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Sales Support, Production
Location
Philippines
Posted
30 days ago
Salary
₱30K - ₱35K / month
Seniority
Mid Level
Job Description
Sales Support, Production
Delegate CX
• End-to-end setup of branded products for company store websites: product imagery, copy, video, pricing and HTML or CSS updates. • Ongoing company stores maintenance including store reviews to ensure quality assurance through Ecommerce guidelines, GDPR and PCI Compliance. • Use Excel or other forms (pivot tables, vlookups, etc.) in addition to web analytics to organize data, monitor and make changes for online products and stores. • Provide a suite of client reports. • Customer support assistance via email and phone. • Order entry, order follow-up, tracking, and invoicing for store orders to ensure deadlines are met. • Recognize, troubleshoot, and correct warehouse management system and process problems. • Help with database inputs. • Work directly with clients to support online services and sales teams. • Any other task or duty as assigned or required.
Job Requirements
- Experience in eCommerce solutions such as Shopify, BigCommerce or similar platform.
- Inventory Management skills.
- HTML and CSS experience.
- API and Ariba experience.
- Proficient with Microsoft Excel and Quickbooks Enterprise Edition.
- Undergraduate degree in accounting, marketing, retail or business administration.
- Experience working with order entry software.
- Strong verbal and written communication skills.
- Strong attention to deadlines.
- Strong project management, organizational skills, and the ability to work as a team player.
- Ability to translate technical information to the team.
- General accounting understanding.
- Listening, Creative Thinking, Creative Problem Solving, Entrepreneurial, Continuous Learning, Attention to Detail, Self-Management, Inquisitive Nature, Administrative and Prioritization skill sets.
Benefits
- Work-from-home opportunities
- Travel allowances
- Meals
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