About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: Tech Lead/Tech PM Tokenization Experience :: 9.1 - 12 years Job Location: Chennai About the Job: Responsibilities Direct Responsibilities - Centralizing Technical Expertise • Single Point of Contact for Tokenization: • Replace ad-hoc queries to BNP Paribas Switzerland by becoming the internal expert for all tokenization-related technical questions. • Triage, document, and resolve technical issues to avoid redundant requests. • Vendor Coordination: • Consolidate and streamline communication with BNP Paribas Switzerland. • Escalate only critical or unresolved issues to external teams, reducing inefficiencies. - Technical Ownership and Problem-Solving • Solution Deep Dive: • Rapidly master the tokenization solution (architecture, APIs, security protocols, performance considerations). • Assess technical feasibility for all 19 WMIS applications, identifying risks and dependencies. • Troubleshooting and Support: • Diagnose and resolve integration challenges (e.g., compatibility, latency, data mapping). • Develop workarounds or solutions for technical blockers. - Collaboration with Internal and External Teams • Internal Stakeholder Alignment: • Work with application owners, IT teams, and security experts to ensure smooth adoption. • Translate technical requirements into actionable tasks for development teams. • External Vendor Management: • Clarify and validate technical specifications with BNP Paribas Switzerland. • Ensure vendor deliverables meet WMIS standards and timelines. - Roadmap and Implementation Support • Technical Roadmap Contribution: • Help define a phased rollout plan for tokenization, prioritizing applications based on risk, complexity, and WITT milestones. • Hands-On Guidance: • Assist development teams in implementing tokenization (code reviews, testing, validation). • Create technical documentation (integration guides, API specs, troubleshooting FAQs). - Risk, Compliance, and Security • Security and Regulatory Compliance: • Ensure the tokenization solution complies with BNP Paribas security policies and regulatory requirements (GDPR, DORA, Swiss data protection laws). • Collaborate with Data Security and Compliance teams to address audit findings. • Risk Mitigation: • Proactively identify technical risks (e.g., performance bottlenecks, data leaks). • Propose and implement mitigation strategies. - Knowledge Sharing and Training • Internal Training: • Conduct technical workshops for IT and business teams to build internal expertise. • Develop training materials (e.g., runbooks, best practices). • Documentation: • Maintain a knowledge base for tokenization (FAQs, troubleshooting guides, lessons learned). • Share insights with the broader team to reduce dependency on external support. Contributing Responsibilities: We are seeking a Tech Lead to: • Centralize all technical inquiries related to tokenization, reducing dependency on external teams. • Become the internal technical referent for tokenization, ensuring efficiency, consistency, and rapid issue resolution. • Collaborate with BNP Paribas Switzerland while minimizing bottlenecks in communication. • Support the Project Manager in aligning technical execution with the WITT program timeline. This role is critical to ensuring a smooth, scalable, and compliant tokenization deployment. Technical & Behavioral Competencies Technical Skills • Mandatory: • 10+ years in software development, system integration, or data security. • Strong problem-solving skills with the ability to quickly learn and master new technologies. • Experience with APIs, encryption, and data protection (e.g., tokenization, masking, anonymization). • Familiarity with enterprise IT environments (banking/financial services preferred). • Highly Desirable: • Knowledge of tokenization standards (e.g., PCI DSS, ISO 27001). • Experience with cloud-based solutions (AWS, Azure, GCP). • Understanding of regulatory frameworks (GDPR, DORA). Soft Skills • Communication: • Ability to explain complex technical concepts clearly to non-technical stakeholders. • Collaboration: • Strong teamwork and stakeholder management skills. • Autonomy and Adaptability: • Self-starter capable of taking ownership of technical challenges. • Resilient under pressure in a fast-paced, high-stakes environment. Specific Qualifications: Certifications (a plus): • CISSP, CISM (data security). • Cloud certifications (AWS, Azure, GCP). • Tokenization or encryption certifications (e.g., TokenEx, Protegrity). Skills Referential (Required knowledge, skills and abilities) Transversal Skills: o Analytical Ability o Ability to understand, explain and support change o Ability to develop and adapt a process o Ability to manage / facilitate a meeting, seminar, committee, training… o Ability to develop others & improve their skills Behavioral Skills: o Adaptability o Communication skills - oral & written o Critical thinking o Ability to synthetize / simplify Education Level: Master Degree or equivalent - At least 10 years

