Job Closed
This listing is no longer active.
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Delivery Director
Location
United States
Posted
54 days ago
Salary
$121.2K - $225.3K / year
Seniority
Lead
No structured requirement data.
Job Description
Delivery Director
NTT DATA Services
Role Description NTT DATA State, Local and Education Division seeks a strategic and collaborative Delivery Director to provide both strategic direction and organizational leadership, overseeing the tactical execution of assigned accounts or geographic areas. The Delivery Director is responsible for delivering exceptional business partnership experience to the customer while guiding transformation activities to achieve NTT DATA's goals. The key focus of this position is to identify, refine, and implement best practices for efficient operations, managing IT resources—including personnel, finances, and services—to deliver optimal business value. Additionally, the Director works closely with other leaders to integrate highly valued IT services and solutions. Key Leadership Qualities - Customer-oriented with a strong sense of urgency. - Prioritizes quality, value, and timely delivery. - Provides expertise through organizational and people leadership. - Engages with customers and vendors. - Oversees continuous service improvement. Essential Skills and Project Management - Strong leadership, coordination, and communication abilities. - Experience with structured project management practices. - Ability to manage various project life cycle stages. Account Responsibilities - Accountable for delivering service commitments to the customer. - Develop account plans in coordination with the Client Executive. - Manage delivery components of the account P&L. - Ensure delivery costs are within or better than commitments. - Support profit goals and assist with forecasts. - Direct teams to meet strategic and operational objectives. - Manage staffing and ensure a diverse, effective workforce. - Oversee career development, planning, performance, and compensation discussions. - Coordinate technical solution team activities to fulfill contract obligations. - Provide complex metrics and reporting to stakeholders. - Identify and support opportunities for growth and innovation. - Proactively address potential issues to prevent customer impact. - Seek ways to increase productivity and efficiency. - Maintain effective communication with all stakeholders. - Drive customer satisfaction through development and execution of a Net Promoter Score (NPS) Action Plan. - Lead Customer Operations meetings and ensure Crisis Management/Business Continuity Plans are active. Specific Responsibilities - Accountable for new service catalog items and oversight of new projects. - Provide Managed Services support for a multi-tenant Microsoft 365 environment. - Deliver common support, operations, administration, and management tasks. - Serve as the escalation point for agency Help Desks. - Fulfill requests for application support and administration. - Provide proactive information and reports on system usage. Managed Services Areas - Multi-Tenant Management - M365 User and Identity Management - M365 Application Administration for Exchange Online, SharePoint, Teams, OneDrive, MS Office, eDiscovery, Multi-Factor Authentication, License Management, and Intune Additional Duties - Develop and gain approval for project plans. - Execute established project plans to manage projects effectively. - Create project schedules and assess the team's ability to meet deadlines. - Delegate tasks to maintain project schedules and quality standards. - Review deliverables before submission to sponsors. - Assess client business needs and develop plans to achieve goals. - Identify and manage risks and issues. - Provide advisory services to assist clients with process and project management. - Produce written status reports. - Facilitate project and team-level status meetings. Qualifications - Bachelor’s degree (or 8 additional years of relevant experience in lieu of a degree). - A minimum of 10+ years of service delivery experience within Public Sector and Government Agencies. - A minimum of 5+ years’ experience in an IT project environment. - A minimum of 5+ years’ experience in a formal or informal leadership role on IT projects. Preferred Qualifications - PMP certification. Requirements - Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. - The starting pay range for this remote role is $121,162 – $225,250. - This range reflects the minimum and maximum target compensation for the position across all US locations. - Actual compensation will depend on a number of factors. - This position may also be eligible for incentive compensation based on performance. - This position is eligible for company benefits including medical, dental, and vision insurance. Benefits - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.
Related Guides
Related Categories
Related Job Pages
More Director Jobs
Health Systems Director – Central Plains Territory
Sobi - Swedish Orphan Biovitrum ABHeadquartered in Stockholm, Sweden, Swedish Orphan Biovitrum AB is an international biopharmaceutical company dedicated to transforming the lives of individuals
• The Health Systems Director (HSD) will be accountable for working cross-functionally to help ensure access to therapy for patients in hospitals and other care settings, as per the product label. • This includes appropriate management and coordination of supporting SOBI teams to engage with health system stakeholders including C-Suite leaders, P&T committees, Pharmacy Directors, and external experts. • Health Systems Directors are accountable for coordinating their own account-based activities alongside those in Market Access, Patient Services, and medical teams who have responsibilities in the same accounts. • Strong clinical acumen will be paramount in this role. The HSD is responsible for effectively sharing on-label scientific information that translates into real world practice. • The HSD will build strong relationships with key decision makers throughout their accounts and will provide customers with the product and disease information that helps them develop and implement protocols for optimal patient care. • The HSD will be responsible for delivering against assigned objectives, favorably navigating assigned SOBI products through the key influential pathways in assigned systems to include C and D suite stakeholders. • The HSD will develop and execute account plans based on the national and regional strategies. These account plans will include: (1) priority and attention level for each account; (2) account objectives and action plans; (3) key targets and network maps (4) details for synchronization and coordination of SOBI personnel.
