Role Description At Modern Animal, we’re on a mission to build the future of veterinary care, together. We believe in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary Nurse) to join our growing Virtual Care team. This full-time role supports our Prescription Team within the Virtual Care team. This role offers up to 40 hours per week with full benefits. Schedule: Thursday through Monday (Tuesdays and Wednesdays off) 9:00am - 6:00pm PST What You’ll Be Doing: - Engage with members via chat, phone, and email, providing support and education on their pets’ prescriptions, health, and well-being. - Manage fulfillment requests, scheduling needs, and medical follow-ups in a timely, accurate, and professional manner; identify and prioritize customer needs. - Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information. - Handle and resolve tasks independently, on time, and to a high-quality standard. - Communicate with clinics and customers using a variety of software tools to navigate patient accounts, research and review policies, and communicate effective solutions. - Review medical records to understand patient history and provide informed guidance. - Document clearly and accurately in patient records using veterinary terminology. - Verify and process prescriptions, ensuring appropriate follow-up for client requests. - Deliver an unparalleled client experience by conveying empathy and warmth over chat, phone, or video communication. - Follow protocols, maintaining consistency while adjusting to each unique case. - Participate in the evaluation of systems, giving frequent, productive feedback to the Virtual Care Leaders, or to the Product team via our internal feedback tools. - Thrive in a fast-paced, continuously learning environment, improving your skills and delivering excellent care. - Live and model the Modern Animal cultural vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment. Qualifications - Credentialed Veterinary Technician licensed for a minimum of two years. - Successfully completed the VTNE. - 5+ years experience in the practice of small animal veterinary medicine and surgery. Emergency and specialty experience preferred but not required. - Advanced knowledge in patient care in-clinic and at-home, surgical and dental procedures, and the diagnosis and treatment of medical conditions that would be routinely anticipated to occur in a general small animal practice. - Willingness to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment. - Passion for client experience. - High level of emotional intelligence. - Excellent problem-solving skills and the ability to work independently. - Experience with a variety of computer programs. - Exceptional verbal and written communications skills. - Ability to work regular daytime, evening, weekends, and holidays. - A quiet and distraction-free environment during working hours. - The ability to sit and stand at a computer for extended periods of time. - Forward thinker who enjoys living curiously. - Provides compassionate, high-quality medicine. - Minimum ISP (internet service provider) parameters of >100mb down/>100mb up/<10ms latency. Benefits - Starting at $23.00 per hour (final compensation will be based on experience, skills, and location). - Excellent medical, vision, and dental coverage (with various options to choose from). - 401(k) savings plan with employer match. - Paid time off. - 12 weeks of paid parental leave. - Free membership and discounts on services for your furry family members. - Continuing education allowance. - Uniform provided. - Work-from-home stipends to help set up your home office. - A collaborative team that has your back and will welcome you as part of our pack.

