• Own AOP and reforecasting for supply chain cost centers, building bottoms-up, driver-based models tied to operational performance • Partner cross-functionally with enterprise FP&A and Supply Chain leadership to align forecasts and drive EBITDA improvement across sites • Lead weekly labor planning, holding Fulfillment Centers accountable to targets and performance outcomes • Develop scenario, sensitivity, and KPI frameworks that provide real-time visibility into cost drivers and operational trends • Deliver executive-ready reporting for WBR/MBR cycles while proactively identifying risks and opportunities before they impact results

• Partner with senior GTM leaders in the FinServ space to design and execute strategies that modernize their revenue operations through Gong’s AIOS. • Map current-state FinServ customer processes to AI-driven workflows that translate to revenue outcomes. • Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms. • Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value. • Own the renewal strategy and execution, partnering with cross-functional teams on growth. • Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey.

• Own topline forecasting for Instacart’s Core grocery business, building and maintaining driver-based models that clearly tie to business performance and operational levers. • Lead proactive deep dives on revenue and unit economics (e.g., LTV, CAC, conversion, AOV, contribution margin) to identify growth opportunities, surface risks, and recommend experiments that improve forecast accuracy and business outcomes. • Partner cross-functionally with Product, Marketing, Business Development, and Data Science to align assumptions, improve data quality, instrument new metrics, and operationalize insights into roadmaps. • Develop executive-ready materials for leadership, including narrative memos, dashboards, and scenario/sensitivity analyses that inform strategic priorities, resource allocation, and trade-off decisions. • Own initiative reporting across marketing, product, and enterprise programs; standardize measurement, track incremental impact, and ensure clear readouts for weekly growth reviews, monthly business reviews, and ad hoc deep dives. • Collaborate with other Strategic Finance teams to assess the impact of retailer, supply, and marketing initiatives on Core business performance; support investor relations, Board materials, and company-wide Planning. • Continuously refine and automate models and reporting to improve speed, accuracy, and decision-making, balancing near-term deliverables with long-term scalability.

• Operational Partnership: Act as the dedicated finance partner for department leads and business partners broadly across the organization, imparting financial intelligence to drive cost efficiency gains and manage their spend envelope. • Process Evolution: Act as the catalyst to mature and grow our FP&A muscle. Identify and implement tools to automate repetitive reporting, moving us toward a more real-time 'Continuous Accounting' environment. • The Backbone: Own, manage, and administer our internal financial reporting, modeling, and forecasting tools which provide the scaffolding over which our financial insights and reporting are communicated. • The Blueprint: Help facilitate the annual budgeting process and monthly rolling forecasts, ensuring alignment between departmental spend and our long-term strategic goals. • Financial Intelligence: Dig into our data, analyzing key financial performance indicators (customer profitability, CAC, LTV, retention, etc). Translate, interpret, and communicate the key takeaways behind massive datasets into narratives that tell the story behind the numbers. • Strategic Modeling: Build complex, dynamic financial models to evaluate new market entries, product launches, and capital allocation strategies.