Our partner community needs to grow, scale and deliver. Partners are a steady and high-quality source of leads and new sales at Actionstep and the continued fuelling of this relationship will be a major part of our growth. We would like to increase the mix of new ARR delivered through our partner communities. This role will spearhead this drive. Our partner community is made up of three types of partnerships: - Actionstep Certified Partners (ACPs) are our most vital partners — implementing, supporting, and selling to customers through trusted advisor relationships in their markets. Their high-quality leads and strong execution drive customer satisfaction and referrals, with 50–80% of new ARR expected from these revenue-share partnerships - Referral Partners are influencers, trusted advisors, or professional services firms who actively and credibly recommend Actionstep to clients and prospects. - Integration partners (ISV’s)have technical integrations with Actionstep. These partnerships are primarily lead generation relationships, with the more strategic ISV’s engaging in co-selling and co-marketing. NetDocuments and iManage are examples. Sales enablement and co-marketing will be important ways by which we attract, retain, and grow our partners businesses and enable a mutually beneficial relationship. The Partner Director, Canada is the front end of developing and executing partner strategy, and will work closely with Sales, Marketing, Services / Partner Enablement, Sales Ops, and the wider Partner team to ensure we achieve our growth goals. The Partner Director, Canada will provide management of Actionstep’s Partners including partner sales bookings, expansion programs, identification of needs, organization of support, relationship management, escalations, issue resolution, governance, co-marketing programs, and all other aspects of partner account management.

Role Description We're seeking a Director of Engineering to lead our Central AI Engineering team. This role is focused on transforming how we deliver software—driving adoption of agentic workflows, accelerators, and AI-first engineering practices that fundamentally change delivery speed, quality, and team effectiveness across our organization. You'll lead an internal platform team whose primary customers are our client delivery teams. You own both the systems that enable delivery and the adoption that makes them successful. This requires technical depth, people leadership, influential communication, and the ability to build compelling investment cases for technology initiatives across a matrixed organization. The ideal candidate is intellectually curious and continuously experimenting with new AI capabilities, often building side prototypes or exploring emerging tools to understand what is possible. What You’ll Do: - Transform Delivery Through Agentic Workflows - Lead adoption of agentic workflows and AI-first delivery models across client delivery teams - Build shared services, accelerators, and reusable patterns that materially reduce delivery timelines - Measure and continuously improve delivery efficiency, quality, and consistency - Ensure agentic systems are reliable, maintainable, and applied with clear leverage - Define and scale AI-assisted development practices (Cursor, Windsurf, agent frameworks) - Partner closely with delivery teams to understand friction points and build solutions that drive adoption - Build Investment Cases & Drive Strategic Alignment - Develop compelling business cases for technology investments in agentic systems and AI infrastructure - Quantify impact through metrics like delivery time reduction, quality improvements, and team velocity gains - Communicate technical strategy and ROI to senior leadership and stakeholders - Influence resource allocation and prioritization across competing initiatives - Translate technical capabilities into business value that resonates with non-technical audiences - Provide Technical & Architectural Leadership - Set architectural direction for agentic systems, accelerators, and shared AI services - Ensure systems are modular, secure, observable, and production-ready - Uphold strong engineering discipline while balancing innovation and pragmatism - Provide hands-on guidance to Senior and Staff engineers when needed - Define standards across Python, JavaScript/TypeScript, testing, CI/CD, and MLOps - Build and Scale the Team - Hire, develop, and retain AI engineers - Set clear expectations, career paths, and growth plans - Foster a culture of accountability, curiosity, experimentation, and delivery - Coach teams to operate effectively in ambiguous, fast-moving environments - Build a team that thinks like internal entrepreneurs; focused on customer (delivery team) adoption and impact - Lead Cross-Functionally - Act as a trusted partner to delivery teams, Product, Design, and Data leadership - Translate business strategy into executable technical plans - Communicate tradeoffs, progress, and impact to senior leaders with clarity and conviction - Influence effectively in a matrixed organization where adoption matters as much as technical execution - Build coalitions and drive alignment across stakeholders with competing priorities Qualifications - 10+ years of engineering experience, including leadership of high-performing teams - Experience building and operating production AI, ML, or data-driven systems - Strong software architecture and technical judgment - Track record of improving delivery velocity and engineering maturity through platform or tooling investments - Proven ability to build investment cases and secure buy-in for technology initiatives - Strong influential communication skills—ability to communicate technical concepts to both technical and non-technical audiences - Experience with modern AI stacks, including LLMs, agent frameworks (LangChain, LangGraph), and ML platforms - Demonstrated hands-on experience building with modern AI technologies (LLMs, agents, RAG systems, evaluation frameworks, etc.) through production systems, prototypes, or personal experimentation. - Strong Python