Role Description We are seeking a Principal AI Architect – Generative AI & NLP to lead the design and deployment of next-generation AI platforms powering intelligent customer experiences. This role will drive innovation across LLM-based conversational AI, agent assist systems, and autonomous CX workflows, enabling scalable, secure, and human-like interactions across global enterprises. You will play a critical role in shaping the future of AI-driven contact center platforms, combining Generative AI, GraphRAG, RLHF, and multi-agent systems to deliver highly personalized, context-aware, and trustworthy customer interactions. Qualifications - 15+ years of experience in AI/ML, NLP, or distributed systems - 5+ years working with Generative AI and LLM-based systems - Proven experience building production-grade AI platforms at scale - Deep expertise in: - GraphRAG architecture (not just RAG) - RLHF and alignment systems - Multi-agent AI systems - Distributed training and inference - Strong programming skills in Python, Scala, or Java - Experience with PyTorch, TensorFlow, Transformers Requirements - Define and lead the architecture of enterprise-scale LLM-driven conversational AI platforms - Design advanced RAG and GraphRAG-based knowledge systems for customer support and agent assist - Architect low-latency, high-throughput inference systems for real-time interactions - Build and optimize LLM pipelines, including fine-tuning (LoRA, QLoRA) and prompt orchestration - Develop multi-agent AI systems for autonomous customer workflows and decision intelligence - Implement semantic search, hybrid retrieval, and contextual reasoning systems - Design multimodal AI capabilities (text, voice, chat) - Develop and deploy RLHF pipelines, guardrails, and hallucination mitigation frameworks - Establish Responsible AI practices, including fairness, explainability, and compliance - Lead AI governance frameworks for enterprise deployments - Architect distributed training and inference pipelines across GPU clusters - Optimize model performance using quantization, mixed precision (FP16/BF16), and MoE architectures - Reduce latency and cost using frameworks like vLLM, Triton, Ray - Lead and mentor teams of AI engineers, researchers, and architects - Collaborate with product, engineering, and CX teams to deliver AI-powered solutions - Partner with enterprise clients to design and deploy custom AI solutions for contact centers Benefits - Work on cutting-edge AI problems at the intersection of Generative AI and customer experience - Build autonomous AI agents that transform how businesses interact with customers - Lead innovation in GraphRAG and real-time conversational intelligence - Directly impact millions of customer interactions globally Company Description All your information will be kept confidential according to EEO guidelines.

Role Description The Manager, PMO – AI serves as a team manager while leading client-facing AI program governance, delivery assurance, and cross-functional alignment. This role manages AI/Machine Learning (ML) project lifecycles, ensures responsible AI practices, and partners directly with enterprise clients on strategy, roadmaps, and measurable outcomes. How will you make an impact? - Client-Facing Responsibilities - Serve as primary executive-facing PMO leader for AI programs. - Translate client business objectives into AI roadmaps, Objectives & Key Results (OKRs), and Key Performance Indicators (KPIs). - Present portfolio status, risks, options, and value realization to client executives. - Lead steering committees, Quarterly Business Reviews (QBRs), and executive communication. - PMO Leadership & Governance - Establish PMO standards tailored to AI, including AI/ML lifecycle stage gates. - Run portfolio intake, prioritization, funding, and benefits tracking. - Implement AI-augmented reporting, dashboards, and risk sensing. - AI Program Delivery - Oversee end-to-end delivery of AI solutions, including data readiness, model validation, deployment, and adoption. - Ensure alignment to responsible AI principles and compliance. - Partner with Data/ML Engineering, MLOps, Security, and Business stakeholders. - People Leadership - Lead, mentor, and coach PMs, TPMs, and analysts. - Manage staffing, workload balancing, and performance. - Foster a high-performing, client-centric culture. Qualifications - BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required. MBA preferred. - 7–10+ years in program/project management; 3+ managing AI/ML initiatives. - Proven people-leadership experience in managing and coaching direct reports. - Experience delivering complex, client-facing AI programs. - Strong understanding of AI/ML concepts, data governance, and MLOps. - Excellent executive communication and stakeholder leadership. - PMP Certification. Benefits - Join an ever-growing, market disrupting, global company. - Work in a fast-paced, collaborative, and creative environment. - Endless internal career opportunities across multiple roles, disciplines, domains, and locations. Company Description NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. - Known as an innovation powerhouse that excels in AI, cloud and digital. - NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Role Description At Nebius Academy, we're