Role Description We are looking for a highly organized and proactive Virtual Assistant to support daily administrative, operational, and communication needs. The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities with minimal supervision. This role requires excellent communication skills, strong time management, and the ability to work efficiently in a fast-paced environment. A key focus of this role includes menu programming, paperwork submission, and client communication. - Manage executive calendars, appointments, and scheduling across multiple time zones - Organize meetings, prepare agendas, and take detailed meeting notes or action items - Handle email and inbox management, including responding to inquiries, filtering messages, and prioritizing communication - Manage text and email communication with clients, partners, and internal teams in a timely and professional manner - Handle inbound and outbound phone calls, ensuring clear, confident, and professional communication - Perform menu programming updates and maintenance with accuracy and attention to detail - Submit and track paperwork, applications, and required documentation efficiently - Prepare professional correspondence, reports, proposals, and presentations - Perform data entry, maintain spreadsheets, and update CRM systems with accuracy - Conduct research and compile information into clear, actionable summaries - Manage project timelines using tools such as Asana, Trello, or ClickUp, ensuring deliverables are completed on time - Maintain digital filing systems and organize shared drives for easy access to information - Draft standard operating procedures (SOPs) or process documentation for recurring tasks - Protect and handle confidential or sensitive business information with discretion - Provide general administrative support to leadership and assist with special projects as needed Qualifications - At least 2 years of experience as a Virtual Assistant, Executive Assistant, or Administrative Coordinator - Fluent in English and Spanish (spoken and written) - Excellent verbal communication skills, including confidence speaking on the phone - Strong written communication skills with attention to clarity and professionalism - Proficient in Google Workspace (Docs, Sheets, Drive, Calendar) or Microsoft Office Suite - Experience with CRM and project management tools (e.g., HubSpot, ClickUp, Asana, Trello, Slack, Notion) - Ability to manage multiple priorities while maintaining strong attention to detail - Strong organizational, analytical, and problem-solving abilities Benefits - Opportunity to contribute to a growing business by enhancing efficiency and client experience - Supportive and collaborative work environment - Paid training - Work from home

• Welcome and guide patients. • Manage telephone calls and appointment scheduling. • Maintain and manage medical records. • Draft and send administrative correspondence. • Work closely with healthcare professionals to ensure patient follow-up.

Title: Board Secretary Location: Australia Job Description: - Full-time, ongoing appointment - Hybrid and flexible work arrangements | National role The Australian Curriculum, Assessment and Reporting Authority (ACARA) is all about education. ACARA's vision is to inspire improvement in the learning of all young Australians through world-class curriculum, assessment and reporting. We are an organisation with strong passion, pride and commitment to our work. Our work culture is highly collaborative and supportive. We are proud that we are genuinely contributing to Australia's future, through the important role we play in students' lives. A positive environment at ACARA has helped establish a strong working culture, in which employees feel inspired, listened to, and enabled. ACARA is seeking an experienced and highly capable Board Secretary to provide expert governance leadership and support to its Board and Executive. This pivotal role ensures the Board operates effectively and meets its statutory obligations, while enabling informed decision-making at the highest levels. Working closely with the Chair, CEO, Executive Leadership Team and collaborating across the organisation, you will play a key role in strengthening governance practices and supporting organisational performance. About the position: The position will: - Act as Secretary to the ACARA Board, managing agendas, papers, meeting schedules and minutes - Provide high-level governance advice and secretariat support to the Chair, Deputy Chair and Board members - Develop, implement and review governance policies, processes and frameworks - Collaborate with internal stakeholders to ensure preparation of high-quality papers and reports that enable effective Board decision making - Manage relationships with key governance bodies including committees and external stakeholders To be successful, you will have: - Tertiary qualifications in governance, public administration, law or a related discipline - Extensive experience as a Board Secretary providing governance advice to Boards, senior executives and committees, ideally within the education sector - Strong knowledge of Commonwealth governance frameworks, including the PGPA Act and related legislation - Excellent senior stakeholder engagement skills with the ability to influence at a national level - Advanced analytical and problem-solving capabilities, with experience preparing high-level reports and briefings This role is an ongoing position that will require some travel across Australia. For more information, please view our Position Description ACARA offers an attractive salary range, commencing at $168,235 base per annum (plus superannuation). Please check out our LinkedIn page ACARA LinkedIn and website ACARA website. ACARA embraces a diverse workforce culture and is an Equal Employment Opportunity (EEO) Employer that welcomes applications from First Nations Australians. Any offer of employment will be subject to satisfactory verification of your right to work in Australia and a police clearance check and may include a working with children check.

• Calendar management: Manage and optimize the CEO’s calendar across multiple time zones (ET/UK), including prioritization, scheduling, rescheduling, and conflict resolution • Coordinate internal and external meetings with executives, partners, and customers • Organize and manage executive travel (flights, hotels, transfers, itineraries, last-minute changes) • Handle inbox/email support, including professional drafting and follow-ups • Support communication and coordination via Slack, WhatsApp, email, and calls • Assist with expense tracking, receipts, and basic administrative support • Handle urgent requests quickly and efficiently with strong attention to detail