Role Description Start your ESL Career and be Kids' Core ESL Tutor with EDGE, no experience needed! Build real teaching experience in a structured, well-supported online environment. A high-demand teaching track where tutors support a steady flow of young learners and build strong weekly rhythm through structured programs and real support. - Type: Part-Time / Full-Time - Rate: Php 140-160/hour - Schedule: Weekend: 9am - 10pm, Weekdays: 6pm - 10pm - Students: Children - Region: APAC-focused with global learners As a Core Tutor, you will: - Teach learners from 30+ nationalities and gain global classroom exposure. - Conduct one-on-one and small group classes. - Use props, Total Physical Response (TPR), and engaging techniques to keep learners motivated. - Strengthen your communication and teaching skills through live sessions. - Unlock opportunities to advance into Premium and Plus projects with higher rates, added perks, and leadership tracks. Qualifications - University graduate (any 4-year course) - Bachelor's diploma and Transcript of Records (TOR) - Philippine bank account (for payroll purposes) - Standard pronunciation - Enjoys working with children - Applicants without online ESL experience are welcome - TEFL certificate or willingness to obtain one - NBI or Police Clearance Requirements - Laptop or desktop with Intel i5 8th Gen or higher, at least 8GB RAM, CPU score 3500 or above - 1080p webcam and noise-canceling headset - Wired internet with at least 25 Mbps plus 15 Mbps backup - Mobile hotspots are not accepted - Power backup for a minimum of 8 hours Benefits - ✅ Work From Home Setup: Teach remotely with flexible scheduling and consistent class demand. - ✅ More Ways to Earn: Eligible tutors can onboard into multiple projects, with potential monthly earnings of Php 32,000 to 40,000. - ✅ 24/7 Human Support: Round-the-clock assistance plus ready-made lesson materials so you are never teaching alone. - ✅ Visible Career Growth: Access paid international training and performance-based promotions. - ✅ Tutor-First Benefits: Enjoy HMO coverage and performance bonuses for active tutors. Company Description EDGE Tutor supports Filipino educators by delivering world-class online tutoring to global learners. As a managed tutoring delivery partner, we take care of training, coaching, lesson support, and coordination so you can focus on teaching with confidence and consistency. All applicants will undergo intensive training and account screening.

Role Description The Operations Coordinator helps power Watson Institute’s People & Operations Team, ensuring the seamless day-to-day functioning of core operational systems. This role reports to the Associate VP of Operations and supports Talent, Financial, and IT operations. This person thrives in a fast-paced, scaling environment, is highly organized, and is comfortable navigating shifting priorities and high-pressure moments with strong attention to detail and follow-through. Talent Operations (40%) - ATS Management & Candidate Coordination: Support the Operations Manager in maintaining the applicant tracking system (ATS), ensuring candidate pipelines, stages, and records are accurate, organized, and consistently up to date, while coordinating interview scheduling and supporting candidate movement through each stage of the hiring process. - Candidate Communication: Manage timely and professional communication with candidates throughout the hiring process, ensuring consistent updates and a positive candidate experience at every stage. - Onboarding Logistics: Support the Operations Manager in coordinating onboarding processes for new hires by executing key logistics, including creating and maintaining onboarding trackers within Monday.com (Work OS), coordinating schedules with internal team members and new hires, and managing system setup (e.g., email creation, platform access, and permissions) to ensure a smooth start. - Talent Pipeline Support: Leverage the applicant tracking system (ATS) to support the upkeep of an evergreen talent pipeline by organizing candidate records, revisiting prior applicants, and ensuring strong candidates remain accessible and easy to re-engage for future roles. Finance Operations (30%) - Transfers & Disbursements: Execute and track financial transfers, including Fellow stipends and vendor payments, using platforms such as Wise to manage high-volume, time-sensitive domestic and international disbursements. - Fellowship Financial Coordination: Support Program Managers in managing Fellow stipend processes, assisting with stipend-related questions, and delivering clear, engaging presentations to Fellows on stipend processes and expectations. - Expense Tracking & Follow-ups: Support People & Operations expense management processes by ensuring receipts and submissions in Expensify and Airtable are complete and accurately recorded, and by following up with team members on missing or incomplete information. - Financial Documentation & Organization: Support financial processes by maintaining and organizing trackers within Monday.com and Google Sheets, ensuring accurate records and clear visibility across disbursements. IT & Systems (10%) - Google Workspace: Optimize the management and organization of the Google Workspace Admin account, ensuring systems are structured to support team growth and evolving organizational needs. - User Set Up: Oversee user account setup, access, and permissions across platforms (e.g., Google Workspace, Slack), ensuring appropriate access and role alignment. - System Organization: Maintain and improve system organization, including file structures, shared drives, and internal documentation for ease of use and scalability. - Team Support: Serve as the primary point of contact for internal technical support, troubleshooting issues, and ensuring timely resolution. - Security Improvements: Proactively identify opportunities to improve security. Supporting UFOs (20% of their time) - Support the Associate VP of Operations in executing urgent, organization-wide priorities by assisting with time-sensitive tasks, maintaining organization, and ensuring timely follow-through across key initiatives. - New responsibilities may develop as the Operations Coordinator position evolves. Qualifications - Demonstrate an eagerness to join a team with high standards for quality and excellence. - Hold a high bar for quality and detail, with a strong ability to spot inconsistencies in writing, formatting, and communication. - Be highly organized and process-driven, using systems, trackers, and clear workflows to manage work accurately and efficiently. - Operate with intention and structure, planning ahead and creating order in complex or fast-moving environments. - Take ownership and follow through, approaching work with a results-driven mindset and ensuring responsibilities are completed end-to-end. - Demonstrate high integrity, exercising sound judgment, handling sensitive information responsibly, and making decisions aligned with the organization’s values. - Think in systems, with experience building, improving, and managing processes that support consistent and reliable execution. Requirements - A deep-seated passion for building and strengthening the operational infrastructure that enables Watson Institute to equip the most promising impact-driven entrepreneurs, small business owners, and leaders with the skills, networks, and resources to grow. - The ability to ‘weather the storm’, remaining organized, focused, and detail-oriented during fast-paced, high-volume, and time-sensitive periods, while maintaining a high standard of execution. - A natural inclination to build strong relationships and communicate effectively across teams, supporting collaboration and clarity in day-to-day operations. - Excellent verbal and written communication skills. - A systems-oriented and highly organized approach to their work. - Confidence navigating tech systems, with experience in tools such as Google Workspace Admin and an interest in building and maintaining scalable internal systems. - Eagerness to use applicant tracking systems (ATS) to improve and elevate the candidate experience, helping position Watson Institute as an industry leader in candidate experience. - Familiarity with Monday.com or similar workflow management tools. - Exposure to SaaS-based tools to support operational workflows, with familiarity in expense management platforms such as Expensify preferred. - The ability to quickly learn and navigate new systems in a fast-paced, scaling environment. Benefits - Competitive base salary according to experience: $60,000.00-$65,000.00. - An Annual Happiness Fund that increases with time and seniority. - Unlimited PTO (with 3 weeks of required vacation time per year). - Healthcare benefit via Thatch (ICHRA provider), where employees have the option to apply this amount towards their choice of medical plans, with the option to add vision and dental plans. - Retirement account through Guideline, with an automatic 3% contribution. The Vitals - The Operations Coordinator is a full-time commitment and reports to the Associate VP of Operations. - The Operations Coordinator can work remotely, but should be based in AZ, CO, DC, FL, GA, MD, ME, OK, PA, or SC. - We accept applications on a rolling basis until the position is filled. - The start date for this position is August 10, 2026. - We use E-Verify to confirm the identity and employment eligibility of all new hires.