Title: Licensed Clinical Therapist - Remote (California Only) Location: Remote, California Department: Clinical &ndash; Therapy (FT) Job Description: Join a team that&rsquo;s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it&rsquo;s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. We are only considering applicants licensed and residing in California at this time. Our clinicians chose Headlight because&hellip; - Clinician Led Expertise : Headlight was founded and led by clinicians. Our Clinical Leadership team is at the forefront of every decision we make. - Admin Work on Autopilot: We handle insurance, billing, and marketing so you can focus on what you love &ndash; seeing clients. - Innovative Technology: By using Blueprint AI to capture session notes, clinicians can focus less on documentation and more on meaningful client interaction and connection - Competitive Benefits: We provide industry-leading benefits, sick leave, 401(k) contributions, and more. - Clinical Support: Consult with our Clinical Consult Groups or schedule case consultations with our leading clinician. - Clinical Autonomy: You have the autonomy to make decisions about patient care and treatment while having the backing and guidance of our experienced Executive Therapists and Psychiatrists for case consultations. - Collaborative Teams: Be a part of a collaborative team environment and a supportive community. Our clinicians are separated into small teams of 10 to 12, with a licensed clinical lead for assistance. You&rsquo;re never alone in your journey. Our Pillars - Make things easier. - Forge genuine connections. - Elevate the standard. Headlight by the numbers - Access: The typical wait time to see a W2 Clinician is 4 weeks, Headlight significantly reduces this to an average of 8.9 days to see a W2 Clinician, with 80% of clients being seen within two weeks. - Retention and Therapeutic Relationships: Industry data indicates approximately 70% of clients return for a second therapy session. Headlight boasts a 92% return rate, reflecting Headlights ability to match clients to the right clinician. - Continuity of care: Of Clients who attend at least four sessions, only 36% continue with the same clinician in the broader industry. Headlight surpasses this with a 94% continuity rate. - Client Engagement and Attendance: Industry average for clients attending their first scheduled appointment is 65%. Headlight improves upon this with an 81% attendance rate, indicating effective initial engagement strategies. Roles and Responsibilities - Establish positive, trusting rapport with patients - Diagnose and treat mental health disorders - Create individualized treatment plans according to patient needs and circumstances - Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary - Conduct ongoing assessments of patient progress - Involve and advise family members when appropriate - Plan outreach and referral activities in surrounding communities Qualifications - Minimum requirement of 12 months in a clinical setting after you have become fully licensed. - Master&rsquo;s Level Degree or higher (Required) in related fields - Full, unencumbered LMFT, LCSW, LMFT or Psychologist license (license based on office location). Applicants without a valid, active license will not be considered. We are currently not hiring associate/intern level therapists. - Bilingual (English/Spanish) skills are a plus, but not required - Maintain professional licensure and/or certification throughout employment with this agency - Ability to work as a team member and cooperatively - Superb organizational skills - Ability to guide, direct, or influence people - Excellent written and oral communication skills - Able to establish and maintain effective working relationships with clients and their families - Electronic Health Record (EHR) Proficiency: Must have demonstrated experience in utilizing electronic health record systems efficiently to manage patient data, document clinical information, and access patient histories. Familiarity with NextGen is highly desirable. - Computer Skills: Strong computer literacy with proficiency in a range of software applications including word processing, spreadsheets, databases, and presentations. Ability to quickly adapt to new technologies and troubleshoot common issues. Benefits - W-2 role with medical, dental and vision effective on the first of the month after employment - Base Salary and monthly Bonus based on billed hours - CEU support which includes earned CEU days and CEU reimbursements - Vacation, Sick, Holiday - Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges. - 401(k) plan with company contribution - Credentialing Support, Training and Development Opportunities, Growth Opportunities - Convenient work from home or hybrid options - Flexible schedule $90,000 - $105,080 a year The above compensation represents our total yearly compensation. Total yearly compensation is equal to our base salary of $90,000 plus Headlight's monthly billed hour bonus. Est. Total Yearly Compensation at 25 billed hour units- $90,000 Est. Total Yearly Compensation at 27 billed hour units- $96,032 Est. Total Yearly Compensation at 30 billed hour units- $105,080 If you need any accommodations for your interview please email [email protected] prior to scheduling. Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

