Tebra logo
Tebra

We empower independent practices to bring modernized care to patients everywhere.

Implementation Specialist

Location

United States

Posted

28 days ago

Salary

$26 - $28 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Implementation Specialist

Tebra

Role Description An Implementation Specialist welcomes, coordinates and sets expectations for our customers during their first experiences with Tebra. - Own end-to-end onboarding experience for new customers; involves leading a series of milestone onboarding calls over a 60-day period. - Embrace a sense of ownership over the customer’s onboarding experience and success in their first year with Tebra. - Deliver world-class customer service; create engaging and energetic momentum with customers. - Provide timely communication to assigned customers and internal teams; includes email, phone, and scheduling calls. - Set proper partnership expectations regarding timeline, points of contact, how to receive help, etc. - Gather requirements, contact information & preferences, value drivers and other preferences relevant to product mix purchased. - Identify potential areas of risk if expectations are not aligned, escalate accordingly. - Guide customers through relevant self-paced eLearnings; provide hands-on training as needed by the customer. - Ensure customers are fully set up and adoption of applicable product features is completed before onboarding graduation. - Effectively collaborate internally to leverage resources to ensure each customer’s success. - Demonstrate exceptional problem solving and ability to navigate customer concerns. - Be a product expert and clearly communicate the value of the Tebra product to address all customer needs. - Adapt to evolving internal processes and contribute to continuous improvement efforts, including providing feedback and supporting onboarding workflow optimization. - Ensure accurate and thorough documentation of all customer interactions, key milestones, requirements, and decisions throughout the onboarding lifecycle. Qualifications - 1-2 years of customer facing experience leading or supporting implementations of software solutions. - Experience specifically in SaaS environments in a project coordinator or customer success role is a plus. - Strong analytical skills, project management or project coordinator background. - Excellent communication skills. - Good negotiation, conflict resolution and influencing skills. - Strong multi-tasking, results oriented skills. - Ability to work in a fast-paced environment. Requirements - Remote Pay Range: $26.15 — $27.89 USD Benefits - United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences. - Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences. Company Description Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. - Start with the Customer: We get to know our customers - and their patients - and look at the world through their lens. - Keep It Simple: Healthcare is too complex. We aim to simplify it for everyone. - Stay Entrepreneurial: We reject the status quo and solve problems with creativity, perseverance, and a bias to action. - Better Together: We are diverse, humble, and collaborative. We put the team first and win together. - Celebrate Success: Life is short and joy is underrated. We take time to have fun and celebrate success.

Related Job Pages

More Implementation Specialist Jobs

Senior Project Officer Reform Implementation

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Senior Project Officer Reform Implementation Location: Australia, Sydney Job Description: Exciting opportunity to join Liquor and Gaming NSW, we're responsible for regulating liquor, wagering, gaming, and registered clubs in NSW This is a Clerk Grade 9/10 role with a salary range of $129,464 - $133,105 per annum plus superannuation Ongoing role based in Sydney, NSW - Hybrid working arrangements may be available within business operational needs About Liquor & Gaming NSW We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we're reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you. We're enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest. Our work is as diverse as our people and the NSW communities we serve. See what it's like to work with us: About The Role Support the development, implementation and delivery of projects to support the Government's gambling reform and vibrancy election commitments, including effectively managing procurement and the design and delivery of systems. To learn more about the role, please click here to download the role description. Essential Requirements - Tertiary qualifications in a relevant discipline or demonstrated equivalent relevant professional experience - Employment with the Department of Creative Industries, Tourism, Hospitality and Sport is conditional to clearing pre employment screening About You We are looking for someone program and project manager experience. The candidate should be comfortable managing consultations and negotiations with diverse stakeholders, within agreed timelines, varying expectations, viewpoints and interests. Someone demonstrates the capability to meet project deadlines and milestones to the required standards and within budget. Working at the Department of Creative Industries, Tourism, Hospitality and Sport At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities. Together we: - Create social and economic opportunities for the state - Support the creation of jobs across the creative, visitor and night-time economies - Prioritise First Nations artists, stories and culture - Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all - Drive visitation through events, campaigns and visitor experience development - Activate our night-time and creative economies to unlock unique precincts and community spaces - Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment - Support NSW's key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state's diverse cultural assets and history. We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

