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Credentialing & Front Office Virtual Assistant
Location
EST (UTC-5)
Posted
33 days ago
Salary
$6 - $7 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Credentialing & Front Office Virtual Assistant
Winning Assistants
Role Description Our client is seeking a detail-oriented and proactive Credentialing & Front Office Virtual Assistant to support their healthcare operations. This role is responsible for managing end-to-end provider credentialing, maintaining accurate documentation, and assisting with administrative and billing-related tasks. The ideal candidate has hands-on experience working with insurance payers and thrives in a fast-paced, process-driven environment. - Manage the full-cycle credentialing process for healthcare providers across multiple insurance payers - Prepare, submit, and track credentialing and re-credentialing applications - Proactively follow up with payers via phone and email to ensure timely processing and status updates - Maintain accurate, organized, and up-to-date credentialing records and documentation - Ensure compliance with payer requirements and internal processes - Assist with billing-related tasks, including basic claims follow-ups or documentation support - Provide front office support such as email management, data entry, and administrative coordination - Collaborate with internal teams to address credentialing or operational issues - Support additional administrative or operational tasks as needed Qualifications - At least 1 year of proven experience in provider credentialing, enrollment, or a similar healthcare administrative role - Strong understanding of payer processes, requirements, and timelines - Excellent organizational skills with high attention to detail - Strong written and verbal English communication skills - Proficiency in Google Workspace (Docs, Sheets, Drive) or similar tools - Ability to manage multiple tasks and meet deadlines independently - Experience in medical billing or front office support is a plus Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 10 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
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