas, Missouri, Arizona or Florida In this role, you will play an important part in ensuring timely, compliant, and accurate billing and reimbursement. Key responsibilities include: • Follow VitalCaring billing Standard Operating Procedures and regulatory billing guidelines • Collaborate with your supervisor and the billing team to address payor and billing concerns • Ensure documentation accuracy and submit claims in accordance with Medicare and other payor requirements • Serve as a key liaison to Branch Directors and administrative staff to gather information needed for claims • Meet individual productivity standards and maintain confidentiality of financial information • Manage workflow tasks and documentation in our EMR system • Upload payor communication documents and input billing Coordination Notes to support team communication • Participate in learning and development to continue growing professionally • Represent VitalCaring with integrity, positivity, and alignment to our mission • Maintain compliance with federal, state, and ethical billing regulations • Perform additional duties as assigned What You Bring • At least one year of office experience, preferably in healthcare or home health • High school diploma or equivalent • Ability to manage confidential information with professionalism • Strong attention to detail and a proactive, solutions-oriented mindset • Reliable transportation

United States
Amgen logo

Senior Oncology Specialist - Sapphire - Harrisburg, PA

Amgen

Founded in 1980, Amgen (short for Applied Molecular Genetics) is a biotechnology firm focused on developing human therapeutics. As an employer, Amgen has been distinguished by Forb

Career Category Sales Job Description Territory covers:Harrisburg, State College, York, Lancaster, Wilkes Barre Relocation is not offered for this role. Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Oncology Specialist What you will do Let’s do this. Let’s change the world. In this vital role you will be the liaison to our customers by providing clinical knowledge of our products to medical professionals. Amgen's medicines treat serious illnesses and our research address diseases with a limited number of treatment options. With a robust and differentiated pipeline, Amgen remains committed to advancing science to dramatically improve people's lives. As a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients, we are actively searching for a Senior Oncology Specialist to deliver on this commitment to patients. Amgen Oncology is committed to helping patients take on some of the toughest cancers, such as those that have been resistant to drugs, those that progress rapidly through the body and those where limited treatment options exist. Amgen's supportive care treatments help patients combat certain side effects of strong chemotherapy, and our targeted medicines and immunotherapies focus on more than a dozen different malignancies, ranging from blood cancers to solid tumors. With decades of experience providing therapies for cancer patients, Amgen continues to grow its portfolio of innovative and biosimilar oncology medicines.  Amgen is a values-based organization with a powerful sense of shared purpose.  Our mission is to serve patients. Amgen supports and encourages our team members to have long term, fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities such as this Senior Oncology Specialist opportunity in the territory. You will act as the primary customer contact to provide current and comprehensive clinical knowledge of Amgen's products and effectively communicate the clinical and economic benefits of the products to medical professionals. Our Senior Oncology Specialists achieve territory sales by utilizing their Oncology background and experience to: - Create and execute on a comprehensive territory plan, which includes delivering branded sales messages, executing planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets. - Utilize your internal and external relationships to service and manage accounts, including ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts. - Craft an effective marketing strategy to aid in driving sales - Analyze your business effectiveness of sales activities and territory analysis, as well as develop territory plans with your District Manager - Have the passion for our products to sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients - Partner with other colleagues to share best practices and be in a state of continuous curiosity and learning to help you grow as a Sr. Oncology Specialist - Leverage your passion for Oncology and disease state awareness, Industry, regulatory and competitive changes to deliver agreed results What we expect of you We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a go-getter with these qualifications. - Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related - OR  - Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related - OR  - High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related Preferred Qualifications: - Preferred experience in Oncology - Three or more years of sales and/or marketing experience within pharmaceutical, biotech, healthcare, or medical device industries. - Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology and inflammation. Neurology, endocrinology, hepatology, gastroenterology, or infectious diseases, and the diseases and treatments involved with these specialties. - Local Market knowledge. - A Bachelor's degree in Life Sciences or Business Administration. - Adaptability with our Core Competencies: Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $158,727 to $177,179. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: - A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans - Flexible work models, including remote and hybrid work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .Salary Range USD - USD

United States
$158K - $177K / year
Globe Life AO logo

Remote Support Specialist (Entry Level)

Globe Life AO

Work for a Fortune 500 company that rewards performance, invests in your growth, and provides a launchpad for a high-earning remote sales career. This isn’t just a job — it’s your path to leadership, income, and long-term success.

Full TimeRemoteTeam 51-200

Company: Globe Life (AO Division) Location: 100% Remote – United States Only Schedule: Flexible (Full-Time / Part-Time) Training: Provided Training Program Experience Level: Entry-Level to Experienced Welcome Join Globe Life AO and kickstart your career in a flexible, supportive, and growth-driven environment! We’re looking for motivated individuals who are ready to build valuable administrative and communication skills while working remotely. No extensive experience? No problem—we provide training to help you succeed. What You’ll Do: - Provide administrative support to our team and clients - Manage emails, schedules, and basic data entry - Assist with customer inquiries and follow-ups - Maintain organized records and documentation - Support daily operations to ensure smooth workflow What We’re Looking For: - Strong communication and organizational skills - Basic computer and internet navigation skills - Self-motivated and able to work independently - Positive attitude and willingness to learn - Prior experience is a plus, but not required Who Should Apply? - Fresh graduates - Career shifters - Individuals seeking leadership opportunities - Anyone looking for a flexible and growth-driven remote career Why Join Us: - 100% remote – work from anywhere - Flexible schedule options - Training and mentorship provided - Opportunity for career growth and advancement - Supportive and team-oriented culture Start your career journey with a company that values growth, flexibility, and people. Apply today and be part of a team that’s making a difference!

United States
$60K - $150K / year