Australia
$129.5K - $133.1K / year
University of Iowa logo

PRN Pediatric Vision Screening Specialist

University of Iowa

Located on a tree-lined campus on the Iowa River in Iowa City, Iowa, the University of Iowa is the state’s oldest institution of higher education and one of t

Role Description University of Iowa Health Care, Department of Ophthalmology & Visual Sciences, is seeking a 10-50% PRN Iowa KidSight Pediatric Vision Screening Specialist – COA Certified (PK81; 46) to interpret photo screening images for Iowa KidSight using the iScreen Client Portal, record findings for patient follow-up, and recognize subtle indicators of vision issues. This position requires making informed decisions based on clinical data, staying updated on advancements in pediatric vision screening, and maintaining patient confidentiality while performing independent, high volume, time sensitive work for the Iowa KidSight program. The Department of Ophthalmology and Visual Sciences intends to hire at either the Ophthalmic Professional I (COA certified classification), or the Ophthalmic Professional II, certified orthoptist classification, based on the qualifications of the successful candidate(s). Please indicate in your application materials the position you wish to be considered for or indicate both. Qualifications - Bachelor’s degree and/or combination of education and experience in a field of study such as medical imaging, optometry, or other healthcare related field. - Certification by the Joint Commission on Allied Health Personnel in Ophthalmology as an Ophthalmic Assistant (COA) is required. - 6 months – 1 year experience interpreting medical images, preferably in a pediatric setting. - Proficiency in using medical imaging software and tools. - Strong understanding of pediatric eye anatomy and common vision disorders. - Ability to analyze and interpret photo screening images with high precision. - Excellent verbal and written communication skills to effectively convey findings through defined systems and processes. - Ability to work collaboratively with a multidisciplinary team while performing independent, high volume, time sensitive work. Requirements - Interpret photo screening images for Iowa KidSight using the iScreen Client Portal. - Record findings in the iScreen system for patient follow-up and record keeping purposes. - Recognize subtle indicators of vision issues in photo screening images. - Make informed decisions based on image interpretations and clinical data. - Stay up to date on the latest advancements in pediatric vision screening and medical imaging technologies. - Participate in ongoing training and professional development opportunities. - Demonstrate strong analytical and problem-solving skills to address complex cases. - Maintain patient confidentiality and adhere to medical ethics. - Demonstrate sensitivity to the needs and concerns of pediatric patients and their families. - May utilize Iowa KidSight database to enter the following: - An adequate (dilated) exam was performed by eye doctor. - Diagnosis of eye exam and if referral criteria were met. - Agree level (photo screening interpretation matches the eye doctor's diagnosis). Benefits - Flexible schedule with expectation to ensure quality screening with a timely turnaround. - This position is eligible for remote work within Iowa. - Work arrangement form to be completed upon the start of employment. - Annual review of work arrangements must comply with the remote work program and related policies. Company Description University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

United States + 1 moreAll locations: United States | Canada

Special Education Specialist

Options For Youth - OFY

Headquartered in Pasadena, California, Options For Youth is a free public charter school serving students in grades 7-12 who seek a flexible and personalized approach to education