building a hands-on online course for experienced mobile developers on the practical use of Cursor and other AI coding tools in professional mobile development workflows. As the Expert Instructor, you will design and lead interactive live sessions that go beyond passive learning, helping engineers integrate AI tools into their day-to-day development practice. Your audience will be B2B clients: skilled Android developers working in a fast-paced product environment, focused on improving productivity, code quality, and development speed through AI-assisted workflows. You'll collaborate with our course team to design, facilitate, and iterate on expert-led workshops delivered over several weeks. What you will do - Prepare practical live session scenarios for Android developers using Cursor and/or Claude Code, in collaboration with our Instructional Designer; - Conduct live, interactive training sessions and workshops; - Develop reusable materials: code snippets, prompt libraries, challenge tasks, and reference guides; - Review and incorporate feedback from learners to continuously improve session design; - Work with the curriculum team to ensure strong alignment between asynchronous and live content; - Communicate with students on the Q&A session. Qualifications - 5+ years of experience in Android development; - Strong proficiency in Kotlin; - Background in mobile product development (consumer apps, B2B mobile solutions, or adjacent domains); - Hands-on experience with Cursor and/or Claude Code in real development workflows; - Comfort with system design, testing strategies, and Android developer tooling; - Ability to translate complex technical concepts into actionable, engaging learning experiences; - Russian language (some of our students speak Russian); - Excellent spoken English and clear technical communication; - Confident, collaborative, and audience-oriented facilitation style; - Background in developer advocacy, tech leadership, or engineering mentorship; - Strong preparation habits and time management. Requirements - Skilled in live facilitation (or willing to learn fast): you know how to prompt discussions, handle Q&A, and adapt in real-time; - Experience teaching or coaching senior developers or engineering teams; - Familiarity with remote collaboration tools (Zoom, Miro, Slack, VSCode Live Share, etc.). Benefits - Pay Rate: $40/hr. - $85/hr. (Gross Pay). - Remote, hourly collaboration. - Free in-house training on how to be a great tutor and role model for students, choose the appropriate tone of voice when communicating with students, improve soft skills. - Opportunities to develop as a public expert. - Cross-cultural work experience and lots of opportunities for networking with teammates who love what they do.

Role Description As the B2B Global AI & Data Product owner, you will play a pivotal role in shaping and executing the AI and data strategy for B2B Europe footprint. You will work closely with commercial and IT teams to develop standardized data products and a common AI framework, while enabling an AI and Agentic AI marketplace to accelerate reuse and value creation across countries. Responsibilities - Be the owner of the global AI Acceleration vision in B2B Europe, driving the strategy and building the required data foundation for the implementation of AI use cases in the markets. - Identify and prioritize high impact B2B AI Use Cases connected to business goals, needs and opportunities and facilitate creation of an AI/Agentic AI marketplace for the European operations. - Work with commercial and IT teams to establish and drive the adoption of a harmonized set of data products required for the delivery of the AI use cases, as well as for the setting up of a common AI development framework. - Manage the B2B AI Acceleration Program – governance, community building, stakeholder management. Qualifications - A university degree in a relevant field. - 8+ years of experience working with AI models and data. - Very good understanding of the telecom industry and B2B products and services. - Proven experience working in international environments, managing stakeholders from multiple organizations and building topic centered communities. - Excellent communication skills in English, both written and verbal (fluency required). - Strong knowledge of AI/ML concepts, technologies and solutions. - Experience working with data models, data products and creation of data requirements. Benefits - Flexibility & WorkLife Balance: Flexible working hours and the option to work remotely, supporting a healthy balance between professional and personal life. - Development & Career: Comprehensive training and development opportunities to actively support your career growth. - Modern Work Environment: A modern, collaborative workplace with up-to-date equipment and technologies. - Team Culture: An open, supportive, and dynamic team culture where collaboration is highly valued. - Health & Well-being: A wide range of health initiatives and an active occupational health management program. - Attractive Compensation: Performance-based remuneration along with appealing social benefits and perks. - Central Location: Our offices in Bonn offer a central location with excellent transport connections and modern facilities.