• Directs the activities of those involved in providing a variety of industrial housekeeping and foodservice duties. • Provides a broad variety of cleaning projects and services required to maintain the cleanliness, efficiency, and livability of various commercial/industrial facilities. • Operates and directs the activities of a commissary facility. • Assign, supervise, and guide all unit housekeeping and janitorial staff. • Plans and prepares work schedules and assignments for housekeeping, janitorial and foodservice staff. • Approves staff payroll documents, payables, etc. • Trains new staff and provides ongoing training to existing staff. • Establishes quality standards and work procedures for staff and evaluates their performance.

Title: Customer Renewals Manager Location: Denver, Colorado remote Job Description: Who Are We? About Airlock Digital: Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware.  With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity. What We are Looking For: We are seeking a Customer Renewals Manager to own and optimize the high-volume renewal motion across our Scale customer segment. This role is responsible for driving on-time renewals, minimizing churn, and identifying expansion opportunities through a combination of data-driven prioritization, programmatic outreach, and targeted customer engagement. Key Responsibilities: Renewal Ownership (High-Volume Portfolio) - Manage a large book of business of Scale customers with responsibility for on-time renewals and retention targets - Execute end-to-end renewal workflows, including quoting, pricing alignment, and contract execution - Maintain accurate renewal forecasts, commit calls, and pipeline hygiene Programmatic & Scaled Execution - Drive renewals through automated and semi-automated touchpoints (email cadences, in-app notifications, partner channels) - Segment accounts based on risk, ARR, and expansion potential to prioritize engagement - Continuously optimize renewal playbooks, timing, and messaging to improve conversion rates Churn Risk Identification & Mitigation - Monitor leading indicators such as product usage, support tickets, and billing friction - Intervene selectively on at-risk accounts with targeted outreach or escalation Expansion & Commercial Growth - Identify and execute expansion opportunities (seat growth, additional capabilities, multi-year terms) - Partner with Sales on higher-value expansion plays Cross-Functional Collaboration - Partner with Customer Success, Sales, and RevOps to align on renewals and improvements Operational Excellence - Track GRR, NRR, churn, and renewal rates - Improve automation and efficiency in renewal processes Required Skills & Qualifications: - 2–5 years in renewals, CS, AM, or sales in SaaS - Experience with high-volume accounts - Strong negotiation and communication skills - Familiarity with HubSpot or similar tools What We Offer: We don’t think money is everything, but we know it is an important part of your decision to apply for a role. The base salary for this role ranges from $110,000 - $135,000, with on-target earnings (OTE) ranging from $137,500 – $168,700, inclusive of performance-based variable compensation. Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws.  At Airlock Digital we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, dental, and vision insurance – 401K Plan with 4% Company Match – Life and Disability Programs – Paid Parental Leave - Paid time off and Paid Holidays – Volunteer and Birthday Time off – Home Office Allowance Our Commitment: We believe in supporting our team members both personally and professionally. Named one of the USA’s Greatest Places to Work in 2024 and 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work. We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you. #LI-REMOTE #LI-LC1

• Serve as the primary point of contact for an assigned portfolio of enterprise health system and payer clients, from onboarding through renewal and expansion • Build trusted relationships across clinical, operational, and administrative stakeholders at each account • Maintain a deep understanding of each client's strategic priorities, internal stakeholders, and how success is defined for their organization • Serve as the internal advocate for your clients, surfacing feedback that improves how Koda delivers • Manage day-to-day implementation coordination from contract signature through go-live, including scheduling, stakeholder alignment, and tracking progress against milestones • Lead training and onboarding for clinical and administrative stakeholders at client sites • Continuously identify and test new ways to drive member engagement and program success across the client portfolio, sharing what works across accounts • Monitor engagement metrics across your accounts and develop action plans when clients fall behind target • Partner with clients to identify creative ways to deepen provider and staff engagement: workflow adjustments, champion building, training refreshes, and anything else that moves the needle • Prepare for executive-led QBRs by pulling together performance data, client insights, and clinical impact narratives • Own renewal readiness for your accounts: track health scores, get ahead of risk signals like low adoption, staff turnover, or disengagement, and come into renewal conversations already prepared • Identify expansion signals (new sites, service lines, population segments) and surface them internally • Help build and refine the playbooks and processes that will scale the partner experience function as we grow

Role Description Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious, and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. In this role, you will be part of the team that drives profitable revenue strategies for Vail Resorts. You will be working with the team to balance the financial objectives of different lodging products ranging from traditional hotels, both branded and independent, to luxury villas and condos. Your goal will be to implement revenue strategies to maximize revenue and profit, while effectively collaborating on the strategy with the applicable stakeholders. - Key accountability for in-season and day-to-day pricing, positioning, reporting, meeting leadership. - Support the execution of a well-balanced business mix with focus on EBITDA maximization. - Strong emphasis on systems knowledge, market knowledge, relationships with stakeholders & market-based teams. As a member of the revenue strategy team, you have intermediate or expert knowledge in MS Excel and are able to draw conclusions through data analysis and communicate clearly to stakeholders. Your ultimate goal is to drive profitable RevPAR for your portfolio through collaborative decision making with your team and stakeholders. Qualifications - 2-year degree from an accredited university in Business, Finance, Economics, or Hotel Management AND 3-5 years of experience in hospitality Revenue Management related field. - 4-year degree from an accredited university in Business, Finance, Economics, or Hotel Management with 2+ years of experience in hospitality Revenue Management or related field. - Minimum 1-3 years of progressive career growth in the revenue management discipline within the hospitality industry. - Minimum 1-2 years of experience utilizing Revenue Management systems to conduct analysis & formulate strategies. Requirements - Preferred Experience of: MS Office applications (strong Excel knowledge a must), PMS Systems (IQWare/ Opera/ Mews); Extranet management; SynXis, Inntopia, STR, KeyData, Destimetrics, Tableau, Delphi FDC, Planful and other Hospitality Industry comparison tools. - Experience working with Luxury Condominiums, Homes, and Hotels a plus. - Experience working in start-up Brands or launching new products a plus. - Experience working with seasonal resort environment a plus. - Strong independent decision-making capabilities in a fast-paced & growing environment. - Detail oriented on assigned tasks and able to follow through to a conclusion. - Ability to work independently and in a virtual/in-person team environment. - Ability to convey and execute Revenue Management concepts, tactics, and processes. - Driven by curiosity to grow knowledge base. - Knowledge of hotel and vacation rental inventory dynamics. - Strong understanding of the sales process, both group and transient. Condo management knowledge is a plus. - Ability to zoom out and live in the detail as business demands to optimize EBITDA. Benefits - Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons. - MORE employee discounts on lodging, food, gear, and mountain shuttles. - 401(k) Retirement Plan. - Employee Assistance Program. - Excellent training and professional development. - Referral Program. - Full Time roles are eligible for the above, plus: - Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours). - Free ski passes for dependents. - Critical Illness and Accident plans.