Title: Licensed Marriage and Family Therapist - California Location: Remote, California Department: Clinical &ndash; Therapy (FT) Remote, California Clinical &ndash; Therapy (FT) / Full-time / Remote Job Description: Join a team that&rsquo;s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it&rsquo;s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. Our clinicians chose Headlight because&hellip; - Clinician Led Expertise : Headlight was founded and led by clinicians. Our Clinical Leadership team is at the forefront of every decision we make. - Admin Work on Autopilot: We handle insurance, billing, and marketing so you can focus on what you love &ndash; seeing clients. - Innovative Technology: By using Blueprint AI to capture session notes, clinicians can focus less on documentation and more on meaningful client interaction and connection - Competitive Benefits: We provide industry-leading benefits, sick leave, 401(k) contributions, and more. - Clinical Support: Consult with our Clinical Consult Groups or schedule case consultations with our leading clinician. - Clinical Autonomy: You have the autonomy to make decisions about patient care and treatment while having the backing and guidance of our experienced Executive Therapists and Psychiatrists for case consultations. - Collaborative Teams: Be a part of a collaborative team environment and a supportive community. Our clinicians are separated into small teams of 10 to 12, with a licensed clinical lead for assistance. You&rsquo;re never alone in your journey. Our Pillars - Make things easier. - Forge genuine connections. - Elevate the standard. Headlight by the numbers - Access: The typical wait time to see a W2 Clinician is 4 weeks, Headlight significantly reduces this to an average of 8.9 days to see a W2 Clinician, with 80% of clients being seen within two weeks. - Retention and Therapeutic Relationships: Industry data indicates approximately 70% of clients return for a second therapy session. Headlight boasts a 92% return rate, reflecting Headlights ability to match clients to the right clinician. - Continuity of care: Of Clients who attend at least four sessions, only 36% continue with the same clinician in the broader industry. Headlight surpasses this with a 94% continuity rate. - Client Engagement and Attendance: Industry average for clients attending their first scheduled appointment is 65%. Headlight improves upon this with an 81% attendance rate, indicating effective initial engagement strategies. Roles and Responsibilities - Establish positive, trusting rapport with patients - Diagnose and treat mental health disorders - Create individualized treatment plans according to patient needs and circumstances - Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary - Conduct ongoing assessments of patient progress - Involve and advise family members when appropriate - Plan outreach and referral activities in surrounding communities Qualifications - Minimum requirement of 12 months in a clinical setting after you have become fully licensed. - Master&rsquo;s Level Degree or higher (Required) in related fields - Full, unencumbered LMFT, LCSW, LMFT or Psychologist license (license based on office location). Applicants without a valid, active license will not be considered. We are currently not hiring associate/intern level therapists. - Bilingual (English/Spanish) skills are a plus, but not required - Maintain professional licensure and/or certification throughout employment with this agency - Ability to work as a team member and cooperatively - Superb organizational skills - Ability to guide, direct, or influence people - Excellent written and oral communication skills - Able to establish and maintain effective working relationships with clients and their families - Electronic Health Record (EHR) Proficiency: Must have demonstrated experience in utilizing electronic health record systems efficiently to manage patient data, document clinical information, and access patient histories. Familiarity with NextGen is highly desirable. - Computer Skills: Strong computer literacy with proficiency in a range of software applications including word processing, spreadsheets, databases, and presentations. Ability to quickly adapt to new technologies and troubleshoot common issues. Benefits - W-2 role with medical, dental and vision effective on the first of the month after employment - Base Salary and monthly Bonus based on billed hours - CEU support which includes earned CEU days and CEU reimbursements - Vacation, Sick, Holiday - Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges. - 401(k) plan with company contribution - Credentialing Support, Training and Development Opportunities, Growth Opportunities - Convenient work from home or hybrid options - Flexible schedule $90,000 - $105,080 a year The above compensation represents our total yearly compensation. Total yearly compensation is equal to our base salary of $90,000 plus Headlight's monthly billed hour bonus. Est. Total Yearly Compensation at 25 billed hour units- $90,000 Est. Total Yearly Compensation at 27 billed hour units- $96,032 Est. Total Yearly Compensation at 30 billed hour units- $105,080 If you need any accommodations for your interview please email [email protected] prior to scheduling. Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on Indeed and other job boards may post with total compensation (base + bonus). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Licensed Clinical Social Worker- California Location: Remote, California Remote, California Clinical &ndash; Therapy (FT) / Full-time / Remote Department: Clinical &ndash; Therapy (FT) Job Description: Join a team that&rsquo;s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it&rsquo;s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. Our clinicians chose Headlight because&hellip; - Clinician Led Expertise : Headlight was founded and led by clinicians. Our Clinical Leadership team is at the forefront of every decision we make. - Admin Work on Autopilot: We handle insurance, billing, and marketing so you can focus on what you love &ndash; seeing clients. - Innovative Technology: By using Blueprint AI to capture session notes, clinicians can focus less on documentation and more on meaningful client interaction and connection - Competitive Benefits: We provide industry-leading benefits, sick leave, 401(k) contributions, and more. - Clinical Support: Consult with our Clinical Consult Groups or schedule case consultations with our leading clinician. - Clinical Autonomy: You have the autonomy to make decisions about patient care and treatment while having the backing and guidance of our experienced Executive Therapists and Psychiatrists for case consultations. - Collaborative Teams: Be a part of a collaborative team environment and a supportive community. Our clinicians are separated into small teams of 10 to 12, with a licensed clinical lead for assistance. You&rsquo;re never alone in your journey. Our Pillars - Make things easier. - Forge genuine connections. - Elevate the standard. Headlight by the numbers - Access: The typical wait time to see a W2 Clinician is 4 weeks, Headlight significantly reduces this to an average of 8.9 days to see a W2 Clinician, with 80% of clients being seen within two weeks. - Retention and Therapeutic Relationships: Industry data indicates approximately 70% of clients return for a second therapy session. Headlight boasts a 92% return rate, reflecting Headlights ability to match clients to the right clinician. - Continuity of care: Of Clients who attend at least four sessions, only 36% continue with the same clinician in the broader industry. Headlight surpasses this with a 94% continuity rate. - Client Engagement and Attendance: Industry average for clients attending their first scheduled appointment is 65%. Headlight improves upon this with an 81% attendance rate, indicating effective initial engagement strategies. Roles and Responsibilities - Establish positive, trusting rapport with patients - Diagnose and treat mental health disorders - Create individualized treatment plans according to patient needs and circumstances - Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary - Conduct ongoing assessments of patient progress - Involve and advise family members when appropriate - Plan outreach and referral activities in surrounding communities Qualifications - Minimum requirement of 12 months in a clinical setting after you have become fully licensed. - Master&rsquo;s Level Degree or higher (Required) in related fields - Full, unencumbered LMFT, LCSW, LMFT or Psychologist license (license based on office location). Applicants without a valid, active license will not be considered. We are currently not hiring associate/intern level therapists. - Bilingual (English/Spanish) skills are a plus, but not required - Maintain professional licensure and/or certification throughout employment with this agency - Ability to work as a team member and cooperatively - Superb organizational skills - Ability to guide, direct, or influence people - Excellent written and oral communication skills - Able to establish and maintain effective working relationships with clients and their families - Electronic Health Record (EHR) Proficiency: Must have demonstrated experience in utilizing electronic health record systems efficiently to manage patient data, document clinical information, and access patient histories. Familiarity with NextGen is highly desirable. - Computer Skills: Strong computer literacy with proficiency in a range of software applications including word processing, spreadsheets, databases, and presentations. Ability to quickly adapt to new technologies and troubleshoot common issues. Benefits - W-2 role with medical, dental and vision effective on the first of the month after employment - Base Salary and monthly Bonus based on billed hours - CEU support which includes earned CEU days and CEU reimbursements - Vacation, Sick, Holiday - Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges. - 401(k) plan with company contribution - Credentialing Support, Training and Development Opportunities, Growth Opportunities - Convenient work from home or hybrid options - Flexible schedule $90,000 - $105,080 a year The above compensation represents our total yearly compensation. Total yearly compensation is equal to our base salary of $90,000 plus Headlight's monthly billed hour bonus. Est. Total Yearly Compensation at 25 billed hour units- $90,000 Est. Total Yearly Compensation at 27 billed hour units- $96,032 Est. Total Yearly Compensation at 30 billed hour units- $105,080 If you need any accommodations for your interview please email [email protected] prior to scheduling. Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.