experience; familiarity with JavaScript and TypeScript - Experience with Databricks, MLflow, and modern data platforms - Understanding of traditional ML and how it complements generative AI Compensation This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications. Total Cash Compensation Range: $180,000 – $260,000 per year Benefits - Health Insurance Coverage (medical, dental, and vision) - Life Insurance - Short and Long-Term Disability Insurance - Flexible Spending Accounts - Holiday Pay - 401(k) with match - Employee Assistance Program - Paid Parental Bonding Benefit Program - Flexible Paid Time Off (PTO): Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Role Description Our partner community needs to grow, scale and deliver. Partners are a steady and high-quality source of leads and new sales at Actionstep and the continued fuelling of this relationship will be a major part of our growth. We would like to increase the mix of new ARR delivered through our partner communities. This role will spearhead this drive. Our partner community is made up of three types of partnerships: - Actionstep Certified Partners (ACPs): Our most vital partners — implementing, supporting, and selling to customers through trusted advisor relationships in their markets. Their high-quality leads and strong execution drive customer satisfaction and referrals, with 50–80% of new ARR expected from these revenue-share partnerships. - Referral Partners: Influencers, trusted advisors, or professional services firms who actively and credibly recommend Actionstep to clients and prospects. - Integration Partners (ISVs): Have technical integrations with Actionstep. These partnerships are primarily lead generation relationships, with the more strategic ISVs engaging in co-selling and co-marketing. NetDocuments and iManage are examples. Sales enablement and co-marketing will be important ways by which we attract, retain, and grow our partners' businesses and enable a mutually beneficial relationship. The Partner Director, Canada is the front end of developing and executing partner strategy, and will work closely with Sales, Marketing, Services / Partner Enablement, Sales Ops, and the wider Partner team to ensure we achieve our growth goals. The Partner Director, Canada will provide management of Actionstep’s Partners including: - Partner sales bookings - Expansion programs - Identification of needs - Organization of support - Relationship management - Escalations - Issue resolution - Governance - Co-marketing programs - All other aspects of partner account management In this role, you will be accountable for: - Driving the overall partner revenue channel in Canada - Maintaining positive, loyal relationships with partners to build reputation and support brand awareness in our chosen markets - Developing a right-sized cohort of quality in-market partners to ensure successful customer implementations and integration experiences using Actionstep - Being the lynchpin for product, marketing, sales, prospects, and clients in relation to partner engagement and ongoing partner activities Areas of focus include: - Own the full lifecycle of partner relationships that drive greater than budgeted revenues of the following kinds: - ACP generated Actionstep ARR - Co Sell / Referral Partners ARR - Collaborate closely with ISV team to enable clip the ticket revenues from 3rd parties who integrate with Actionstep and benefit from access to the Actionstep customer base. - Marketplace revenue share - Prepare annual partner budgets and deliver Quarterly Business Reviews for Partnerships to the Actionstep Leadership Team (ALT) - Collaborate with Sales and Marketing to identify co-marketing opportunities and develop campaigns and activities that will build the Actionstep brand and widen access to our target audiences, including participating in industry events, webinars, and user groups. - Support the Sales Team as needed during the pursuit of a prospect, while also ensuring ACP Rules of Engagement guidelines are followed for their region. - Work closely with the Services team to escalate any challenged implementations and to maintain a list of Certified Partners in the region. - Maintain accurate partner-generated pipeline data in Salesforce, manage Canadian partner relationship management systems and partner portal (scope to be defined), and coordinate with the sales team on geo-specific partner relationships. - Implement and maintain regular communications with our partner network via virtual townhalls, 1:1 check-ins, and newsletters. - Work closely with Marketing and Sales to provide access to marketing assets and develop required partner enablement materials. - Partner with the Product team to understand prioritized product gaps, identify partners to address them in ways that benefit customers and/or generate revenue, and develop business cases for Product Management approval. - Share partnership ecosystem insights with Marketing, Product, and Sales teams to drive Actionstep's market momentum. - Work closely with Finance / Accounts and provide input/review Partner Commissions. Qualifications - Proven experience in partner management and strategy development - Strong communication and relationship-building skills - Ability to collaborate across teams and functions - Experience with Salesforce or similar CRM systems Requirements - Experience in a similar role within the technology sector - Understanding of partner ecosystems and revenue generation - Strong analytical skills and ability to manage budgets - Willingness to travel as needed Benefits - Robust medical, dental, vision offerings - RRSB with company match - Flexible working and PTO - Take your birthday off - Frequent team building events - Fantastic training and development opportunities

• Own end-to-end implementation of the commercial and medical affairs technology stack. • Stand up the field force toolkit operational on day one. • Partner daily with the Heads of Sales, Marketing, Market Access, and Medical Affairs. • Drive adoption across commercial and medical affairs. • Co-own the technology roadmap with leadership.