Role Description As a Product Owner on our team, you will own the product backlog for one or more functional areas of the BetSymphony platform — translating stakeholders needs and business requirements into clear, prioritised, and actionable work for engineering teams. You will be the bridge between the business vision and delivery, working closely with developers, QA, architects, and client-facing stakeholders in a fast-moving, regulated environment. This role is also open to experienced Business Analysts who are ready to take the next step into product ownership — bringing strong requirements and analytical skills and a desire to grow into a fully accountable product role. We are a team that embraces AI-assisted ways of working. We expect our POs to actively use AI tools to improve the speed and quality of discovery, documentation, and backlog management — not as an experiment, but as an everyday practice. Qualifications - 3+ years of experience as a Product Owner or Senior Business Analyst in a software product environment. - Proven ability to write clear, well-structured user stories, acceptance criteria, and functional specifications. - Experience managing and prioritising a product backlog in an Agile/Scrum environment. - Experience in iGaming — knowledge of PAM, sportsbook, casino, payments, etc. - Strong analytical thinking — able to decompose complex business requirements into deliverable increments. - Ability to facilitate requirement workshops, stakeholder interviews, and discovery sessions. - Experience working closely with engineering teams — comfortable discussing technical trade-offs without needing to write code. - Familiarity with API-driven products — ability to read API documentation and validate that requirements are correctly understood by both business and engineering. - Active, proven use of AI-assisted tools (e.g. Claude, ChatGPT, Copilot, Notion AI) to accelerate discovery, documentation, and backlog management. - Strong written and verbal communication skills in English (B2+). - Self-organised, proactive, and comfortable operating in a distributed, multicultural team. Requirements - Experience working on a SaaS or productised platform (as opposed to bespoke client delivery). - Experience with UI/UX collaboration — ability to provide structured feedback on wireframes and user flows. - Experience with data and reporting products — ability to define KPIs and reporting requirements. Responsibilities - Own and maintain the product backlog for an assigned functional area of the BetSymphony platform. - Write and refine user stories, acceptance criteria, and functional requirements to a standard that engineering teams can act on without ambiguity. - Prioritise the backlog in alignment with the platform roadmap, operator requirements, and business value. - Actively use AI tools as part of daily work — for drafting requirements, summarising discovery sessions, generating documentation, and analysing trade-offs. - Facilitate requirement workshops and discovery sessions with internal stakeholders and, where applicable, client teams. - Work closely with engineering, QA, and architecture teams throughout the sprint cycle. - Validate delivered features against acceptance criteria and provide clear, structured feedback. - Maintain clear product documentation in Confluence. - Participate in Scrum ceremonies: backlog refinement, sprint planning, review, and retrospective. - Communicate clearly on scope, priorities, and blockers with the wider product and delivery team.

Title: Product Manager, Trust & Safety Location: San Francisco United States Job Description: About Trust & Safety Roles At Chime, we believe in the power of our product to help people lead healthier financial lives. The Trust & Safety team spans the full member lifecycle and is responsible for keeping our members' accounts safe, ensuring uninterrupted access to their money, and minimizing risk and fraud loss across the platform. We're hiring Product Managers across Trust & Safety to drive critical investments spanning, KYC, support experiences and automation, and disputes. These roles sit at the intersection of customer experience, risk management, operations, and compliance-owning high-impact problem spaces where the tradeoffs are real and the stakes are high. You'll partner closely with Engineering, Data Science, Design, Operations, Risk, and Compliance to define strategy, ship impactful products, and continuously iterate based on data and insights. These are high-impact opportunities to shape how Chime balances growth, safety, and member experience at scale. The base salary offered for this role and level of experience will begin at $150,000 and up to $244,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. This role is in-office in San Francisco Monday - Thursday. Open Roles Trust & Safety at Chime spans multiple product domains. Individual roles focus on one of these areas, contributing to a shared mission of protecting members and enabling safe, scalable growth: - Enrollment & KYC: Build onboarding and identity verification systems that enable fast, low-friction access for legitimate members while preventing fraud such as synthetic identity attacks. - Member Support Experience - Human Agents: Define the tools, workflows, and systems that empower agents to resolve complex member issues with speed, accuracy, and empathy at scale - Member Support Experience - Automation and AI Agents: Develop platforms and automation systems-including AI-driven capabilities-that scale support and back office operations and improve both efficiency and member experience - Disputes: Transform member experiences and design intelligent systems that help members navigate and resolve transaction disputes, balancing member trust, fraud risk, loss exposure, and operational efficiency Across these areas, you'll work on problems that directly impact member trust, financial access, and the long-term integrity of the platform. In these roles, you can expect to - Define and drive product strategy and roadmap within Trust & Safety, balancing customer experience, risk mitigation, and operational efficiency - Own ambiguous, high-impact problem spaces and make thoughtful tradeoffs across technology, operations, compliance, and business goals - Make high-stakes tradeoffs where decisions directly impact fraud loss, member trust, and regulatory compliance - Partner deeply with cross-functional teams-including Engineering, Data Science, Design, Operations, Risk, and Compliance-to deliver scalable, reliable systems - Build and evolve systems that leverage data, experimentation, and (where applicable) machine learning and AI to improve outcomes - Define clear metrics and success frameworks, using data