BluSynq is currently looking for an AI-driven Customer Success Manager to join our team in the US!   About Us: BluSynq is on a mission to transform the way our customers operate. Our AI-powered agent is designed to connect with existing tools, resolve questions, book appointments, and close deals – automatically, 24/7 – via voice, text, and email. We are a fast-scaling, tech-driven startup backed by leading software investors.    Role Overview: We are looking for a Customer Success Manager (CSM) to support our expanding customer base across North America in 2026, with expansion to other parts of the world in 2027. In this role, you will be the go-to person for onboarding new clients, ensuring they see the full value of BluSynq, and supporting them throughout their journey. This is more than just a support role – it’s an opportunity to be at the forefront of how AI is reshaping entire industries. The successful candidates will be based anywhere in the US, working in a remote work model! What your day will look like: - Lead end-to-end onboarding for new clients, ensuring a smooth and impactful start - Build and maintain strong, long-term relationships with clients (service, sales, and admin leaders) - Provide proactive support and issue resolution, managing tickets and client feedback - Monitor account health and identify growth opportunities within your accounts - Serve as the bridge between clients and product/tech teams, advocating for user needs - Conduct training sessions, best practices reviews, and usage optimization calls - Help shape how BluSynq is adopted and scaled across customers in North America - Educate clients on AI-powered capabilities, driving adoption and confidence in the tech About You: Experience: - 2+ years’ proven experience in Customer Success, Account Management, or similar client-facing role - Fluent in English (spoken and written); French a plus - Passionate about technology and AI, with a desire to be part of a future-focused solution - Confident communicator who builds trust easily and manages relationships professionally - Organized, proactive, and comfortable handling multiple client accounts - Curious, eager to learn, and excited about the opportunity to work in a fast-growing startup - Experience with SaaS or tech support is highly valued - Able to travel occasionally to Montreal and North America - Legally authorized to work in the US Why Join BluSynq? - Be part of a high-impact AI startup that’s changing the future - Get in early and grow with the company – we are just getting starter - Work remotely with a collaborative, international team - Competitive salary, career growth, and access to cutting-edge tech - Make a difference for real users and businesses every day For further information about BluSynq, please visit our website at www.xigniphi.com We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #xigniphi

• You coordinate communication between internal departments and customers • You develop long-term customer relationships and maintain them through regular, personal interaction • You identify individual customer needs and ensure that both the company and employees remain satisfied in the long term • You keep customers continuously informed about new benefits, developments, and optimization opportunities • You continuously expand the benefits offering and successfully implement innovative bonus models in practice

Bist du bereit, Teil einer der führenden Streetwear-Marken in Deutschland zu werden? Trendt Vision GmbH sucht eine Assistenz der Geschäftsführung auf Vollzeit, um unser dynamisches und wachsendes Team zu verstärken. In unserem Unternehmen legen wir großen Wert auf Community, Innovation und kulturellen Einfluss. Wenn du Leidenschaft für Zahlen mitbringst, kreativ denkst und unsere Werte wie Fairness, Ehrlichkeit und Inklusivität teilst, dann bist du bei uns genau richtig! Neben flexiblen Arbeitszeiten profitierst du von einem attraktiven Gehalt und klaren Verantwortlichkeiten! Du möchtest mehr erfahren? Dann lies unbedingt weiter! Aufgaben - Bearbeitung von Kundenanfragen (E-Mail, ggf. Instagram / TikTok DMs) - Unterstützung bei Bestellungen, Lieferungen, Returns und Refunds - Proaktive Kommunikation bei Drops, Verzögerungen oder Issues Qualifikation - Muttersprache Deutsch - Gute Englischkenntnisse - Erste Erfahrung im Customer Support (idealerweise E-Commerce) - Erfahrung mit Shopify (Bestellungen, Refunds, Kundenprofile) - Sicherer Umgang mit Kundenanfragen (E-Mail, ggf. Social Media) - Strukturierte und lösungsorientierte Arbeitsweise - Hohe Kommunikationsfähigkeit und klares, professionelles Schreiben - Eigenständige, zuverlässige Arbeitsweise - Sicherer Umgang mit digitalen Tools Benefits - Absolut eigenständiges Arbeiten mit hoher Verantwortung - Full Remote (arbeite von überall)Flexible Arbeitszeiten und moderne Arbeitsgestaltung - Enge Zusammenarbeit mit der Geschäftsführung - Attraktive und leistungsgerechte Vergütung - Bereitstellung moderner Arbeitsgeräte (z. B. MacBook) für effizientes Arbeiten

Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition. Where we’re going: 2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the Role We are looking for organised, proactive, and customer-focused individuals to join our Customer Care team. As a Customer Care Advisor, you will support patients across phone, email, live chat/messaging, and social media, working closely with Responsible Pharmacists and Clinicians to ensure high standards of customer care and patient safety. This role operates within a regulated healthcare environment, where accuracy, professionalism, and the ability to work independently are essential. It offers the opportunity to make a real impact on patient experience and care delivery. What you’ll be doing: - Act as the first point of contact for new and existing patients - Provide timely, professional support across phone, email, and live chat/messaging - Resolve customer queries efficiently, escalating appropriately when required - Work collaboratively with clinical, pharmacy, and operational teams - Take ownership of customer interactions from start to resolution - Maintain accurate records of customer interactions in line with company processes - Meet agreed service levels and quality standards - Share customer feedback and insights with senior agents and team leads - Support with training and onboarding activities when required Market Support This role will initially support a new market, with involvement in supporting UK patients until demand in the German (DE) market requires full focus. • Initial training will take place within the UK market • Additional training will be provided to support the transition to the DE market Shifts & Hours: - Full-time, fully remote role - Operating hours: Monday–Sunday, 08:00–22:00 - Shifts are scheduled on a rotational basis to ensure market coverage - Shifts are 8 hours, including a 30-minute unpaid meal break - This is an 12 month contract What you’ll bring to the role: - At least 1 year of experience in a customer service or contact-centre role, using fluent German - Experience supporting customers across multiple channels (phone, email, chat) - Able to work independently while contributing effectively as part of a team - Strong attention to detail and a customer-first mindset - Confident communicator with a calm and professional approach Nice to have: - Experience in a pharmacy, medical, or healthcare environment - Familiarity with regulated or compliance-driven industries - Comfortable using cloud-based customer support systems (e.g. Zendesk or similar) Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: - 25 Days Holiday (+ all the usual Bank Holidays) - Private health insurance, along with extra dental and eye care cover - Pension scheme - Free Dermatica and MedExpress products every month, as well as family discounts - Home office allowance - Access to a Headspace subscription, discounted gym memberships, and a learning and development budget #LI-Remote