• Organize and manage clinical and scientific literature databases using Excel. • Assist scientific team with administrative tasks and optimizing processes. • Support software validation and continuous improvement practices. • Craft clear and easy-to-understand scientific documentation. • Be the first line of support interacting with clients and solving problems creatively. • Offer scientific input and support IT team with ongoing projects.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a completely remote role supporting our national teams together with another Administrative Assistant. The Administrative Assistant reports to the Human Resources Generalist while also working directly with leaders of the Legal, HR, Business Development and Clinical Operations teams. - Manage company mailboxes, email, phone and fax lines in a timely manner. - Manage phone line messages virtually: route messages, screening when necessary, to appropriate individuals. - Respond and follow up on messages with callers the same day or within 24 hours. - Communicate with company employees and vendors via phone and email daily. - Track information in multiple Excel spreadsheets via MS Sharepoint. - Order and maintain office supplies, meals and gifts, track it in Excel spreadsheets and communicate with various vendors. - Respond to and resolve administrative inquiries and questions including verification of employment requests. - Maintain digital filing systems and save documents in appropriate folders via MS SharePoint and track document amendments in Excel. - Send out documents with AdobeSign or DocuSign for signature, distribute and save the signed copies. - Respond to internal and external record requests and audits. - Update records with dates and other information daily and weekly. - Conduct monthly audits using online databases, recording and communicating the results. - Record and track expenses via Excel Spreadsheets and Concur system. - Conduct independent research and provide information and regular reports. - Assist in coordinating and scheduling company events, meetings, and appointments. - Attend staff team meetings as well as 1:1 meeting with the manager via MS Teams. - Perform other administrative duties as assigned. Qualifications - High School Diploma or GED. - Minimum of 3 years of administrative experience and 1 year of direct support for multiple teams and/or senior leadership simultaneously. - Experience supporting medical providers or within a healthcare environment is strongly preferred. - Advanced technical proficiency in the Microsoft Office Suite, including Outlook, SharePoint, Teams, Excel, PowerPoint, Word, and Adobe Sign. - Strong technical aptitude with the ability to quickly learn and adapt to new platforms and systems. - Proficiency navigating web-based tools, databases, and search engines. - Proven ability to manage multiple departments and/or senior leaders in a fast-paced, deadline-driven environment while maintaining accuracy and professionalism. - Exceptional organization skills with a strong attention to detail and the ability to follow through on tasks independently. - Ability to prioritize workload, proactively problem-solve in a dynamic and evolving environment. - Excellent written and verbal communication skills. - Excellent interpersonal and customer service skills. - Ability to work independently as well as with remote teams. Requirements - Operate and reside in the Pacific Standard Time working from 7:30am-4:30pm, 1 hour every other Sunday, and some holidays. - This role requires flexibility to shift hours occasionally, if necessary. - This is a full-time, 40 hrs/week role with Monday – Friday, 8 hours/day work schedule during standard business hours, with 1 hour of work every other weekend. - This is a remote, work from home position which handles sensitive, confidential information. - Ability to contact employees and vendors via phone. - Ability to sit, stand, and walk for extended periods. - Ability to lift and move up to 10lbs. Benefits - Hourly position offering $23.00 per hour. - $100 monthly for internet and cell phone allowance. - 15 days of vacation, 7 paid holidays and 5 sick days annually. - Group benefits, which begin day one, include health/dental/vision, employer paid life insurance. - Eligibility for 401(k) with a company match after 6 months of service. EOE/M/F/Vet/Disability We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

• Log on to bank or clearinghouse portal to navigate to area of electronic remit. • Find corresponding EOB backup to batch deposit amount. • Identify the appropriate patient encounter to post payment. • Accurately associate the payment with the correct insurance company or patient encounter. • Accurately associate the payment with the correct date of service and line item. • Verify that the amounts posted to the accounts matches the EOB. • Troubleshoot and resolve complex or problematic patient invoices. • Identify, analyze, and resolve payment posting discrepancies. • Assist with Cash Management month-end closing activities. • Conducts appropriate review to accurately transfer payments in accordance with established procedures. • Meet established departmental goals, performance standards, and productivity metrics. • Maintain strictest confidentiality. • Adhere to all company compliance policies and procedures.

Role Description We are seeking a motivated and dynamic individual with excellent communication and multitasking skills who can thrive in a fast-paced, remote environment. This position is full-time (40 hours/week). Our Intake Coordinator is responsible for providing immediate assistance to and service incoming calls from our customers. This individual will also assist with daily administrative duties and provide support to various departments. Essential Responsibilities: - Provide an immediate response and support for a high volume of incoming calls. - Execute the intake process for incoming claims (collect policyholder and insurance policy information). - Provide an exceptional customer service experience to our policyholders and customers. - Apply critical thinking to provide solutions to appropriately address each family’s individual needs. - Direct calls to the appropriate parties. Take and relay detailed messages when required. - Update internal files, databases & spreadsheets. - Maintain a professional office environment. - Provide administrative support to team members. - Assistance with hotel booking needs, when needed. Qualifications - High School Diploma is required, Bachelor's Degree a plus. - A minimum of three (3) years of experience in a professional office environment. - Professional, compassionate, upbeat, and friendly demeanor. - Strong verbal and written communication skills. - Excellent attention to detail. - Strong computer and data entry/typing skills. - Proficient in Microsoft Office Programs (Microsoft Word, Microsoft Excel, Microsoft Outlook). - Strong orientation toward customer/client service. - Team-oriented individual. - Excellent organization and planning skills, proven ability to manage several priorities at once. - Some evenings and weekends are required. Requirements - This job typically operates in a fully remote environment. - This role routinely uses computers, phones, etc. - While performing the duties of this job, the employee is regularly required to communicate in both a verbal and written manner and must have the ability to hear and verbally respond during interactions with staff and customers. - The employee frequently is required to stand, walk, sit, use hands through fingers, handle or feel, and reach with hands and arms. - This position is full-time. It will require a flexible schedule that may necessitate evening and/or weekend coverage. - Position will require on-call responsibilities/support as scheduled by management. Benefits - Competitive pay - Health, vision, dental and life insurance - Paid time off - 401(k) with company matching after one (1) year - On the job training Other Duties/Considerations Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.