to drive continuous improvement across member experience, risk outcomes, and operational performance - Influence cross-functional strategy and align stakeholders across diverse priorities and constraints - Drive execution in mission-critical environments where reliability, security, and compliance are non-negotiable - Contribute to the evolution of Trust & Safety and Operations at Chime by identifying new opportunities, shaping long-term strategy, and raising the bar for product thinking To thrive in these roles, you have - 4-10+ years of experience as a Product Manager (leveling will vary based on experience and scope) - Experience working on complex product problems involving risk, operations, platforms, or customer-facing systems - Strong product judgment and the ability to navigate ambiguity and make principled tradeoffs - A strategic mindset paired with the ability to translate vision into practical execution - Proven ability to influence and align cross-functional stakeholders across technical and non-technical teams - Strong analytical skills, with experience using data to inform decisions and measure impact - Customer empathy, with the ability to deeply understand user needs and translate them into product solutions - Comfort operating in fast-moving, high-stakes environments with evolving constraints - Passion for Chime's mission of helping members lead healthier financial lives #LI-TP1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank*-on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't-who will? - Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees - Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. - In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute - Competitive salary based on experience - 401k match plus great medical, dental, vision, life, and disability benefits - Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off - 1% of your time off to support local community organizations of your choice - Annual wellness stipend to use towards eligible wellness related expenses - Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents - Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. - In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! - A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. Create a Job Alert Interested in building your career at Chime Financial, Inc? Get future opportunities sent straight to your email. Create alert Apply for this job - indicates a required field Autofill with MyGreenhouse

Title: Manager Product Management Location: USA remote Job Description: ***This role is based at our corporate office in Dallas, TX, or Remote*** Exceptional Hospitality Starts with You This is your chance to be part of a team that is revolutionizing human hospitality in a digital world. As a Product Manager for Hilton's Contact Center technologies, you will bring your technical skills to a hospitality company with an award-winning culture. Reporting to the Senior Manager Product Management, you will help drive forward the Guest Engagement Manager platform, simplifying and enhancing both our guest and agent experience with a focus on automation, customer support capabilities, and data-driven usability. What you'll do during a typical day: - Guide the Hilton Reservation & Customer Care Product roadmap, especially as it relates to the Guest Engagement Manager platform - Define and present new product concepts to technical and non-technical partners - Write top-notch requirements and work with the development team to build and bring concepts to life for our contact center agents - Collaborate with Engineering and Design in an Agile environment to build new features and solve product issues - Apply a blend of data and qualitative feedback to find opportunities to enhance the customer experience through supported products - Partner with business leads and analytics to define and refine success metrics, ensuring reporting and measurability of initiatives - Pinpoint customer needs (owners, Hilton Honors members, guests, partners, and Team Members) to help define and prioritize product features that drive the most impact How you'll collaborate with others: - Build trusted working relationships across Hilton, including working with software engineering, experience design, contact center operations and analytics, brands, property, policy/regulatory, and market-facing teams - Work with the contact center business and operations leadership to align on objectives and priorities - Partner with internal Product teams on cross-functional projects Deliverables you'll take ownership of: - Identify and build new opportunities to improve the contact center agent experience and automate internal processes with new product capabilities - Define and prioritize Guest Engagement Manager features working with Technology, UX and Accessibility What It Takes to Make the Stay You have these minimum qualifications: - Five (5) years of work experience in Product Management, Technology Project Management, Program Management or related field - Experience in roadmap planning along with writing detailed product specs and documentation - Experience in an Agile or Scrum It would be useful if you have: - Bachelor's degree in Business, Computer Science, Engineering or related fields - Seven (7) years of work experience in Product Management, Technology Project Management, Program Management or related field - Contact Center technology experience - Experience writing user stories using tools like Jira and gathering requirements from several partners - Experience in the hospitality, travel, or transportation industry How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work. Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $90,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE Schedule : Full-time Brand: Hilton Corporate Shift : Day Job Job Level : Manager Job : Technology