Title: Social Media & Content Manager (Remote- US-Based only) Location: United States Full Time US Salary Range:$50,000.00 To $58,000.00 Annually Incredible Marketing  Incredible Marketing is a full-service digital agency specializing in medical aesthetics, wellness, and healthcare brands. We work with clients across the country (and beyond), helping them grow through high-performing digital strategy. We're a fully remote team of high-performers who move fast, think creatively, and care deeply about delivering results. What You'll Do Content Creation & Design (Core Focus) - Create high-performing social media content across Instagram, Facebook, TikTok, and more - Create graphics, carousels, and short-form video content (Reels/TikToks) using Canva (and similar tools) - Develop engaging hooks, captions, and storytelling-driven content - Turn trends into on-brand, client-specific content ideas - Batch and plan content efficiently while maintaining quality AI + Tools - Use AI tools (ChatGPT, Claude, etc.) to accelerate ideation, copywriting, and workflows - Leverage Canva AI, Google tools, and automation tools to improve speed and output - Stay ahead of new tools, trends, and content formats Social Media Strategy & Management - Manage and grow client accounts across platforms - Build and execute content strategies aligned with client goals (growth, leads, revenue) - Monitor performance and adjust strategy based on data - Stay on top of platform changes, trends, and algorithm shifts Email Marketing - Write and plan email campaigns (promotions, newsletters, automations) - Collaborate on campaign strategy tied to social + offers - Understand how email fits into the full marketing funnel Client Communication & Strategy (core focus) - Act as a key point of contact for clients - Present ideas, campaigns, and performance insights clearly and confidently - Build strong relationships by understanding each client's brand, voice, and goals - Translate performance metrics into clear, actionable insights Team Collaboration - Work closely with design, ads, and strategy teams - Communicate clearly, proactively, and professionally - Contribute ideas to help us continually improve Who You Are - A creative thinker who also understands strategy and performance - Fast, organized, and able to manage multiple clients/projects - Passionate about social media trends, hooks, and what makes content convert - A strong communicator, both written and verbal - A team player who also takes ownership and works independently - Someone who loves learning and constantly improving Requirements - 1-3+ years in social media, content creation, or digital marketing - Strong Canva skills (this is a MUST) - Experience creating Reels/TikToks and short-form video content (this is a MUST) - Experience using AI tools for content creation and workflow efficiency - Strong copywriting skills for social + email - Familiarity with Google tools (Docs, Sheets, Drive, etc.) - Understanding of social media strategy and analytics - Ability to manage client communication confidently Bonus Points - Experience in medical aesthetics, beauty, or wellness - Experience with email platforms (Mailchimp, Go High Level, etc.) - Basic understanding of paid ads and how organic + paid work together - Light video editing skills (CapCut, etc.) - Understanding of content funnels and conversion strategy What Matters Most We don't just want someone who can "post." We want someone who can think, create, communicate, and drive results. You should be: - A team player - Curious and always learning - Passionate about your line of work - Excited about helping brands grow through content Perks & Benefits - Fully remote work environment - Medical, Dental, Vision - 401k - Unlimited PTO - Wellness reimbursement - Pet insurance

Role Description VetClaims.ai is hiring a Social Media Support Specialist to engage with veterans across social media platforms. This role focuses on responding to comments and messages, providing clear and empathetic support, and ensuring a positive veteran experience in both public and private interactions. This is a customer support role on social media, not a content creation or marketing position. - Respond to comments, messages, and inquiries across social media platforms - Provide clear, professional, and empathetic communication - Move sensitive conversations to private channels when appropriate - Escalate complex or high-risk situations to leadership - Follow SOPs, response templates, and brand voice guidelines - Track trends, feedback, and recurring issues - Support ticket creation and documentation when needed Qualifications - Experience in customer support, call center, or similar role - Strong written communication skills - Ability to handle difficult or emotional interactions professionally - Comfortable working in a fast-paced, high-volume environment - Basic computer proficiency (Google Workspace, Slack, or similar tools) Requirements - Knowledge of VA claims or veteran-related services - Familiarity with CFR (Code of Federal Regulations) - Experience with social media platforms (Facebook, Instagram, TikTok, Reddit, LinkedIn, X) - Experience with CRM or ticketing systems (HubSpot or similar) Work Environment - Fully remote - Team-based, high-growth environment - Mission-driven work supporting veterans Why Join Us At VetClaims.ai, every interaction matters. You’ll play a key role in supporting veterans while helping maintain and protect the company’s reputation.

