Business Process Manager Location: New York, New York (Hybrid) Employment Type: Contract Role Overview This position will support global commerce operations by managing pricing and availability configurations for direct-to-consumer streaming products. This role is detail-oriented and configuration-heavy, with most work performed in a proprietary internal tool. The ideal candidate is an organized self-starter with communication skills, attention to detail, and the ability to concurrently manage multiple workstreams and projects. Key Responsibilities - Perform manual configuration and updates within a proprietary commerce tool. - Maintain pricing and availability data for streaming products across global markets. - Execute pricing updates, including country-level price changes. - Work with the Commerce Operations Manager and cross-functionally to ensure successful launches. - Support documentation upkeep using Google Workspace tools. - Create and manage tickets and documentation in Confluence, JIRA, and Airtable as needed. - Track changes and ensure accuracy across repetitive and time-sensitive tasks. - Communicate with cross-functional partners to coordinate updates and changes. Required Qualifications - Attention to detail and organizational skills. - Ability to manage repetitive, configuration-heavy work accurately. - Written and verbal communication skills. - Comfort working with documentation and basic spreadsheet or word-processing tools. - Ability to track multiple updates and understand changes. Preferred Qualifications - Project management experience. - Experience in data entry or configuration-focused roles. - Familiarity with JIRA, Confluence, Airtable, or similar tools. - Digital subscription business and/or entertainment industry experience. - Commerce or payment-related experience. Work Environment This role requires four days per week onsite in New York, with Fridays remote. The work environment is a collaborative, cross-functional team setting. Contract Notes This is a six-month contract position. There is potential for extension based on performance and leadership approval. We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apex uses a virtual recruiter as part of the application process. Click here for more details. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Employee Type: Contract Location: York, NY, US Job Type: Date Posted: April 30, 2026 Pay Range: $40 - $50 per hour Similar Jobs - SAP Business Process Manager - Sr. Business Process Mapping Consultant - Business Support Manager - Business Support Manager - Process Engineer 4 - O2A Process Engineering Consultant

Role Description The Project Manager is responsible for assisting our Project Management team in coordinating projects, sales, and material procurement. They will schedule, plan, forecast, and prepare project reports, along with performing engineering services in accordance with, but not limited to, Australian Standards and regulations. The Project Engineer will be exposed to a range of FRP/composite products, including Treadwell’s ACCESS SYSTEMS™, EnviroTREAD™, SecurEX™ and EcoEX™ ranges. - Lead and oversee structural and water infrastructure projects from initiation to completion, ensuring adherence to scope, schedule, and budget. - Collaborate with Project Engineers to deliver complex and customised projects on time. - Work with cross-functional teams to ensure effective project delivery, including engineers, designers, contractors, and clients. - Develop and maintain comprehensive project plans outlining goals, tasks, timelines, and resource allocation. - Monitor project progress using internal systems (ERP, Power BI Reports, Gantt charts) to identify and mitigate potential risks. - Maintain clear communication channels among team members, stakeholders, and clients, providing regular updates. - Ensure compliance with industry standards, regulations, and safety protocols throughout project execution. - Oversee procurement activities, vendor selection, and contract management. - Ensure projects are managed in a timely manner and in a cost-effective manner while keeping the overall Gross Profit (GP) and EBITDA as per the Treadwell standards. - Lead project meetings, workshops, and presentations to communicate project status and gather feedback. - Prepare accurate project documentation, including reports, budgets, and technical specifications. Qualifications - A degree in Civil, Structural, Materials or Mechanical Engineering. - Proven experience of advising clients of a technical product. - Ideally have previous exposure to FRP and composite materials/products. - Knowledge and understanding of dealing with the management of infrastructure projects. - Have an understanding of what is required for managing structural projects. - Have an understanding of project management work, processes and responsibilities. - Hold a valid driver’s license. - Have a strong English proficiency to easily and clearly explain and communicate information with clients. - Open to learning and development opportunities with an ability to learn quickly. - Be proficient with AS standards: AS 1170, AS 1428, AS 2156 and AS 1657. - Have close attention to detail and strong relationship building skills. - Able to present products, services and technical information in a professional, structured manner, face-to-face with clients. - Be confident with strong written and verbal communication skills. - Able to read drawings and understand a technical product. - Advanced user of Microsoft Excel. - Ideally have experience with ERP systems. - Able to follow directions and work with limited supervision. - Be self-motivated and committed and able to meet all required deadlines. - Good teamworking skills. Requirements - Have a good understanding of our ERP system. - Show improvement in understanding technical drawings. - Complete all jobs with the highest degree of attention, regard, care and detail. - Ability to learn and grasp basic and complex concepts at an excelled rate. - Understanding Treadwell’s different FRP product ranges and the service/quality we offer. - Understanding Treadwell’s procedures and operations from sales to dispatch. - Maintaining low costs and saving expenses where necessary. - Keeping a positive mindset, coming forward with any concerns and exercising good judgement at all times. - Being transparent with all updates, progress and status of jobs. - Respect, practice and uphold the Company’s vision, mission, core values and strategic statement. - Collaborate with other departments to ensure the finished product is in regulation and delivered on time and in full. - Ensure that the corporate drawing standards are utilised as guidelines at all times. - Should display competency of handling basic/custom projects on their own after 2-4 months. - Should display competency of handling complex projects on their own after 4-6 months. Career Growth - Depending on demand as well as individual and company performance, this position may evolve or the incumbent may gain the required knowledge to transition to other more senior positions. - Depending on demand as well as individual and company performance, all employees have the chance to rise through the ranks and be trained and exposed to other departments and operational duties.

