• Manage enrolments in accordance with established procedures and Group Member Administration standards • Provide superior customer experience to both internal and external clients • Research and compile information from various sources to resolve inquiries and enrolment discrepancies • Collaborate with other group administrators in their absence • Research and reconcile Group Statement of Accounts • Identify enhancements to existing processes

• Build knowledge of our evolving software and the real estate private equity industry. • Advance use of Juniper Square software to support our fund administration and investor services clients. • Perform workspace management tasks on behalf of our clients, including investor position creation and reviewing workspaces for accuracy and completeness. • Support customers during their fundraising process by understanding customer goals and timelines, articulating the value of Juniper Square software and processes. • Monitor customer health and provide feedback to internal teams. • Expert ability to communicate operational best practices to clients, while escalating any scope of work deviations to management. • Manage treasury related activities such as logging LP contributions and handling payments for clients. • Investigate payment breaks and chargebacks; coordinate with bank partners to resolve exception items and ad-hoc requests. • Identify and flag areas of improvement including operational controls, to team leads and/or managers

Role Description We are a rapidly expanding non-medical homecare company and have been in the industry for over 20 years, currently operating in Pennsylvania, New York, Ohio, Missouri, Georgia, New Jersey, Indiana, and Michigan. As the company continues to expand within the country, we are looking to hire a Regional Assistant Administrator to assist our Regional Administrator. We are looking for a highly motivated and entrepreneurial person who has experience with Medicaid homecare and has had experience in home care management (not as a caregiver). The right candidate will need to have knowledge and experience of working with home care agencies within the states of Pennsylvania, Ohio, Michigan, or Indiana. This position will report to the owners as well as the Regional Administrator. Qualifications - High school diploma; bachelor’s degree preferred - At least 3-4 years of experience working in a homecare agency with a focus on management - Strong understanding of Medicaid homecare, including state licensing and regulatory guidelines, and agency initiation/expansion Requirements - Must have a valid driver’s license and car - Be comfortable with traveling to various states where our offices are located - Proficient in Microsoft Office Outlook, Word, Excel, and PowerPoint - Proficient in Zoom meeting application - Tech savvy, with the ability to easily pick up new technologies Benefits - Paid Time Off - Health Insurance

Role Description The Systems Support Administrator will be responsible for managing all aspects of software and platform administration in a fully remote, distributed environment. This role will be the primary point of contact for all end user support and liaise with Corporate IT Security and Global Help Desk resources to ensure ListEngage employees have access and appropriate use of necessary tools and software services. The Support Administrator will also be responsible for security policy compliance and change management within the organization. Duties & Responsibilities - Support onboarding of new hires for software and hardware provisioning - Maintain corporate software configuration in accordance with security policy standards - Manage corporate licensing agreements for cloud-based software systems and platforms as well as client applications - Conduct periodic audits of all licensing to ensure compliance with user access and permissions standards - Maintain inventory of all hardware and software assets - Support due diligence for new software evaluation and implementation - Review software release notes to provide corporate communications around change management for feature updates and enhancements to security standards - Identify areas for improvement to enhance end user experience and efficiency - Provide end user support for hardware and software issues - Interface with platform support and Global Help Desk resources to troubleshoot and resolve issues for end users - Support client risk assessment response process - Maintain updated user guides and documentation within the Knowledge Base Qualifications - 3+ years experience of corporate IT systems support, administration or related functions - Bachelor’s of Computer Science, or related discipline, preferred - Exposure to large enterprise IT workflows and approval processes - Experience working in a global delivery model - Strong background in Google Workspace (GWS) environments, MS O365 systems, and Slack - Experience with Salesforce CRM and other Salesforce products is a plus - Having exposure to systems integration in a large corporate environment is highly valued Knowledge, Skills and Abilities - Strong organizational, consulting, interpersonal and communication skills - Excellent logical reasoning, problem solving and analytical skills - High attention to detail and comfortable working in ambiguous environments - Ability to work independently and collaboratively in a remote team environment Benefits - Competitive salary and performance-based incentives - Comprehensive benefits package, including health, dental, and vision insurance - Opportunities for professional development and career growth - A collaborative and inclusive work environment Why You Should Join Us - 100% CEO approval on Glassdoor - Small but mighty team of ~150 Engagers - Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It - Currently 100% remote work arrangements