Title: Special Education Specialist - OFY Acton Online Program Location: CA Remote United States Full time Job Description: Are you seeking an opportunity to impact students' lives positively? Do you believe that every student should have the opportunity for success? If so, Options For Youth (OFY) is the place for you! OFY is looking for individuals who are outgoing, energetic, authentic, motivated, and inspiring. Who We Are: Options for Youth (OFY) is a network of free, non-profit public charter schools offering students a flexible, personalized approach to learning. OFY saw the potential that struggling students couldn't see in themselves. For over 35 years, OFY has helped more than 135,000 students find their passion and pursue their dreams. OFY believes in fostering the student's vision; inspiring students inspires us. We believe the student-teacher relationship is critical to the development of a young person's social, emotional, and academic well-being. If you believe this too, then you are the educator that we're looking for. We are devoted to creating a team of diverse people and encourage anyone passionate about education and excited about what we do to connect with us! To learn more about our schools, visit us at www.ofy.org. Pay Range: $3,115.39 - $4,423.08 - Bi-Weekly - Depending on Experience Job is: Certificated Location: Remote + 10% in person requirement for events, PDs, etc. located in the San Gabriel Valley, Los Angeles, and Pasadena areas Candidate Location Requirements: Must reside in Southern California within 150 miles driving distance of an OFY/OFL school site Our Ideal Candidate Will: - Provide instruction to students with special needs and identified learning disabilities in a special education program and tutor individual and small groups of students, reinforcing language and reading concepts. - Administer and score individual and group tests. - Schedule and conduct IEP meetings, coordinating schedules with parents, general education teacher(s), administrator, and all appropriate special education staff. - Communicate and coordinate special needs evaluation and testing with the speech teacher, psychologist, and other service providers, and communicate with parents regarding individual student progress and conduct. - Record and maintain progress records and record progress toward IEP goals. - Support other academic programs offered within the independent study program. - Perform other duties in support of the Special Education Specialist program. You'll Need The Following Minimum Requirements: - BA/BS Degree. - CA Preliminary or Clear Education Specialist Instruction Credential (Mild/Moderate) with English Language Authorization (ELA). Are you intern-eligible? If so, we'd love to hear from you! Company Benefits and Perks: - We offer a comprehensive benefits package to full-time staff, including accrued wellness hours, holiday pay, medical, vision, and dental coverage, incentives, and an employer-matched retirement plan. - Staff opportunities to chaperone students on experiential learning trips to amazing places like Italy, China, Cuba, and Ireland, as well as in-country trips to DC, a ranch in the Rocky Mountains of Colorado, and a farm in Northern California. - We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we recognize the talent and dedication of the people who make our school and our students successful.

California
$3.1K - $4.4K / month

Access Specialist

Rosecrance Health Network

Headquartered in Rockford, Illinois, the Rosecrance Health Network is a nonprofit organization that provides behavioral health services for children, teens, adults, and families. F

Title: Access Specialist- Remote (must reside in IL, WI or IA) Location: WI or IA United States Department: Clinical Staff Requisition Number: ACCES011462 Full-Time Remote Job Description: Position Purpose: Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of Access program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Complete clinical screenings to determine level of care needed. Job Requirements: - Bachelor’s Degree - CADC or obtain within 24 months - Two years addiction treatment experience preferred - Demonstrated clinical competency in documentation - Adequate written skills to accurately complete required documentation within the time frames prescribed Essential Responsibilities: - Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. - Assist in fielding, screening, and triaging inquiry calls. - Educate callers on Rosecrance and engage clients presenting as clinically appropriate. - Work with Community Relations team and/or maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required. - Schedule Access screenings with potential clients and their significant others. - Formulate initial diagnostic impression and appropriate recommendations at inquiry and assessment level. - Provide case management to assigned patients. - Utilize intervention skills as required to place the patient in the appropriate level of treatment services. - Provide networking, linkage and follow-up with referral sources. - Work with the treatment team to develop the individual treatment plan and assist the patients with and treatment plan objectives. - Document information in the patient service records consistent with laws, rules and regulations. - Assume on-call responsibilities as scheduled or when necessary. - Provide centralized diagnostic assessments that include computerized social histories, mental status, presenting problem, diagnosis and treatment needs. - Serve as a member of the Access Team and participate in all team meetings and activities. - Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. - Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance. - Deliver exceptional customer service consistently to every customer. - Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance. - Assume other related responsibilities as assigned by management. Job Type: Full-time Pay: Bachelor's starting pay $22.50/hour Schedule: 8 hour shifts - Schedule: Sun-Thurs. Sun/Mon 8-4:30, Tues-Thurs 8:30-5 Work Location: Remote Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: - Medical, dental, and vision insurance (multiple plan options to meet your needs) - 401(k) with employer match & discretionary contribution - Group Life Insurance, LTD and AD&D - Tuition assistance & licensure/certification reimbursement - Paid Time Off, sick time, bereavement leave - Referral program earning up to $1,000 per hire! - Wellness program, including an on-site gym at select facilities - Discounts at participating retailers - Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships - AARP Employer Pledge Program - MSEP (Military Spouse Employment Partnership).

Washington + 1 moreAll locations: Washington | Iowa
$23+ / hour