Lead requirements elicitation and translate business needs into user stories. Manage backlog in Azure DevOps, support prioritization with Product Owners, and act as a liaison between stakeholders and delivery teams to ensure timely execution.

Senior Salesforce Business Analyst Locations: Twinsburg, OH United States Cincinnati, OH Remote Brand Name Great Day Improvements (Corp/Shared Services) Category Information Technology Job Description: Overview Great Day Improvements - Senior Salesforce Business Analyst (Twinsburg, OH / Cincinatti, OH) In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct-to-consumer provider of premium home improvement products. The company's family of brands includes Patio Enclosures, Champion Windows and Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows, Leafguard, Englert, and The Bath Authority. With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the U.S., Great Day Improvements ranks among the top home improvement companies nationwide and is one of the fastest-growing private companies in America. Job Summary We are seeking a Senior Salesforce Business Analyst to lead business process discovery, requirements definition, documentation, and delivery support for Salesforce enhancements and strategic initiatives. This role is designed for a high-performing analyst with strong Salesforce functional knowledge and the ability to produce clear, structured documentation that drives consistent execution across internal teams and consultant partners. The Senior Salesforce Business Analyst will serve as a key connector between business stakeholders and delivery teams by translating business needs into actionable user stories, acceptance criteria, process flows, and UAT plans. This position requires strong analytical skills, excellent communication, and the discipline to drive work from intake through release readiness and adoption, without owning platform architecture or enterprise technical design decisions. Location: Twinsburg, OH or Cincinatti, OH (required) - onsite presence as needed, primarily remote but must be local to one of these areas Responsibilities Requirements Leadership & Process Design - Lead discovery through structured workshops, stakeholder interviews, and process walk-throughs to capture business goals, pain points, and success criteria. - Develop and document current-state and future-state process maps using Lucidchart, ensuring clarity across business and technical teams. - Translate business needs into clear, testable delivery artifacts, including: - User stories and epics - Acceptance criteria - Business rules and exception handling - End-to-end workflow definitions - Drive alignment on scope and priority, ensuring requests are well-defined before work begins. Documentation & Delivery Readiness - Own the creation and upkeep of high-quality documentation, including: - Business Design Documents (BDDs) outlining business intent, workflows, rules, and required outcomes - Requirements traceability and decision logs as needed to prevent rework - UAT plans, test scripts, and release readiness checklists - Support the creation of Technical Design Documents (TDDs) by partnering with Salesforce Admins/Architects to ensure intended behavior, dependencies, and operational impacts are documented clearly. Salesforce Functional Support & Collaboration - Partner closely with Salesforce Architects and Administrators to ensure solutions align with requirements by: - Clarifying intent and resolving requirement questions quickly - Validating process behavior and edge cases - Supporting story refinement to ensure work is actionable and testable - Provide functional support across Salesforce capabilities such as: - Data model impacts (objects/fields/relationships) - Automation outcomes (Flows and process enforcement) - Security and visibility needs (functional expectations and business access requirements) - Reports and dashboards (ensuring outputs align with KPI needs) Agile Execution & Backlog Ownership Support - Support ongoing backlog refinement by ensuring stories meet a consistent "definition of ready" standard. - Participate in Agile ceremonies including sprint planning, reviews/demos, retrospectives, and release readiness checkpoints. - Proactively identify risks, scope gaps, or missing requirements early to reduce delivery churn and prevent late-stage surprises. Testing, UAT, and Go-Live Enablement - Plan and lead UAT efforts, including test scenario creation, execution coordination, and defect triage. - Ensure bugs, gaps, and change requests are documented clearly with reproduction steps, expected behavior, and business impact. - Support deployment readiness by developing and coordinating: - Release notes - User job aids and training documentation - Stakeholder communications to drive adoption Consultant / Vendor Partner Collaboration - Act as a primary partner for external Salesforce consultants by: - Coordinating discovery and requirement clarification cycles - Reviewing deliverables for completeness and alignment to business expectations - Driving progress on open questions, decisions, and action items - Help ensure consultant work products reduce rework and accelerate delivery outcomes. Reporting, Data Quality, and Continuous Improvement - Gather reporting needs and define measurable KPI requirements tied to operational outcomes. - Validate report and dashboard results against business expectations for accuracy and usability. - Identify recurring process breakdowns or data quality issues and recommend improvements to reduce downstream impact. - Support post-go-live optimization efforts by capturing feedback, monitoring adoption issues, and maintaining a prioritized enhancement backlog. Qualifications Required Qualifications - 7+ years of Business Analyst experience, including 3+ years supporting Salesforce in a complex business environment. - Proven expertise in producing high-quality analysis and delivery artifacts - Strong Salesforce functional knowledge - Experience operating in Agile/Scrum delivery environments and participating in sprint ceremonies (refinement, planning, demos, retrospectives). - Strong stakeholder management skills and the ability to lead discovery discussions, drive clarity, and reduce ambiguity across teams. - Experience working with external consulting/implementation partners, including validating deliverables and coordinating discovery, UAT, and feedback cycles. - Strong documentation and process design skills, including proficiency with Lucidchart (or similar tools) - Familiarity with structured intake and governance practices (scoping, prioritization, change control). - Strong communication skills with the ability to translate between business and technical teams with confidence and precision. - Salesforce certifications such as Salesforce Business Analyst or Salesforce Administrator. - Experience supporting high-volume operations (Sales, Service, Contact Center, or field service workflows). - Experience working in environments with compliance or audit controls (documentation standards, approval workflows, traceability). Preferred Qualifications - Salesforce certifications preferred (Business Analyst, Administrator/Advanced Admin, Sales Cloud and/or Service Cloud Consultant) - Hands-on experience delivering Sales Cloud and/or Service Cloud solutions in complex enterprise environments - Experience with B2C models and high-volume lead management (property/household account patterns, lead-to-appointment workflows) - Omnichannel/contact center experience (case management, routing, SLAs, CTI), ideally with RingCentral/InContact exposure - Experience partnering closely with technical teams to define requirements for integration, reporting, and data quality, and to support end-to-end testing and deployment readiness - Strong UAT and Agile delivery experience (user stories with acceptance criteria, testing coordination, defect triage; Jira/Confluence or similar tools) Competencies - Strong analytical reasoning and structured problem-solving - High attention to detail and accuracy - Ability to facilitate meetings and drive decisions without overstepping technical ownership - Strong writing skills (clear requirements, clean documentation) - Ability to manage multiple priorities and move work forward with urgency and accountability Success Measures - Requirements are complete, testable, and consistently reduce delivery rework - UAT is well-organized, efficient, and leads to high-quality releases - Business stakeholders are aligned on scope and outcomes before development starts - Consultant work products align with expectations and reduce missed requirements - Salesforce enhancements improve usability, productivity, and reporting confidence - Documentation quality improves enablement and long-term supportability GDI is an Equal Employment Opportunity Employer #INDGDI

