• Manage complex calendars and schedules for multiple executives, including arranging meetings, appointments, and travel itineraries. • Coordinate and schedule internal and external meetings, conference calls, and video conferences, ensuring all necessary resources are in place. • Prepare and distribute agendas, presentations, and other materials for meetings, taking minutes and following up on action items as needed. • Act as a liaison between executives and internal/external stakeholders, managing communications and responding to inquiries on their behalf. • Anticipate the needs of executives and proactively handle administrative tasks, such as expense reporting, document preparation, and file management. • Assist in special projects and initiatives as assigned, collaborating with other members of the administrative team and cross-functional departments. • Maintain confidentiality and discretion when handling sensitive information and confidential matters.

• Manage executive calendars, appointments, and scheduling across multiple time zones • Organize meetings, prepare agendas, and take detailed meeting notes or action items • Handle email and inbox management, including responding to inquiries, filtering messages, and prioritizing communication • Manage text and email communication with clients, partners, and internal teams in a timely and professional manner • Handle inbound and outbound phone calls, ensuring clear, confident, and professional communication • Perform menu programming updates and maintenance with accuracy and attention to detail • Submit and track paperwork, applications, and required documentation efficiently • Prepare professional correspondence, reports, proposals, and presentations • Perform data entry, maintain spreadsheets, and update CRM systems with accuracy • Conduct research and compile information into clear, actionable summaries • Manage project timelines using tools such as Asana, Trello, or ClickUp, ensuring deliverables are completed on time • Maintain digital filing systems and organize shared drives for easy access to information • Draft standard operating procedures (SOPs) or process documentation for recurring tasks • Protect and handle confidential or sensitive business information with discretion • Provide general administrative support to leadership and assist with special projects as needed

Role Description We are looking for a highly organized and proactive Virtual Assistant to support daily administrative, operational, and communication needs. The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities with minimal supervision. This role requires excellent communication skills, strong time management, and the ability to work efficiently in a fast-paced environment. A key focus of this role includes menu programming, paperwork submission, and client communication. - Manage executive calendars, appointments, and scheduling across multiple time zones - Organize meetings, prepare agendas, and take detailed meeting notes or action items - Handle email and inbox management, including responding to inquiries, filtering messages, and prioritizing communication - Manage text and email communication with clients, partners, and internal teams in a timely and professional manner - Handle inbound and outbound phone calls, ensuring clear, confident, and professional communication - Perform menu programming updates and maintenance with accuracy and attention to detail - Submit and track paperwork, applications, and required documentation efficiently - Prepare professional correspondence, reports, proposals, and presentations - Perform data entry, maintain spreadsheets, and update CRM systems with accuracy - Conduct research and compile information into clear, actionable summaries - Manage project timelines using tools such as Asana, Trello, or ClickUp, ensuring deliverables are completed on time - Maintain digital filing systems and organize shared drives for easy access to information - Draft standard operating procedures (SOPs) or process documentation for recurring tasks - Protect and handle confidential or sensitive business information with discretion - Provide general administrative support to leadership and assist with special projects as needed Qualifications - At least 2 years of experience as a Virtual Assistant, Executive Assistant, or Administrative Coordinator - Fluent in English and Spanish (spoken and written) - Excellent verbal communication skills, including confidence speaking on the phone - Strong written communication skills with attention to clarity and professionalism - Proficient in Google Workspace (Docs, Sheets, Drive, Calendar) or Microsoft Office Suite - Experience with CRM and project management tools (e.g., HubSpot, ClickUp, Asana, Trello, Slack, Notion) - Ability to manage multiple priorities while maintaining strong attention to detail - Strong organizational, analytical, and problem-solving abilities Benefits - Opportunity to contribute to a growing business by enhancing efficiency and client experience - Supportive and collaborative work environment - Paid training - Work from home

• Welcome and guide patients. • Manage telephone calls and appointment scheduling. • Maintain and manage medical records. • Draft and send administrative correspondence. • Work closely with healthcare professionals to ensure patient follow-up.