Job Title: Infusion Director (Medication & Financial Operations) Location: Remote Salary: Competitive Overview: Seeking an Infusion Director to lead drug procurement, financial performance, and inventory management for a growing neurology platform. This role focuses on optimizing cost, reimbursement, and supply across infusion therapies. Key Responsibilities: - Manage vendor relationships (specialty pharmacies, wholesalers, manufacturers) - Negotiate drug pricing, contracts, and supply agreements - Oversee drug P&L (COGS, reimbursement, margin optimization) - Evaluate buy-and-bill vs. specialty pharmacy models - Implement inventory controls and reduce waste/expiration - Partner with billing to improve reimbursement and reduce denials - Support new infusion therapy rollouts and growth initiatives - Ensure compliance with payer and regulatory requirements Qualifications: - 3+ years in infusion, specialty pharmacy, or buy-and-bill - Strong knowledge of reimbursement, J-codes, and payer dynamics - Experience managing drug costs and vendor negotiations - Financial and operational mindset; multi-site experience preferred - Neurology infusion experience (IVIG, biologics, ketamine) a plus
Associate Director Quality Control, Microbiology
Bristol-Myers SquibbHeadquartered in New York, New York, Bristol-Myers Squibb is a global biopharmaceutical company that works to develop and deliver medicines to help treat a broa
Title: Associate Director Quality Control, Microbiology Location: Devens United States Job Description: Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. PRINCIPAL OBJECTIVE OF THE POSITION The Associate Director, Quality Control Microbiology Laboratory Operations is accountable for the strategic leadership, governance, and GMP-compliant execution of microbiological quality control activities supporting commercial and clinical biologics manufacturing at the Devens site. The role ensures microbiology laboratory operations, systems, and personnel consistently meet regulatory requirements, internal Quality Management System (QMS) standards, and inspection readiness expectations to protect patient safety, product quality, and data integrity. Major Duties and Responsibilities - Provide strategic and operational leadership for GMP Microbiology laboratory activities, including environmental and utility monitoring, sterility assurance, microbial testing, and microbiological release support. - Establish and maintain laboratory governance, performance metrics, and continuous improvement initiatives aligned with site and global Quality objectives. - Ensure all laboratory activities are executed in accordance with approved procedures, validated methods, regulatory filings, and internal quality standards. - Drive and participate in compliance-related teams and initiatives aimed at continuous improvement and operational excellence. - Serve as accountable quality leader for microbiology-related deviations, investigations, CAPAs, and change controls. - Maintain continuous inspection readiness and serve as laboratory SME during regulatory inspections, customer audits, and internal audits. - Provide independent quality judgment and escalate quality risks to appropriate governance forums. Knowledge and Skill - Expert knowledge of GMP microbiology, sterility assurance, environmental monitoring programs, and biologics manufacturing controls. - Strong understanding of global regulatory expectations (e.g., FDA, EMA) related to microbiological quality control and data integrity. - Demonstrated ability to lead GMP-impacting teams, influence cross-functional partners, and drive compliant decision-making. - Proficiency in quality risk management, investigation methodologies, and inspection readiness practices. Qualifications Required - Bachelor's degree in Microbiology, Biology, Life Sciences, or a related scientific discipline. - Minimum of 10 years of progressive experience in GMP microbiology or quality control laboratory operations within the pharmaceutical or biotechnology industry. - Demonstrated leadership experience managing GMP laboratories, teams, and quality systems. Preferred - Advanced degree (Master's or PhD) in Microbiology or related discipline. - Experience supporting commercial biologics (sterile) manufacturing and regulatory inspections. - Experience overseeing contract laboratories and external GMP service providers. Inspection Readiness Expectations - Maintain continuous inspection readiness for microbiology laboratories, systems, and documentation. - Ensure personnel training, procedural compliance, and data integrity are inspection-ready at all times. - Lead inspection preparation, execution support, and response development. Additional Compliance Statements This position performs and oversees activities that directly impact GMP compliance and product quality. The Associate Director, Quality Control Micro Lab Operations is accountable for adherence to all applicable policies, procedures, and regulatory requirements. All responsibilities must be executed in alignment with Bristol Myers Squibb's Quality Management System, Code of Conduct, and commitment to patient safety and data integrity. - Lead inspection preparation, execution support, and response development. BMSBL If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Devens - MA - US: $173,280 - $209,976 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: - Health Coverage: Medical, pharmacy, dental, and vision care. - Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). - Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life benefits include: Paid Time Off - US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) - Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. - Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1601440 : Associate Director Quality Control, Microbiology
Director of ICSR, Pharmacovigilance
ERGOMEDGlobal Provider of Expert, High-Quality Services to the Biopharmaceutical Industry. Your Full-Service Solutions Partner.
• Manages ICSR Management Unit for assigned staff and ensures all unit-relevant activities are delivered within agreed extent • Contributes to achieving company´s goals and objectives • Performs project budget reviews, and provides support to, and management of, the ICSR leads • Independent analysis of workload, productivity and utilization of resources and their appropriate redistribution • Coordination with other departments for all activities related to the ICSR Management Unit • Managing the assigned ICSR Management Unit effectively • Ensuring adequate resources within the ICSR project teams to achieve the maximum level of productivity and utilisation • Setting productivity targets for ongoing projects and reviewing proposed target updates as required • Defining the appropriate reallocation of resources in ICSR Management Unit • Managing ICSR Leads/Line Managers to ensure all employees are adequately utilised and productive • Notifying the Resourcing department about the need for additional resources for assigned project teams • Proposing the necessary changes within the project team processes to ICSR leadership • Finding solutions and introducing best practices to increase productivity and utilization within the ICSR Management Unit • Training and mentoring of ICSR Line Managers and senior staff • Preparing various analyses and reports • Reviewing budgets and resource allocations for all new projects and new scope of work for existing projects