Role Description The Clinical Trial Liaison (CTL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in Kardigan clinical trials. The CTL supports Global Development clinical study execution as the local field-based representative for Kardigan in one or more countries/regions supporting clinical development programs. The CTL interacts with investigator sites and other parties related to clinical trial execution. Depending on trial needs and status, some periods will involve extensive travel, up to 70%, to support site teams, troubleshoot challenges, and foster strong, collaborative relationships. The CTL provides regional and country specific insights to support study feasibility, site identification and selection, and patient recruitment and retention initiatives. In collaboration with the study team, the CTL both identifies and helps facilitate resolution of investigator site issues. The CTL will work in concert with Kardigan’s clinical trial teams to ensure that investigators and site staff have a thorough scientific understanding of the investigational agents being used in the study, the trial’s eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site’s strategy used to identify potentially eligible subjects. The CTL must also understand how the trial fits into the site’s pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains “top of mind” with investigators and staff. The CTL will function as part of the study and CRO teams. Furthermore, the CTL will serve as liaison with key investigators to help ensure that they receive assistance with any queries and that any concerns they have are promptly transmitted to the trial’s sponsor. Duties and Responsibilities - Provide country/regional operational insight into site feasibility and selection and overall patient recruitment strategy - Identify and cultivate high-quality cardiovascular investigators - Communicate scientific and clinical information clearly and accurately, ensuring sites understand study objectives, rationale, investigational product profile, and any updates or amendments - Collaborate with Clinical Operations and Clinical Development - Participate in clinical study team meetings and quality meetings where necessary providing input to study teams on operational issues based on site visits and contacts - Attend and present at SIVs, investigator meetings, monitor workshops/training - Participate in site visits with investigator site staff and/or CRO representatives, or independently, in support of clinical trial execution and report back to study teams e.g. feasibility, startup activities, enrolment or escalated study/site issues - Support enrollment and retention efforts through tailored discussion, data-driven insights, and strong relationship-building - Responsible for review, documentation and follow up of investigator site issues including tracking metrics - Provides sponsor regional operational support and acts as point of escalation for investigator sites as appropriate - Identify and escalate site needs, barriers, or operational challenges to the Clinical Operations and Medical teams - Participate in Regulatory GCP inspections and/or audits at investigator sites as sponsor representative - Complete all administrative responsibilities consistent with SOPs and departmental guidelines including but not limited to required training, field activity documentation, expense reporting, and other assigned tasks - Understand the scientific basis of assigned clinical trials - Support creation of educational materials to effectively communicate the science behind the clinical trial - Be able to communicate the scientific basis of the trials to other team members, investigators and site staff - Identify effective prescreening strategies for each trial and recommend improvements - Provide detailed reports of interactions with investigators and site staff - Partner with Medical Affairs, Clinical Operations, and other cross-functional stakeholders to ensure consistent messaging and aligned site support - Ensure all interactions comply with regulatory, ethical, and company standards Qualifications - Minimum Bachelor’s degree, master’s preferred or terminal degree (MD, PhD or PharmD) - 10+ years relevant industry and/or CRO experience required - Extensive experience in site facing clinical trial operations required - Cardiovascular clinical trial experience and expertise in cardiovascular disease (e.g., heart failure, cardiomyopathies, hypertension, cardiometabolic disease, etc.) preferred - Extensive medical and scientific knowledge and clinical development understanding - Excellent communicator of technical and scientific information - Excellent interpersonal skills and demonstrated collaborative as well as independent working style - Ability to build relations with the external medical community - Proactive and self-motivated, ability to align activities with the clinical development plans (CDPs) - Strong organizational skills with effective use of time and prioritization - Cross cultural awareness - Fluency in English and in local language in country of residence required - A working knowledge of ICH/GCP - Computer skills including Excel, Word, and PowerPoint - A willingness to travel frequently within assigned geographical territory, including overnight travel - Valid driver’s license Requirements - Exact Compensation may vary based on skills, experience and location - Pay range: $244,000 — $318,000 USD

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Quote Support Manager to join our Deal Desk Operations team. This role is based in Mohali, India, reporting to the Director, Global Deal Operations. The Quote Support Manager will support Sales and the deal process while managing the Quote Support team, ensuring successful execution of the quote process with adherence to strategy, commitments, and goals, as well as compliance with policies and procedures. You’ll be responsible for leading and developing an efficient and productive team while supporting the Sales organization. What you’ll do (Role Expectations) - Provide day to day leadership, providing guidance to a team of analysts on decision making and critical thinking, supporting the business in achieving long term goals - Subject Matter Expert on your team’s activities and responsibilities and serve as an escalation point on Quote-To-Order processes, identifying cause, and ensuring appropriate resource(s) are engaged for resolution - Partner with peer organizations and leadership to drive global best practices, refine policies, strategies, and processes - Leverage reporting and analytics to mitigate potential contract and order issues as well as for measuring the team’s key performance indicators - Work with your team members to create goals that support their career development objectives Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization. - You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action. What We’re Looking for (Minimum Qualifications) - Demonstrated lead or management experience - 5+ years experience in a Deal Desk, Sales Operations Support, Quote Support, or Order Management - Proficient with Salesforce.com, Quote applications (preferably CPQ), MS Office, and G-suite, Tableau, and Salesforce Reporting What Will Make You Stand Out (Preferred Qualifications) - Experience in High-Tech/SaaS industry - Bachelor's degree in Business Administration/Management, Finance or a related field #LI-Hybrid #LI-LK2 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.