Role Description This is a remote role that may only be hired in the following location(s): North Carolina or Maryland. This position is responsible for all phases of data processing system projects, from requirements definition to installation. Leads technical efforts in the development, implementation, and maintenance of complex systems. Develops test plans, software, and procedures that improve processing capabilities. Supports production systems by resolving complicated issues and ensuring ongoing functionality. Serves as a technical expert and may provide a leadership role for less experienced associates in the work group. Responsibilities - System Enhancement: Leads team efforts to evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and assists with designing training materials. Designs and executes test plans to validate application functions. Designs modifications that fit within existing system architecture. - Business Support: Provides technical support to production systems by addressing complex issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Develops technical solutions to unique system problems. Leads major projects, delegates tasks, and ensures quality results. - Technical Expertise: Utilizes expertise to mentor and train associates within the work group. Participates in special projects and meetings as needed to convey critical technical insight. Serves as a technical resource for management, associates, and business units. - Data Analysis: Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy. Qualifications - Bachelor's Degree and 6 years of experience in Software application development and maintenance - OR - High School Diploma or GED and 10 years of experience in Software application development and maintenance - Preferred Qualifications: - Advanced experience with Microsoft Team Foundation Server (TFS) or similar code repository system - Advanced experience with ServiceNow or other information technology service ticketing systems - Proven ability to resolve conflicting situations, in order to move process and people forward - In depth knowledge and experience with System Life Cycle Development methodologies such as Waterfall and Agile - Experience with programming languages such as Microsoft .NET (C#); ASP.NET; SQL Scripting and PowerShell Scripting, Angular - In depth knowledge about .Net Microservices, OpenShift, Kubernetes - Experience as a current contractor/contingent worker for First Citizens Bank Benefits - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at First Citizens Bank Benefits .

• Build and deliver core application features using Blazor as the primary front-end technology • Develop reusable UI components and layouts within a Blazor-based architecture • Integrate Blazor front-end components with backend APIs and services • Collaborate closely with other Blazor developers and front-end engineers to meet aggressive delivery timelines • Contribute to stabilising and refining early-stage functionality through bug fixing and optimisation • Follow agreed engineering standards to ensure maintainable, production-ready code • Support rapid iteration and delivery during the initial project phase

• Own product-critical features end-to-end - from database schema and backend APIs to frontend/mobile integration • Further develop our React Native app, backend systems, and technical infrastructure • Integrate logistics, geo, routing, and real-time data into a product that drivers actually use every day • Work closely with founders, engineering, customers, and drivers to turn real-world problems into reliable product solutions • Move fast, take ownership, and make decisions in a dynamic startup environment

• Own end-to-end delivery of analytics and data management engagements, ensuring scope, timelines, quality, and cost targets are met. • Establish and enforce delivery best practices, governance models, and execution frameworks across programs. • Manage complex, multi-workstream programs and projects involving data engineering, data platforms, and analytics solutions. • Proactively identify risks, dependencies, and bottlenecks; drive structured problem-solving and mitigation plans. • Act as a trusted advisor to senior client stakeholders, ensuring transparency, alignment, and value realization. • Lead executive-level reviews, steering committee meetings, and roadmap discussions. • Balance client expectations with internal capabilities to ensure sustainable delivery. • Build, manage, and scale large, globally distributed teams across geographies. • Foster a culture of collaboration, ownership, continuous improvement, and high team satisfaction. • Mentor delivery managers, tech leads, and high-potential talent; support career growth and succession planning. • Provide delivery leadership for solutions involving data management & data engineering, cloud-based analytics platforms, and data warehousing and modern data stacks. • Demonstrate strong familiarity with AWS Cloud, including AWS Redshift, SQL and Python (hands-on not mandatory, but must be delivery-fluent). • Collaborate with architects and engineering leads to ensure scalable, secure, and performant solutions. • Drive organic growth within existing accounts by identifying white-space opportunities and unmet client needs. • Partner with sales and leadership to support account growth targets, proposals, and solution shaping. • Lead opportunity mining, effort estimation, and delivery approach definition for new initiatives. • Contribute to long-term account strategy and roadmap planning.