Title: Health Strategy Analyst Job Description: Requisition Number 39600 Job Location Brentwood, Tennessee Premise Health is Different on Purpose Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. The Health Strategy Analyst leverages data to identify key population insights and recommend strategies to drive utilization of Advanced Primary Care and reduce total cost of care. The Analyst partners closely with cross-functional stakeholders to help translate insights into clear strategic recommendations that support client conversations, planning, and ongoing performance discussions. This is a full time, remote Health Strategy Analyst role. What You'll Do •Analyze claims, utilization, and population health data to identify key insights, trends, and areas of opportunity across assigned client accounts •Leverage reporting tools, analytical outputs, and available data sources to inform population health strategy and recommendations •Translate analytical findings into clear, structured insights and strategic narratives that support internal planning and client-facing discussions •Develop a strong understanding of each client’s population characteristics, business priorities, and performance objectives to tailor strategic recommendations •Collaborate with Operations, Account Development, Product, and Data partners to ensure insights are accurate, actionable, and aligned to Premise’s care delivery model •Support the creation, review, and refinement of client-facing and executive-facing materials, including standard claims-based reporting, ad hoc claims analyses, and strategic summaries •Monitor utilization and adoption trends to surface potential opportunities, risks, or discussion topics for internal stakeholders •Synthesize complex information into concise written and visual deliverables appropriate for varied audiences •Build and maintain strong relationships with internal and external stakeholders through skillful communication, effective presentation of insights, and a professional, consultative approach that builds trust and credibility •Develop a working knowledge of Premise’s products and operational model •Escalate insights, questions, or risks appropriately and collaborate with leadership and cross-functional teams •Perform other related duties as assigned What You'll Bring •Bachelor’s degree required •0–2 years of professional experience •Strong analytical and problem-solving skills with the ability to interpret data and extract meaningful insights •Ability to work through ambiguity and contribute to early-stage strategy development •Clear, concise verbal and written communication skills; comfort synthesizing information for slide-based and written audiences •Strong attention to detail with the ability to balance precision and efficiency •Comfort working cross-functionally and adapting to evolving priorities •Demonstrated curiosity, learning agility, and ownership mindset •Ability to select appropriate communication channels and tailor messaging to different stakeholders •Proficiency with Microsoft Office (Excel, PowerPoint, Word) •Comfort learning new analytical, reporting, or visualization tools •Exposure to healthcare analytics, population health, consulting, or client-facing environments •Familiarity with data visualization tools (e.g., Power BI, Qlik) Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits. Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. Premise provides its reasonable and genuinely expected range of compensation for this job of $60,000.00 - $75,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.

Role Description Hire Digital is seeking a Systems Business Analyst to support the development and advancement of essential airline systems and platforms. This role focuses on understanding system interactions, mapping workflows, and ensuring that enhancements align with operational and technical requirements across a complex environment. - Analyze and document end-to-end system workflows and dependencies - Identify gaps and drive improvements across existing platforms and processes - Define requirements for system enhancements, integrations, and optimizations - Collaborate with IT teams to ensure alignment with system architecture and constraints - Maintain clear traceability from business needs to system-level execution - Support testing and validation to ensure solution integrity and performance Qualifications - Experience as a Systems or IT Business Analyst in complex environments - Strong understanding of system integrations, workflows, and enterprise platforms - Proven ability to document process flows, system interactions, and requirements - Strong analytical and problem-solving capabilities - Ability to manage ambiguity and break down complex systems Company Description