• Identify and Eliminate Operational Friction : Identify manual, repetitive, or brittle workflows across the organization • Redesign processes using AI, automation, and system-level improvements • Reduce low-leverage work to create space for higher-value thinking • Improve interoperability, reliability, and observability across internal systems • Build and Ship Internal AI Applications : Rapidly design, prototype, and launch AI-driven internal applications • Turn rough ideas into working solutions that can be tested and validated quickly • Use lightweight, iterative development approaches to accelerate time-to-value • Continuously refine and improve tools based on real-world usage and feedback • Drive Practical AI Adoption : Push the organization toward applied, usable AI — not experimentation for its own sake • Evaluate emerging AI tools and technologies for pragmatic internal use cases • Help teams rethink how work gets done in an AI-enabled operating model • Ensure AI implementations drive measurable efficiency, speed, or quality improvements • Partner Across the Business : Work directly with business leaders to understand operational pain points • Translate ambiguous needs into structured product and technical solutions • Operate comfortably across Product, Engineering, and business functions • Align solutions with company-wide goals and measurable outcomes

• To continue scaling our Front-End teams we're searching for an experienced software developer with a passion for Front-End development, particularly React and TypeScript. • In this role, you will be instrumental in building world-class web products that empower small business owners. • You will take a lead in solving technical challenges and utilise your expertise to contribute to and guide important technical decisions across the team. • You'll be challenged with consistent hands-on contributions both autonomously and as a group. • Your experience will be valuable in partnering with the technical leads and Development Manager, allowing them to focus on wider team and strategic initiatives, while you pilot technical responsibilities. • Your ability to troubleshoot complex production issues and ensure high-quality test coverage will be crucial to our continuous delivery model.

• Own the full lifecycle of CRM Bulk Import: orchestration workers, the external-import read proxy, mapping layers, and the integration seam with downstream HighLevel services • Design and evolve the import pipeline — Pub/Sub topics, Trigger and Import workers, batch hydration, and ID-mapping in Redis — for correctness and throughput • Build and scale stateless proxy services (NestJS) that talk to third-party CRM REST APIs (HubSpot today; Salesforce, Pipedrive, Zoho next) with Bearer-token auth, pagination, batch reads, and rate-limit handling • Tackle distributed systems concerns: idempotent imports, retries, partial-failure resumption, dedup, fair-use across tenants, and backoff against upstream rate limits • Keep the integration layer CRM-agnostic: clean client abstractions, mappers, app-id resolution, and a guard/interceptor seam that stays untouched as new CRMs land • Design the import data contracts — raw vs mapped response modes, camelCase transform rules, exclusion lists — and keep them stable for worker callers • Improve performance and reliability of large imports (millions of records per run) through batching, paging, parallelism, and smart write-side fan-out • Ship end-to-end when needed — including UI changes in Vue (import progress, error reporting, mapping setup) — without blocking on cross-functional handoffs • Instrument the system: traceIds, structured logs, metrics, and SLOs that make import behavior legible across bulk-actions, external-import, and oauth-api • Drive incident response, postmortems, and the engineering hygiene that keeps a high-traffic, third-party-dependent product healthy

• Own large features end-to-end—from design to production • Drive key architectural decisions • Mentor junior developers • Optimize backend performance • Scale infrastructure • Improve frontend responsiveness • Debug complex production issues