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Call Center Agent
Location
United States
Posted
26 days ago
Salary
£40K - £50K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Call Center Agent
D. H. Radomski Inc
Role Description We are seeking a dedicated individual to join our team in a customer-facing role. This position offers the opportunity to engage with customers, resolve their queries, and provide exceptional service. - Manage incoming calls and customer inquiries with professionalism. - Provide accurate information and solutions to customer issues. - Document and track customer interactions in our database. - Collaborate with team members to improve service quality. - Follow up on customer requests and ensure timely resolution. Qualifications - Proven experience in a call centre or customer service role. - Strong communication skills, both verbal and written. - Ability to handle high-pressure situations with a calm demeanor. - Proficiency in using computers and customer service software. - High school diploma or equivalent; further education is a plus. Requirements - Experience with CRM systems. - Multilingual abilities are advantageous. - Prior experience in a technical support capacity.
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