Role Description We are hiring a Social Media Support Manager to lead and build our social media support operation. This role is responsible for team performance, processes, and protecting the veteran experience across all social platforms. - Lead, coach, and develop a team of Social Media Support Specialists - Own daily operations including queues, workflows, and scheduling - Build and maintain SOPs, playbooks, and escalation processes - Monitor and improve KPIs (response time, quality, sentiment, escalation rate) - Handle complex or high-visibility veteran interactions - Partner with Customer Support, Training, Marketing, and Compliance teams - Manage social media tools and ticketing systems (StatusBrew, HubSpot) - Identify trends, risks, and opportunities to improve brand reputation Qualifications - Experience managing customer support, social media, or community teams - Strong understanding of major social media platforms (Facebook, Instagram, TikTok, Reddit, LinkedIn, X) - Ability to build processes and improve workflows from scratch - Strong written communication skills - Ability to manage multiple priorities and operate independently - Experience using data and metrics to drive decisions Requirements - Knowledge of VA claims, veteran experience, or benefits-related services - Familiarity with CFR (Code of Federal Regulations) - Experience with social media management tools (StatusBrew, Agorapulse, etc.) - Experience with HubSpot or similar CRM/ticketing systems Benefits At VetClaims.ai, you’ll have the opportunity to build and lead a function that directly impacts how veterans experience our company every day. Work Environment - Fully remote - Fast-paced, high-growth company - Mission-driven team supporting veterans

Role Description The company is seeking a highly strategic Paid Media Strategist to lead the planning, development, and performance oversight of integrated media campaigns. This is a senior-level role focused primarily on strategy (≈80%), responsible for translating business objectives into clear media plans, KPIs, and budget allocation frameworks across multiple channels. The role collaborates closely with execution teams, including programmatic media traders, ensuring campaigns are aligned, optimized, and delivering strong performance outcomes. Key Responsibilities - Media Strategy & Planning - Develop full-funnel, integrated media strategies across programmatic, search, social, and traditional channels - Define audience targeting, channel mix, and budget allocation - Translate business goals into measurable KPIs (CPA, ROAS, reach, frequency) - Plan and manage approximately 15–20 campaigns annually - Multichannel Campaign Oversight - Provide strategic direction across platforms such as DSPs, Google Search, YouTube, and social media - Identify new opportunities through audience insights and market research - Ensure campaigns are aligned with performance goals and brand objectives - Vendor & Partner Management - Lead RFP processes and evaluate new media partners - Negotiate insertion orders (IOs) and manage vendor relationships - Oversee campaign pacing and budget allocation efficiency - Performance Analysis & Reporting - Monitor campaign performance and provide optimization recommendations - Deliver weekly performance updates and post-campaign reports - Recommend budget shifts based on real-time insights - Measurement & Attribution - Define tracking frameworks using tools such as GA4 and Google Tag Manager - Analyze attribution models to inform long-term strategy Qualifications - 5+ years of experience in media strategy, planning, or digital advertising - 3+ years of experience in programmatic advertising - Proven experience managing large-scale media budgets ($1M+) - Strong knowledge of DSP platforms (e.g., The Trade Desk or similar) - Experience managing vendor relationships and RFP processes - Proficiency in GA4, Google Tag Manager, and analytics tools Key Attributes - Strategic thinker with strong analytical capabilities - Data-driven mindset with the ability to translate insights into action - Proactive and autonomous - Strong collaboration and leadership skills What Success Looks Like - Consistently achieving campaign performance targets - Maintaining efficient budget pacing across all campaigns - Proactively identifying optimization opportunities - Driving strategic direction while supporting execution teams Opportunity This role offers the opportunity to take ownership of high-impact campaigns in a fast-paced and growing environment. The Paid Media Strategist will play a key role in shaping media strategy, managing significant ad spend, and driving measurable business results.