Role Description This role owns the systems and content that power great customer support at Hallow — our Help Center, our internal knowledge base, and the automations that put both to work. You'll be the connective tissue between what customers experience, what our support team needs, and what the engineers are building — translating clearly in all directions and making sure issues and bugs get addressed efficiently. - Own and maintain our Help Center and support knowledge base, ensuring content is accurate, current, and written in a voice that reflects our mission and connects with users. - Identify trends in user confusion and repeat questions — and proactively close those gaps through documentation, internal guides, and process improvements. - Serve as the primary intake and triage point for bugs and product issues reported by customers or internal teams — validating, de-duplicating, and prioritizing before escalating to Product and Engineering. - Design and implement AI-powered automations in Intercom to elevate our support operations infrastructure. - Act as the liaison between non-engineering staff (including Customer Support) and Engineering. - Track the status of reported issues and communicate relevant updates back to the Support team. - Collaborate with Support, Product, and Engineering on communicating feature releases and product updates on an ongoing basis. Qualifications - 3+ years of experience in Knowledge Base Management, IT Support, Customer Operations, Customer Support, Customer Success, Project Management, or a related role. - Experience working closely with product or engineering teams is a strong plus. - Strong written communication skills, with the ability to translate technical or product concepts into clear, user-friendly language. - Comfortable in technical conversations; familiarity with APIs, integrations, or tools like Python/Claude Code is a plus. - Experience with tools such as Intercom, Slack, ClickUp, or Jira is also helpful. Requirements - Ability to assess issue severity, prioritize effectively, and push back when necessary to protect focus and quality. - Strong project management skills to ensure bugs and issues move through the pipeline while managing multiple help center drafts. - Comfortable working independently, managing competing priorities, and collaborating across teams in a remote environment. - Flexibility to manage competing priorities during high-volume periods and adapt as processes and products evolve. Benefits - Competitive market rates in terms of equity, cash, & benefits. - Unlimited PTO. - Insurance. - Remote-flexible work. - Fully paid parental leave. - 401(k) match. - Stipends for spiritual development, health & wellness, home-office, and learning. - Discretionary bonus eligibility at the end of each fiscal year. Compensation Range $70,000 - $85,000 USD per year. The above range only includes cash compensation. Each full-time employee in the US also receives equity compensation, alongside a top-tier benefits package.

• Your main goal will be to enable scalable, data-driven GTM growth in AMER by driving strategic planning, sales segmentation, and continuous process improvements. • Partner with the VP of US Sales to develop regional sales strategies, quotas, and territory plans. • Analyze sales data to generate actionable insights and drive performance improvement. • Translate data into strategic recommendations that inform revenue targets and growth initiatives. • Support accurate forecasting, pipeline management, and performance reviews across the AMER region. • Participate in the regional operating cadence and ensure alignment with global RevOps processes. • Design and implement scalable reporting frameworks to track regional sales performance. • Continuously improve sales and RevOps processes for efficiency, consistency, and scalability. • Collaborate with the GTM Systems & Automation team to identify automation opportunities and implement best practices. • Lead initiatives to optimize tools, workflows, and enablement processes for regional teams. • Lead and coordinate cross-functional GTM initiatives that drive operational excellence. • Ensure alignment across Sales, RevOps, Finance, and Systems teams on key projects. • Manage programs from concept to execution, ensuring deliverables are on time and measurable.